EB Games (World at War backordered)...
Moderators: Joel Billings, JanSorensen
EB Games (World at War backordered)...
Well, it looks like I'll stick to HoI2. Thanks to retailers that don't have a clue about sales, I once again will not get a game I've been waiting for. If it's on backorder through EB, I sure as hell won't find it anywhere else.
Knavery
Knavery
Windows 7 Home Premium (x64)
3.4 gigahertz AMD Phenom 965 Quad Core
NVIDIA GeForce GTX 460 1024Meg
4GB RAM
3.4 gigahertz AMD Phenom 965 Quad Core
NVIDIA GeForce GTX 460 1024Meg
4GB RAM
RE: EB Games (World at War backordered)...
Yes I noticed the same thing, I have a pre-order with them using ship to store option. If this game is on back-order I will most likely cancel with them and just purchase the download option later today.
Sometimes they put back-order and then you check later in the day and it says ships in 24 hours or date gets moved back. Lately they seem to be all over the place with their PC games.
However if it is on backorder you can always do download option from the online store here I am seriously looking into that now if the game at EB is really on backorder. I dont care for the box or manual as much as long as I have PDF I am fine. The only reason I want it retail more then download is because of the nice printed CD. With Download I have to put in on my own back up cd with no pretty picture on the front of it.
Sometimes they put back-order and then you check later in the day and it says ships in 24 hours or date gets moved back. Lately they seem to be all over the place with their PC games.
However if it is on backorder you can always do download option from the online store here I am seriously looking into that now if the game at EB is really on backorder. I dont care for the box or manual as much as long as I have PDF I am fine. The only reason I want it retail more then download is because of the nice printed CD. With Download I have to put in on my own back up cd with no pretty picture on the front of it.
- Erik Rutins
- Posts: 39653
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: EB Games (World at War backordered)...
Gentlemen,
EB ordered quite a few copies based on their pre-orders so hopefully they will be able to meet all pre-orders. If not, one of the other retailers should be able to help you.
There will of course be the download option available today if you can't wait any longer. [8D]
Regards,
- Erik
EB ordered quite a few copies based on their pre-orders so hopefully they will be able to meet all pre-orders. If not, one of the other retailers should be able to help you.
There will of course be the download option available today if you can't wait any longer. [8D]
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
RE: EB Games (World at War backordered)...
Thanks Erik -
It could also be that they sold all their pre-orders and are truly on backorder for new orders. Since I pre-ordered I should be good to go.
It could also be that they sold all their pre-orders and are truly on backorder for new orders. Since I pre-ordered I should be good to go.
RE: EB Games (World at War backordered)...
Ditto that. I also checked GameStop and they are saying a date of March 30th now!
While I applaud what Matrix is trying to do--"get more exposure to the strategy wargaming area," the execution of that plan has been woefully lacking. NOTE: I realize this may not be Matrix's fault. Be that as it may, it is very frustrating to many which reflects back on Matrix, rightly or wrongly.
I don't mind gettting a DD and taking extra money to "print out" the PDF. But when there is an opportunity to have a regular manual I would much prefer that.
Can MATRIX consider selling us the DD AND, for a reasonable additional fee, mailing us a copy of the printed manual?[&o]
While I applaud what Matrix is trying to do--"get more exposure to the strategy wargaming area," the execution of that plan has been woefully lacking. NOTE: I realize this may not be Matrix's fault. Be that as it may, it is very frustrating to many which reflects back on Matrix, rightly or wrongly.
I don't mind gettting a DD and taking extra money to "print out" the PDF. But when there is an opportunity to have a regular manual I would much prefer that.
Can MATRIX consider selling us the DD AND, for a reasonable additional fee, mailing us a copy of the printed manual?[&o]
- Paul Vebber
- Posts: 5342
- Joined: Wed Mar 29, 2000 4:00 pm
- Location: Portsmouth RI
- Contact:
RE: EB Games (World at War backordered)...
We have said for some time now that we expected retail availability this week - we never said it would be avialable everywhere today.
We realize people want the title, but we have been saying what we have been saying, and trying to put realistic expectations on claims "we don't know what we are doing" and it would be availabe two weeks ago.
