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Help Installing
Posted: Thu Nov 30, 2006 5:35 am
by PStul
Hi..I just downloaded Forge of Freedom tonight...I'm mad at myself that I was so stupid as to believe this would be as easy as your company made it sound! Im trying to "extract" the files from my desktop (where I had it downloaded to), but my computer keeps stating that it is having difficulty reading the file...what's the problem?
RE: Help Installing
Posted: Thu Nov 30, 2006 5:53 am
by PStul
Now Im getting a message that the file is CORRUPT! Wonderful first experience with downloading a game from Matrix......
RE: Help Installing
Posted: Thu Nov 30, 2006 11:52 am
by Terl
The corrupt file problem can happen in any download. You should try redownloading the file first.
RE: Help Installing
Posted: Thu Nov 30, 2006 12:44 pm
by Erik Rutins
PStul,
ORIGINAL: PStul
Now Im getting a message that the file is CORRUPT! Wonderful first experience with downloading a game from Matrix......
Unfortunately, that can happen on the internet, particularly if your connection is at all unstable. We recommend trying a free download manager like
www.stardownloader.com to minimize such issues. Also, you may want to try a free trial of
www.winzip.com if your standard unzipper is slow with large files.
Please let us know if the re-download works for you, you can get that started via
www.findmyorder.com.
Regards,
- Erik
RE: Help Installing
Posted: Thu Nov 30, 2006 2:13 pm
by ericbabe
Regarding Winzip vs. the zip included with XP, I found that Winzip is much faster and more stable than the zip built into Windows. I have zip files so big that the XP zip runs on them for 10 minutes and then ends by crashing my operating system, whereas Winzip can unzip them in <1 minute with no problem.