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[RESOLVED] Can't Reinstall CMO

Posted: Sat Feb 18, 2023 8:10 pm
by SeaQueen
I've been looking forward to have the time to upgrade my CMO version, but it told me I had an incompatible version of CMO installed. I uninstalled CMO, with the intent to reinstall it fresh, but now the installer returns the message, "Setup has detected an incompatible version of Command: Modern Operations installed. Please uninstall Command: Modern Operations before restarting this installation setup." So I click on the "uninstall" button, and it does nothing.

I need help reinstalling. Something is not right.

Re: Can't Reinstall CMO

Posted: Sat Feb 18, 2023 9:36 pm
by KnightHawk75
PM'd you a solution, but it's still pending in my outbox, maybe your pm box is full and you may have to delete a few.

Re: Can't Reinstall CMO

Posted: Sun Feb 19, 2023 2:22 am
by SeaQueen
I got it. Thank you. I'll give it a try and let you know how it works out.

Re: Can't Reinstall CMO

Posted: Mon Feb 20, 2023 9:09 am
by motoyuki1970
I have a same problem to re-install CMO v1.05 B1307. I can't uninstall older versions remnants.
May I ask KnightHawk75, what is "pm box" and where is that?

Thanks.

Re: Can't Reinstall CMO

Posted: Mon Feb 20, 2023 11:49 am
by SamSlitherine
Sea Queen can you contact our support team and they will help you.

The update installer requires you to be on the latest remastered version. I have already wrote a detailed post here which i think may be similar to what you are experiencing:

https://www.matrixgames.com/forums/view ... 1&t=392804

Re: Can't Reinstall CMO

Posted: Mon Feb 20, 2023 11:53 am
by SamSlitherine
SeaQueen wrote: Sat Feb 18, 2023 8:10 pm I've been looking forward to have the time to upgrade my CMO version, but it told me I had an incompatible version of CMO installed. I uninstalled CMO, with the intent to reinstall it fresh, but now the installer returns the message, "Setup has detected an incompatible version of Command: Modern Operations installed. Please uninstall Command: Modern Operations before restarting this installation setup." So I click on the "uninstall" button, and it does nothing.

I need help reinstalling. Something is not right.
Does the uninstall button open a new window for you to uninstall the previous version? If you do that, the installer will uninstall what is needed from the incorrect version, and apply the remaster.

Re: Can't Reinstall CMO

Posted: Mon Feb 20, 2023 8:54 pm
by KnightHawk75
motoyuki1970 wrote: Mon Feb 20, 2023 9:09 am I have a same problem to re-install CMO v1.05 B1307. I can't uninstall older versions remnants.
May I ask KnightHawk75, what is "pm box" and where is that?

Thanks.
private message box ie.. your forum inbox. (you have a message from me as well )
Stuff support doesn't like me telling people but gets the problem resolved without jumping though hoops.

Re: Can't Reinstall CMO

Posted: Tue Feb 21, 2023 11:54 am
by zacklaws
I have just had this exactly as described and I was pulling my hair out. I had completely deleted CMO, searched the harddrive for remnants, checked the registry and there was no trace of it to be found, but it kept coming up saying the version I has was incomptatible.

The solution I found was to install version V1.02 and then over top of that V1.03, both I had found on the harddrive of my PC.

I then tried to install the latest version, it told me my CMO was incompatible, it uninstalled it and then it installed the latest version with no issues

Re: Can't Reinstall CMO

Posted: Mon Dec 11, 2023 11:02 pm
by JEllery574
motoyuki1970,

Did you ever find a solution for this problem?