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Can't open the main website.
Posted: Sun Dec 12, 2021 12:36 am
by marshalldavout
The main website won't open/load. It's stuck at performing TLS handshake to code jquery
It's been like this for a few days now.
I'm using firefox, but i tried other browsers too, and it's not working either.
Thanks for any help.
RE: Can't open the main website.
Posted: Sun Dec 12, 2021 2:17 am
by ernieschwitz
I just opened it up here. No problems. I too am using firefox.
Have you tried deleting cookies?
RE: Can't open the main website.
Posted: Sun Dec 12, 2021 4:53 am
by marshalldavout
Yeah, I deleted the cookies and still not working.
RE: Can't open the main website.
Posted: Sun Dec 12, 2021 12:46 pm
by RangerJoe
Do you have a javascript blocker? If so, you may have to make changes to allow something.
RE: Can't open the main website.
Posted: Sun Dec 12, 2021 1:41 pm
by VPaulus
Or the interference of an Internet security program.
RE: Can't open the main website.
Posted: Sun Dec 12, 2021 11:41 pm
by marshalldavout
I don't think I have any of those. This happened all of a sudden just a few days ago. It worked fine before, and I haven't made any changes or installed anything to my system since then.
I left it loading and after a several minutes it opened to the screen and prompt where I need to accept the cookies. But clicking on accept won't work, it's now just stuck there.
The prompt is just stuck, the accept button and the reject too aint working.
RE: Can't open the main website.
Posted: Sun Dec 12, 2021 11:51 pm
by RangerJoe
ORIGINAL: marshalldavout
I don't think I have any of those. This happened all of a sudden just a few days ago. It worked fine before, and I haven't made any changes or installed anything to my system since then.
I left it loading and after a several minutes it opened to the screen and prompt where I need to accept the cookies. But clicking on accept won't work, it's now just stuck there.
The prompt is just stuck, the accept button and the reject too aint working.
Try closing your browser, open it, and then try it again.
RE: Can't open the main website.
Posted: Fri Dec 17, 2021 5:05 am
by marshalldavout
Can I use a VPN to access the site, and make purchases and downloads?
I think the issue is related to my location and IP.
RE: Can't open the main website.
Posted: Fri Dec 17, 2021 7:45 am
by VPaulus
ORIGINAL: marshalldavout
Can I use a VPN to access the site, and make purchases and downloads?
I think the issue is related to my location and IP.
With credit cards that can be an issue as it may fail the security checks.
RE: Can't open the main website.
Posted: Fri Dec 17, 2021 1:38 pm
by mainsworthy
I have have something like this when buying in the past, If I remember correctly I pressed the refresh button on the browser, and I did not close browser . it worked a couple of times but it was a year or two ago, cant remember where i was buying from now.