!!!Unable to read one or more registry entries!!! problem

[utku952]

hi all, im a new member of this forum... i hope you ll help me about this problem ive downloaded the game but it says Unable to read one or more registry entries pls reinstall the game but i did it twice.. anyway i coudnt solve the problem. im a fan of this series so pls hellp!!! [:)]

[Andrew Williams]

The tecchies are taking a look.

hold tight.

[Greg Wilcox]

Hi do you have any anti-virus/firewall settings that prevent registry entries from getting created?

-Greg

[utku952]

hi again, yeah i have symantec antivirus and spybot search & destroy but im not sure that it happens bcause of that ive tried a lot but not solved yet

[Senior Drill]

utku952, Greg may have a better solution tomorrow, but you might try this in the mean time. Turn off or disable both the Symantec AV and Spybot S&D, then re-install the game. If it gives you the willies to not have those running while connected to the net, then unplug your internet cable while those are disabled and you are re-installing.

Symantec is not very friendly to new installations and never has been, hence the advice in the initial installer screens of many appllications to turn off AV ware prior to installing. Give turning them off for a re-install a shot. The results should be positive, but in worse case, will give Greg more information on what your configuration problem might be.

[Remise_slith]

I just installed The Longest Day today and am having the same problem. I turned off my Norton 360 firewall, AV protection, and spyware protection, and still did not get past the registry issue. Any other suggestions?

Thanks,

B.C. Milligan

[Erik Rutins]

Hi Remise,

Did you turn all that off before installing the game or after? If after, try uninstalling and reinstalling with all of that off, then keep it off to launch the game or create an exception for the game folder/files.

Regards,

- Erik

[Remise_slith]

Erik --
 
Yes, thanks. I have done these things. More than once, in fact.

[opshop1]

Hi everyone!

I've just installed Close Combat Whatch am Rhein but everytime I try to play, I've got this message:

"Unable to read one or more registry entries".

I try to reinstall the game but, I still got the same message...

It seems that a lot of users have the same problem.

Any ideas how to fixe it?

[Andrew Williams]

It seems that a lot of users have the same problem.

Really... why do you say that?... you are the second person in over a year to mention this as a problem for WaR.

Have you installed the patch?

[Andrew Williams]

Also

What operating system are you using?

Did you install as administrator?

[opshop1]

Well, not in this forum, but on a different one, other folks have the same problem...

I am using XP sp2 and I've install it as administrator.

[opshop1]

how do I install the patch?

[Andrew Williams]

If you can post a link to others with this problem with WaR that would be very helpful.

Download the patch Here:  http://www.matrixgames.com/products/363 ... am%20Rhein


Wacht am Rhein 4.50.07b UpdatePosted: 5 MAR 2009This update includes a sizeable amount of graphical improvements and tweaks to units and maps, a few AI improvements in both the tactical and strategic portions of the game, and a variety of bug fixes. Download[/align]

unzip and then run the exe

You will need your serial number

[Andrew Williams]

Do you get a Game Menu or does the error appear before that shows on screen?

[opshop1]

Hi!

I do get the Game Menu, but when i click on the link, it doesn't work...

[Andrew Williams]

From the Tech dept.


The error is because the game EXE can't open the registry key "HKEY_LOCAL_MACHINE\Software\Strategy 3 Tactics\Close Combat\45\". 

Either the installer didn't create it (check with RegEdit) or there is some sort of security / access issue preventing the game from accessing the registry key. 

If the registry key does exist, have him try disabling all anti-virus / security software just to test and see if this is the problem. 

If the registry key doesn't exist, then he can create it by hand (and just leave it empty) and try starting the game.

So, it is to do with your security settings not allowing the registry key to be created or your security settings not allowing the game to access the registry key.

[opshop1]

Andrew Williams

Thank you so much for all your efforts and your support! It's working now! 

Thank again...

[Andrew Williams]

What was the final fix... what did you change?

[neilboso@yahoo.com]

Hi again, yeah i have symantec antivirus and spybot search & destroy but i am not sure that it happens bcause of that tried a lot but not solved yet.
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