Store Not Showing Secure Page

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Dr. Foo
Posts: 666
Joined: Mon Aug 30, 2004 11:20 pm
Location: Honolulu, Hawaii

Store Not Showing Secure Page

Post by Dr. Foo »

I went to purchase the game and the payment page was not secure in my browser (lock on URL bar). I am using IE 8.

Shoul I be concerned I did not complete the transaction. [:(]
*Warning: Dr. Foo is not an actual doctor.
Do not accept or follow any medical advice*
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Store Not Showing Secure Page

Post by Erik Rutins »

Good question, but no need for concern. The part of the store where you actually enter your order info is on a secure encrypted HTTPS connection and completely secure. Because this is an iFrame within the larger store page, you don't see the secure symbol, but if you right click within the frame and check the info you will see that it is secure. Ordering is completely secure and your data is completely protected at all times.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Dr. Foo
Posts: 666
Joined: Mon Aug 30, 2004 11:20 pm
Location: Honolulu, Hawaii

RE: Store Not Showing Secure Page

Post by Dr. Foo »

Thank you order placed downloading now!

You are correct it is secure.
*Warning: Dr. Foo is not an actual doctor.
Do not accept or follow any medical advice*
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