People posting claims that it would be avialable sooner have created an impression that we have been trying our best to temper.
Folks that have listened to us the last few weeks should have realistic expectations. IF you have baought in to claims that it would be available sooner, then all we can say is we are sorry, but maybe next time folks will take seriously what we say.
We realize people want the title, but we have been saying what we have been saying, and trying to put realistic expectations on claims "we don't know what we are doing" and it would be availabe two weeks ago.
People posting claims that it would be avialable sooner have created an impression that we have been trying our best to temper.
Folks that have listened to us the last few weeks should have realistic expectations. IF you have baought in to claims that it would be available sooner, then all we can say is we are sorry, but maybe next time folks will take seriously what we say.
RE: EB Games (World at War backordered)...
Yep, Eb is really screwed up on this one. Its no longer listed as coming and its not listed as released either! The only way to find the game is to search for it where it shows up as "backordered". Wonder if they lost their shipment or something happed to it. I called Sat after being told it would be in and they could not find it in their computer system at all? Well they've got until the end of today to find it. DD seems to be the way to go. To bad as this retail screw up is putting a tarnish on Matrix's foray into retail.
Kevin
Kevin
Kevin Verdon
- Marc von Martial
- Posts: 5292
- Joined: Thu Jan 04, 2001 4:00 pm
- Location: Bonn, Germany
- Contact:
RE: EB Games (World at War backordered)...
ORIGINAL: kverdon
Yep, Eb is really screwed up on this one. Its no longer listed as coming and its not listed as released either! The only way to find the game is to search for it where it shows up as "backordered". Wonder if they lost their shipment or something happed to it. I called Sat after being told it would be in and they could not find it in their computer system at all? Well they've got until the end of today to find it. DD seems to be the way to go. To bad as this retail screw up is putting a tarnish on Matrix's foray into retail.
Kevin
Sounds more like they´re updating their server content. Sometimes it takes some time for the server cache to clear before new things are visible as they should.
RE: EB Games (World at War backordered)...
I think the bottom line is the hardcore lurkers like myself will do DD -- I support the retail strategy as a way to gain far more exposure for the game to the larger gamers market.
Now my question is how much later than 11am or noon EST would I forgive a delayed posting of DD availabilty... I'm probably patient until about 5pm EST [:D]
-Ryan
Now my question is how much later than 11am or noon EST would I forgive a delayed posting of DD availabilty... I'm probably patient until about 5pm EST [:D]
-Ryan
-
- Posts: 38
- Joined: Thu Mar 10, 2005 6:36 pm
RE: EB Games (World at War backordered)...
Well Gamestop here(Michigan) said they're not getting it till the 1st, and EB Games hasent got there shipments yet today. So will see what they do, btw they have there release date still as, March 26th..[:D]
- Erik Rutins
- Posts: 39653
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: EB Games (World at War backordered)...
All I can say is that the games left our hands last week, so any additional delays at this point are due to their own internal supply chain. I don't have any doubts that you will be able to buy the games at retail this week (with any luck, today) as we met all pre-orders and more with the initial shipment. However, I also wish that they were more clear, accurate and efficient in updating their availability status.
Regards,
- Erik
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
- Erik Rutins
- Posts: 39653
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: EB Games (World at War backordered)...
ORIGINAL: ryanw
I think the bottom line is the hardcore lurkers like myself will do DD -- I support the retail strategy as a way to gain far more exposure for the game to the larger gamers market.
Now my question is how much later than 11am or noon EST would I forgive a delayed posting of DD availabilty... I'm probably patient until about 5pm EST [:D]
I'm working with DR now - we won't make 11am, but noon or 1pm is looking good. I don't expect any delay beyond that and I'm still hoping to have it up by noon.
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
RE: EB Games (World at War backordered)...
Thanks Eric -- good they have the PR guy out in force watching the boards -- all in all I have to commend how you all are dealing with old timers + new recruits alike. [&o]
-Ryan
-Ryan
RE: EB Games (World at War backordered)...
