Tech Support

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Announcements

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Shadows Rising is out now!

Last post by sofia12 « Wed Oct 07, 2026 2:44 pm
Posted in Distant Worlds 2

by sofia12 » Wed Oct 07, 2026 2:44 pm » in Distant Worlds 2

0 Replies

2808 Views

Last post by sofia12
Wed Oct 07, 2026 2:44 pm
Commander: Europe at War - Start of Beta & Developer Interview

Last post by SophieBennett « Tue Oct 06, 2026 8:17 am
Posted in Commander: Europe at War
Replies: 1
by Sandrasy » Thu Oct 01, 2026 11:35 am » in Commander: Europe at War

1 Replies

10097 Views

Last post by SophieBennett
Tue Oct 06, 2026 8:17 am
Decisive Campaigns: Twilight in the East | Game announcement

Last post by tebaf3 « Thu Oct 01, 2026 10:22 am
Posted in Decisive Campaigns: Twilight in the East

by tebaf3 » Thu Oct 01, 2026 10:22 am » in Decisive Campaigns: Twilight in the East

0 Replies

9870 Views

Last post by tebaf3
Thu Oct 01, 2026 10:22 am
Armored Brigade II: Rhine Shield DLC - Announcement

Last post by NotTooBad « Thu Oct 01, 2026 8:17 am
Posted in Press Releases, News and Events from Matrix

by NotTooBad » Thu Oct 01, 2026 8:17 am » in Press Releases, News and Events from Matrix

0 Replies

9411 Views

Last post by NotTooBad
Thu Oct 01, 2026 8:17 am
Strategic Command: Korea - Announcement + Beta Sign Ups

Last post by welk « Thu Oct 01, 2026 12:16 pm
Posted in Press Releases, News and Events from Matrix
Replies: 1
by NotTooBad » Thu Oct 01, 2026 8:10 am » in Press Releases, News and Events from Matrix

1 Replies

10116 Views

Last post by welk
Thu Oct 01, 2026 12:16 pm
Combat Mission Cold War Battle Pack - Out Now

Last post by Rebelpl « Thu Oct 08, 2026 6:21 pm
Posted in Press Releases, News and Events from Matrix
Replies: 1
by NotTooBad » Thu Oct 01, 2026 7:58 am » in Press Releases, News and Events from Matrix

1 Replies

9861 Views

Last post by Rebelpl
Thu Oct 08, 2026 6:21 pm
Flashpoint Campaigns: Cold War - Lowland Lions Out Now

Last post by Aragorn2002 « Sun Oct 11, 2026 10:07 am
Posted in Press Releases, News and Events from Matrix
Replies: 2
by danielastefanelli » Wed Sep 30, 2026 2:34 pm » in Press Releases, News and Events from Matrix

2 Replies

10715 Views

Last post by Aragorn2002
Sun Oct 11, 2026 10:07 am
Anniversary coupons delivery

Last post by SophieBennett « Wed Oct 07, 2026 9:57 am
Posted in Press Releases, News and Events from Matrix
Replies: 22
by tebaf3 » Mon May 04, 2026 3:42 pm » in Press Releases, News and Events from Matrix
1

2
22 Replies

149346 Views

Last post by SophieBennett
Wed Oct 07, 2026 9:57 am

Topics

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Tech Support FAQ (Updated for Distant Worlds: Universe)

Last post by gortaxi « Tue Mar 04, 2025 8:52 pm
Replies: 7
by Erik Rutins » Thu Mar 25, 2010 6:39 pm

7 Replies

5506 Views

Last post by gortaxi
Tue Mar 04, 2025 8:52 pm
Windows 10 High DPI Scaling

Last post by Agrigg021 « Wed Jun 07, 2023 8:47 am
Replies: 10
by JudgeDreadlock » Mon Jun 17, 2019 2:06 pm

10 Replies

8105 Views

Last post by Agrigg021
Wed Jun 07, 2023 8:47 am
Game crashes with ProcGx and GxEmP errors

Last post by rwood « Fri Sep 04, 2015 12:10 pm
Replies: 16
by blontzo » Sun Jul 28, 2013 5:21 am

