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Seiral Number: Not Available
Posted: Thu Jul 29, 2010 9:44 am
by jomni
I don't seem to see the serial number in the download page.
And also in the Find My Order.
No emails as well.
Order number: 1654608886
RE: Seiral Number: Not Available
Posted: Thu Jul 29, 2010 10:08 am
by calvinus72
Send a PM to PhilThib in the official forum of AgeOD.
Or send an email to AgeOD support:
support.ageod@gmail.com
RE: Seiral Number: Not Available
Posted: Thu Jul 29, 2010 10:19 am
by jomni
Even if I bought from Matrix?
RE: Seiral Number: Not Available
Posted: Thu Jul 29, 2010 12:01 pm
by calvinus72
So let's wait before a reply from Matrix...
RE: Seiral Number: Not Available
Posted: Thu Jul 29, 2010 12:43 pm
by Erik Rutins
Hi Jomni,
We're investigating - it would help us if you could open a ticket with our Help Desk too for direct follow-up. Looks like a store glitch and we should be able to resolve this today.
Regards,
- Erik
RE: Seiral Number: Not Available
Posted: Thu Jul 29, 2010 10:49 pm
by jomni
Recieved email from Matrix with the serial. All is well now.
But the store seems to have a glitch as it happens to other games as well.