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multiplayer login error

Posted: Fri May 18, 2018 5:55 pm
by Bulle
Hi,
My buddy and I have played this game via the lobby system many times.
But today we cannot login. it says:

lobby user login failed,unknown error

Any help is appreciated.

RE: multiplayer login error

Posted: Sat May 19, 2018 2:46 pm
by RD Knight
The login problem has been going on since at least May 15 (when noticed it). I notified the Support group about it then and got a reply back that they had done some software upgrades and that it had been tested. I have had an ongoing dialogue with the support group since to remind them that the problem still exists. Matrix/Slitherine appears to have not given the problem a high enough priority to get it corrected! It’s a shame that it seems to appear they are ignoring the game.

RE: multiplayer login error

Posted: Sat May 19, 2018 5:01 pm
by Danne
same problem with Panthers in the fog. reported but it seems neglected :(

RE: multiplayer login error

Posted: Sun May 20, 2018 10:58 am
by RD Knight
Well, now it is May 20th at 0700 PDT and the Lobby login is still inoperative.

RE: multiplayer login error

Posted: Tue May 22, 2018 3:51 am
by Bulle
ok guys thanks for replying anyway.
I have a post at slitherine, got an answer that says they are looking into it.
So hope they do.

RE: multiplayer login error

Posted: Tue May 22, 2018 12:33 pm
by PipFromSlitherine
There is a server issue which the team are having trouble tracking down. We are sorry for the inconvenience.

Cheers

Pip

RE: multiplayer login error

Posted: Thu May 24, 2018 4:22 pm
by Bulle
Today i got no error in the lobby, so I think its fixed.

cheers to the team.