16 Replies

3813 Views

Last post by rwood
Fri Sep 04, 2015 12:10 pm
Where to Upload Save Files

Last post by RemoteLeg « Tue Apr 21, 2015 1:47 am
Replies: 15
by Erik Rutins » Fri Mar 26, 2010 12:37 pm

15 Replies

4161 Views

Last post by RemoteLeg
Tue Apr 21, 2015 1:47 am
How to report a fault with DW Tech Support

Last post by Erik Rutins « Thu May 23, 2013 7:30 pm
Replies: 1
by luke.h » Mon Dec 13, 2010 5:53 pm

1 Replies

2296 Views

Last post by Erik Rutins
Thu May 23, 2013 7:30 pm
How to get a DxDiag File

Last post by Erik Rutins « Thu Mar 25, 2010 6:13 pm

by Erik Rutins » Thu Mar 25, 2010 6:13 pm

0 Replies

2166 Views

Last post by Erik Rutins
Thu Mar 25, 2010 6:13 pm
I am now getting this Message Box When Starting

Last post by runandhidegamer « Mon May 12, 2025 8:43 pm

by runandhidegamer » Mon May 12, 2025 8:56 pm

0 Replies

14 Views

Last post by runandhidegamer
Mon May 12, 2025 8:43 pm
Help,I got this error Could not load required sound

Last post by faizwan « Sat Apr 26, 2025 2:26 pm
Replies: 2
by faizwan » Tue Apr 22, 2025 2:43 pm

2 Replies

2200 Views

Last post by faizwan
Sat Apr 26, 2025 2:26 pm
Crash while saving

Last post by jayman « Sun Sep 22, 2024 1:19 pm
Replies: 12
by RogerBacon » Mon Oct 02, 2017 10:01 am

12 Replies

3999 Views

Last post by jayman
Sun Sep 22, 2024 1:19 pm
Distant Worlds Universe Crashes

Last post by claymore58 « Mon May 13, 2024 7:11 am
Replies: 2
by wludwig1962 » Sat Mar 26, 2022 4:46 am

2 Replies

2857 Views

Last post by claymore58
Mon May 13, 2024 7:11 am
The "Indestructible Space Slug of Araxas ?

Last post by GalacticMariner « Fri Mar 29, 2024 2:00 pm
Replies: 4
by Macclan5 » Fri Jan 04, 2019 9:47 am

4 Replies

2408 Views

Last post by GalacticMariner
Fri Mar 29, 2024 2:00 pm
Won't Launch

Last post by Retreat1970 « Thu Aug 31, 2023 5:04 pm
Replies: 1
by Viking67 » Thu Aug 31, 2023 3:08 pm

1 Replies

2500 Views

Last post by Retreat1970
Thu Aug 31, 2023 5:04 pm
DW:U won't start

Last post by Retreat1970 « Mon May 15, 2023 4:16 pm
Replies: 2
by bolero3232 » Sat Mar 11, 2023 4:43 am

2 Replies

2400 Views

Last post by Retreat1970
Mon May 15, 2023 4:16 pm
some bugs/features: 4K screen / window moving / music volume

Last post by Chris21wen « Fri Mar 03, 2023 8:02 am
Replies: 1
by goofyseeker3 » Thu Dec 01, 2022 9:48 am

1 Replies

2459 Views

Last post by Chris21wen
Fri Mar 03, 2023 8:02 am
custom pirate endless loading

Last post by Ruddles « Tue Jan 24, 2023 10:34 pm

by Ruddles » Tue Jan 24, 2023 10:34 pm

0 Replies

2025 Views

Last post by Ruddles
Tue Jan 24, 2023 10:34 pm
Ships stuck in refit

Last post by Chris21wen « Tue Nov 29, 2022 10:53 pm
Replies: 6
by Chris21wen » Sat Nov 05, 2022 2:01 pm

6 Replies

2754 Views

Last post by Chris21wen
Tue Nov 29, 2022 10:53 pm
Galaxy map UI is not displayed

Last post by BlindOne « Tue Aug 09, 2022 8:59 am

by BlindOne » Tue Aug 09, 2022 8:59 am

0 Replies

2200 Views

Last post by BlindOne
Tue Aug 09, 2022 8:59 am
Game Does NOT even start

Last post by balenami1291 « Thu Mar 31, 2022 7:42 pm
Replies: 60
by JayTeague » Sun Jul 10, 2016 8:24 pm
1

2

3

4
60 Replies

20802 Views

Last post by balenami1291
Thu Mar 31, 2022 7:42 pm
Any way to make UI visible?

