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Thanks to Luc's inspiration I have tracked down the problem of why Cardiff does not allow ships to transfer to or from the sea zone.

In the Scenario folder look for the file "COG2Citycoord.txt" file and open it with Notepad.

Cardiff is city no. "2", it appears a the bottom of the file when I open the file. There is a "0" as the third number in the string, this number should be changed to "11". The third position seems to be the number of the sea zone the port connects to.

Once I did this, the port opens and an anchor appears in the sea zone.

To be safe you should copy the file first in case something goes wrong.

Happy playing!

Good fix! Out of curiosity, how did you identify Cardiff being city no. 2?

The cities are listed on the COG2ProvStart.txt file. In the "Type" column I identified all the areas with docks are a 10 (later to discover there is a file with all the types listed). Cardiff had a "0" where others had a number. The same is true for Azov, but not sure anyone cares as it is so remotely located.