Matrix Games Forums

Starting a new scenario is no problem. However, often a message telling me:
Critical Error:Profiler.DLog:Error Accessing file. Sorry the game will quit.
It hen tells me to run the game in Administrator mode. I restart the game in Administrator mode but it will
never the less soon crash again. It usually happens when one of the buttons F1, F2 .... is pressed.
What can case this problem? Any ideas and waht to do?

uninstall and wipe folder clean and reinstall into a different place as per other guides / posts

tm.asp?m=4283289

It doesnt help. I ahve reinstalled and Always run the game as Administrator. The strange thing is that this problem only happens from time to time. Usually when I press F1-F12 but sometimes also when I start the game.
I have a powerfull computer so the game is not slow at all. Any more ideas?

if you have added the game exe to your AV also as shown above and altered the other file as shown, then nope sorry, not without a report or i'd be guessing

i've edited the general opt to 250 btw as well ot 100 as shown

Could you please attach a DxDiag report file to your message / reply?

Please attach a DxDiag report fie.
How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message
7, if your new and can't / don't have permission etc, then copy paste into a reply

Hi again!
Ok. Here is the DxDiag-file.

Try the suggestion offered here:
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