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FAILED (Store) error message . . .
Posted: Wed Jul 20, 2022 4:51 pm
by stockwellpete
I purchased this on Steam. Twice playing for the first time today as Confederacy got this "FAILED (Store) Permission denied" message and then CTD. Any ideas?
Re: FAILED (Store) error message . . .
Posted: Thu Jul 21, 2022 8:46 am
by BillRunacre
Sorry to hear this, and it might be worth contacting Matrix support to see if they have an idea on the issue:
https://www.matrixgames.com/contacts
Re: FAILED (Store) error message . . .
Posted: Thu Jul 21, 2022 9:26 pm
by stockwellpete
Thanks Bill, I will try that, but I have just found this old thread so I will follow this advice first . . .
https://www.matrixgames.com/forums/view ... p?t=316470
Re: FAILED (Store) error message . . .
Posted: Mon Jul 25, 2022 2:22 pm
by Hubert Cater
Hi Stockwellpete,
That thread will be helpful, but it could also be your Anti Virus software getting in the way as some are set to protect the Documents folder where game files are stored, such as your saves and the various settings files.
It would explain the permission denied error, potentially, as well.
Hope this helps,
Hubert
Re: FAILED (Store) error message . . .
Posted: Mon Jul 03, 2023 1:06 am
by skittles_slith
I an getting this error on my third game also. Does anyone have a solution? I cannot play the game.
Re: FAILED (Store) error message . . .
Posted: Mon Jul 03, 2023 8:52 am
by BillRunacre
Hi
Have you tried the solutions suggested above, and if so have they made any difference?