Last post by rjord2021 « Sat Mar 26, 2022 11:37 pm
Replies: 1
by onomastikon » Sat Nov 13, 2021 1:40 pm

1 Replies

2289 Views

Last post by rjord2021
Sat Mar 26, 2022 11:37 pm
Private economy seems bugged, when they go into the negatives at all the cashflow just makes it more negative.

Last post by rjord2021 « Sat Mar 26, 2022 11:29 pm
Replies: 1
by Jadey » Sun Mar 13, 2022 12:50 pm

1 Replies

2266 Views

Last post by rjord2021
Sat Mar 26, 2022 11:29 pm
Game stopped working on Windows 10

Last post by Retreat1970 « Tue Feb 22, 2022 4:12 pm
Replies: 12
by TheDiaz » Thu Apr 22, 2021 6:12 pm

12 Replies

4132 Views

Last post by Retreat1970
Tue Feb 22, 2022 4:12 pm
Installing DW on new computer

Last post by beyondwudge « Wed Dec 15, 2021 1:10 pm
Replies: 14
by rmwilsonjr » Tue Dec 07, 2021 9:30 pm

14 Replies

4716 Views

Last post by beyondwudge
Wed Dec 15, 2021 1:10 pm
Scrolling

Last post by Chris21wen « Wed Aug 04, 2021 7:19 pm

by Chris21wen » Wed Aug 04, 2021 7:19 pm

0 Replies

1938 Views

Last post by Chris21wen
Wed Aug 04, 2021 7:19 pm
Main Screen and in game menus do not refresh properly.

Last post by WillSo « Mon May 24, 2021 1:23 pm

by WillSo » Mon May 24, 2021 1:23 pm

0 Replies

1973 Views

Last post by WillSo
Mon May 24, 2021 1:23 pm
Unhandled exception

Last post by boolybooly « Thu Mar 04, 2021 6:30 am

by boolybooly » Thu Mar 04, 2021 6:30 am

0 Replies

2076 Views

Last post by boolybooly
Thu Mar 04, 2021 6:30 am
Game Crashing from revolution

Last post by Varlun « Wed Jan 27, 2021 1:22 pm
Replies: 2
by Varlun » Tue Dec 22, 2020 7:02 pm

2 Replies

2290 Views

Last post by Varlun
Wed Jan 27, 2021 1:22 pm
Pirate Custom Victory Condition Bug

Last post by arvcran2 « Thu Dec 24, 2020 3:57 pm

by arvcran2 » Thu Dec 24, 2020 3:57 pm

0 Replies

2079 Views

Last post by arvcran2
Thu Dec 24, 2020 3:57 pm
How to Transfer Game to New Computer

Last post by DaveMan6610 « Thu Dec 03, 2020 6:06 pm
Replies: 2
by DaveMan6610 » Thu Dec 03, 2020 1:19 am

2 Replies

2180 Views

Last post by DaveMan6610
Thu Dec 03, 2020 6:06 pm
Empie Influence colors not display on main map

Last post by erieelmer « Thu Aug 06, 2020 12:33 pm
Replies: 1
by erieelmer » Tue Aug 04, 2020 5:30 pm

1 Replies

2077 Views

Last post by erieelmer
Thu Aug 06, 2020 12:33 pm
Unable to configure Pre-Warp Start (RESOLVED)

Last post by arvcran « Thu Jun 25, 2020 7:00 pm

by arvcran » Thu Jun 25, 2020 7:00 pm

0 Replies

2288 Views

Last post by arvcran
Thu Jun 25, 2020 7:00 pm

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