This isn't Matrix' fault. This is the fault of the retail outlets decision on the number of copies to buy. The same thing happened with HoI2. Military gaming has not been a big genre in retail for the past few years. Fortunately, maybe EB, as well as others, will learn this important lesson after having lost money on two different occassions.
Knavery
Knavery
Windows 7 Home Premium (x64)
3.4 gigahertz AMD Phenom 965 Quad Core
NVIDIA GeForce GTX 460 1024Meg
4GB RAM
3.4 gigahertz AMD Phenom 965 Quad Core
NVIDIA GeForce GTX 460 1024Meg
4GB RAM
RE: EB Games (World at War backordered)...
I am a new recruit... playing FPG while waiting... [:)]
I do DD because I live on an island east of Sweden mainland (Gotland). The only game I have seen so far COTS is Korsun Pocket. I don't think I will see WaW in the store this time either. DD is the future!
Patient
[8D]
I do DD because I live on an island east of Sweden mainland (Gotland). The only game I have seen so far COTS is Korsun Pocket. I don't think I will see WaW in the store this time either. DD is the future!
Patient
[8D]
Di! Ecce hora! Uxor mea me necabit! - God, look at the time! My wife will kill me!
Si vis pacem, para bellum - If you want peace, prepare for the war
Si vis pacem, para bellum - If you want peace, prepare for the war
RE: EB Games (World at War backordered)...
ORIGINAL: Raukman
I am a new recruit... playing FPG while waiting... [:)]
I do DD because I live on an island east of Sweden mainland (Gotland). The only game I have seen so far COTS is Korsun Pocket. I don't think I will see WaW in the store this time either. DD is the future!
Patient
[8D]
Välkommen! [:)]
Du kan hitta spelet här i Sverige http://www.webhallen.com/prod.php?id=39279
Want a PBEM this game later??
RE: EB Games (World at War backordered)...
[/quote]
Välkommen! [:)]
Du kan hitta spelet här i Sverige http://www.webhallen.com/prod.php?id=39279
Want a PBEM this game later??
[/quote]
Hvis jeg nu lære svensk kan jeg så være med på et email spil?

Kind regards,
Rasmus
RE: EB Games (World at War backordered)...
The infantry doesn't change. We're the only arm of the military where the weapon is the man himself.
C. T. Shortis
C. T. Shortis
- TheHellPatrol
- Posts: 1588
- Joined: Fri Jul 02, 2004 9:41 pm
RE: EB Games (World at War backordered)...
I give up, this retail deal is FUBAR and i'm not wasting one more minute with it
. EB is out of copies(online store), the malls only get 1 or 2 per shipment IF they get it which they don't know "until the shipment comes in" AND two other online dealers i've dealt with keep scratching their head and adding 2 more days[8|]. I have cancelled three...3...separate orders from different retailers as they can't seem to get it. EB said yesterday, when i changed my order to 1-day shipping that it should go out Monday...today they don't know when they'll get it. I put up my credit card for 3...three...separate charges for this game and i don't even want to deal with any more drama. It not Matrixs' fault, per se, it's just the crappy evolution of modern retail which is why i started to like dd's even though digital river has given me more than my share of grief[:(]. I hope you guys enjoy this game, i'll be lurking, after the dust settles maybe i'll cool off...Pffffffft!
P.S. I can get a box of Cuban Cigars easier than WAW...until the dd that is[8|]

P.S. I can get a box of Cuban Cigars easier than WAW...until the dd that is[8|]
A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau
Henry David Thoreau
RE: EB Games (World at War backordered)...
ORIGINAL: U2
Want a PBEM this game later??
ORIGINAL: vlale
Hvis jeg nu lære svensk kan jeg så være med på et email spil?
Kind regards,
Rasmus
Sure Mates!
Och vlale... svenska är inte svårt att lära sig [:)]
(And vlale... swedish is not hard to learn [:)])
[8D]
Di! Ecce hora! Uxor mea me necabit! - God, look at the time! My wife will kill me!
Si vis pacem, para bellum - If you want peace, prepare for the war
Si vis pacem, para bellum - If you want peace, prepare for the war