Matrix Games Forums

I just completed a new install (WitW + Torch) and updated to the latest version. The game loaded fine at first (default windowed screen).

I then switched to full screen (in the game's parameters) and restated the game. Now I get a black screen and hear the menu music playing in the background.

Is there any way I can reset the parameters?

Or, is anyone else having the same issue?

System specs:
Asus ROG G752VT laptop
Windows 10 Home (1703-Creators Update)
NVidia GeForce GTX 970M (driver version 381.65)

did you also install all of the prerequisites needed for the game?




as the game won't work on windows 10 without them

updated to the latest version.

What is the version you are running?

iirc, starting videos may not be play well in full screen mode, but playback should be disabled automatically in one of the updates.

Can you try to rename "video" folder to "novideo" and restart a game?

Zakblood, All prereq's were installed. The game ran fine until I switched it to run in fullscreen mode.

Helpless, I'll try the folder rename and see what happens.

I was hoping there was a certain configuration (.cfg) file that I could just edit/delete to get the game back into windowed mode.

no sorry none that i know of[:(]

I was hoping there was a certain configuration (.cfg) file that I could just edit/delete to get the game back into windowed mode.

Delete/rename dat\save\wirpref.dat file to reset preferences to default.

ORIGINAL: Helpless

I was hoping there was a certain configuration (.cfg) file that I could just edit/delete to get the game back into windowed mode.

Delete/rename dat\save\wirpref.dat file to reset preferences to default.

SWEET!!! I'll give that a shot and see what happens...

ORIGINAL: Helpless

Delete/rename dat\save\wirpref.dat file to reset preferences to default.

That worked and I was able to reset it to windowed mode. However, setting it again to fullscreen gave me the black screen again.

I ran the application in Windows 8 compatibility mode and it runs fine in fullscreen mode now.

I have no idea if it was the new Creators Update for Windows 10 that broke it or Nividia drivers (same issue with the 381.xx and 382.05 drivers).

FIXED!!!

I can confirm this was due to NVidia drivers. I reverted back to driver version 376.33 and this works fine with NO compatibility mode.

On a side note, I was suffering horrible stutter issues with 3D games. Rolling back the driver also fixed those issues as well.

Glad you fixed it. I'm staying on old (stable) version of nVidia for some time already. Will experiment to see if anything could be done from game side, which is highly unlikely.

Thanks for the report.

ORIGINAL: Slick91

FIXED!!!

I can confirm this was due to NVidia drivers. I reverted back to driver version 376.33 and this works fine with NO compatibility mode.

Just an update to say the problem still exists on NVidia's last driver update: 382.33

I'll stay on 376.33 as I know it works on that version. I think its broken on version 381.## and 382.##.

FYI, my laptop is an ASUS ROG G752VT-DH72 (GeForce 970M) and I'm displaying to a AOC GSync 144hz monitor.

Hi, I think that this very annoying bug is neither nVidia's nor the specific graphics card manufacturer's fault, since it happens with AMD graphics too, at least since the 16.12.x driver version. It happened on my old system (HP OEM desktop with a Gigabyte R7 260X graphics card and Intel i5 650 CPU) as well as on my brand new system (MSI RX 480 Armor 8G GPU, AMD Ryzen 5 1600 CPU). I can send a developer my DxDiag, if that can help fix the issue. Thanks for pointing out how to reset windowed mode, though.

Was your problem also only in Full Screen mode?

It must be an issue with latest drivers and/or Win10 update. I've got it replicated with 382.33 NVidia driver and it started to work again when rolled back to 372.

FWIW, core DX9-based game engine code hasn't been changed for ages.

Yes, only in Full Screen mode, windowed works perfectly. I forgot to say that I'm using the latest beta (1.0.1.59).

Have the same problem only with fullscreen. I have AMD gpu.

can you post your dxdiag?

Sure, here you go.

Thanks.

as you more than likely have already spotted, he's using a dual GPU display

Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family

Hybrid Graphics GPU: Integrated on the cpu

Display Memory: 2160 MB
Dedicated Memory: 112 MB
Shared Memory: 2048 MB

plus a secondary

Card name: AMD Radeon R9 200 / HD 7900 Series dedi card
Manufacturer: Advanced Micro Devices, Inc.

Display Memory: 11183 MB
Dedicated Memory: 3053 MB
Shared Memory: 8129 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)

my advice is see which one is the main one the game and O/S is using or defaulting to

Open the Nvidia Control Panel and locate Manage 3D Settings. Change, in both Global and Program, the Preferred Graphics Processor to High Performance NVIDIA Processor.

Check if Nvidia is set as the preferred graphic card:
https://knowledge.autodesk.com/support/ ... Works.html

as per guides and see if that makes any difference