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Labeling is complete, we should have copies to Customs for approval tomorrow. We're told they will approve within a day. Assuming all goes well, that means we could be shipping out from US warehouse as early as Thursday.

ORIGINAL: Erik Rutins

Labeling is complete, we should have copies to Customs for approval tomorrow. We're told they will approve within a day. Assuming all goes well, that means we could be shipping out from US warehouse as early as Thursday.

Well, here's hoping there isn't any more red tape, good luck with everything tomorrow. I appreciate that you are keeping us informed of the shipping situation, most companies keep their customers in the dark when it comes to stuff like this.

ORIGINAL: Erik Rutins

Labeling is complete, we should have copies to Customs for approval tomorrow. We're told they will approve within a day. Assuming all goes well, that means we could be shipping out from US warehouse as early as Thursday.

Ah, Erik. I know this has probably been answered somewhere or the other, but how are you shipping them? I ask because I leave Thursday for my wife and my 40th high school reunion. If it's coming UPS, it will probably sit on my front step for some time before I return. If it is, I probably need to alert one of my parishioners to be on the lookout.
Grazi,
Rick

You had the option to choose shipping methods when you placed the order at Digital Rivers. I believe it defaulted to UPS ground at a price of around $10+. I changed mine to USPS which was slightly less. If you check your invoice receipt it might shed some light on the shipping method.
 
Good gaming.

Well, I guess I'd best alert my AE Delivery Patrol team.  Hope they do better than the patrol bombers on Oahu!!!

We appreciate your efforts Erik! Thanks.

Thinking about this whole thread reminds me of how everyone in this information age is used to getting things almost immediately....or at least overnight.

Remember when everything that you ordered used to be "allow 4-6 weeks for delivery" which was an improvement over "allow 6-8 weeks for delivery" and we were ok with that.
Then in 1973 came Federal Express followed by the internet in the early nineties. Our grandkids will probably grow up expecting product in minutes because some trekkie will figure out how to make the transporter practical.

ORIGINAL: RevRick

ORIGINAL: Erik Rutins

Labeling is complete, we should have copies to Customs for approval tomorrow. We're told they will approve within a day. Assuming all goes well, that means we could be shipping out from US warehouse as early as Thursday.

Ah, Erik. I know this has probably been answered somewhere or the other, but how are you shipping them? I ask because I leave Thursday for my wife and my 40th high school reunion. If it's coming UPS, it will probably sit on my front step for some time before I return. If it is, I probably need to alert one of my parishioners to be on the lookout.
Grazi,
Rick

My 20th is this year...you aren't as old as you try to make out to be...[:D]

Thanks for the updates, Erik. (I ordered a physical copy only, as well.) And thanks for the hard work in trying to get all these snafu's worked out.

(I don't blaim custom's, they're just doing the job they were told to do.)

If you are allowed to divulge, was the response (orders) for this title larger than expected?

ORIGINAL: rogueusmc

ORIGINAL: RevRick

ORIGINAL: Erik Rutins

Labeling is complete, we should have copies to Customs for approval tomorrow. We're told they will approve within a day. Assuming all goes well, that means we could be shipping out from US warehouse as early as Thursday.

Ah, Erik. I know this has probably been answered somewhere or the other, but how are you shipping them? I ask because I leave Thursday for my wife and my 40th high school reunion. If it's coming UPS, it will probably sit on my front step for some time before I return. If it is, I probably need to alert one of my parishioners to be on the lookout.
Grazi,
Rick

My 20th is this year...you aren't as old as you try to make out to be...[:D]

I skipped my 20th 4 years ago. I got married that week instead. [:D]

My cd /manual has finally arrived. The manual is somewhat smaller than i thought.

Glad to see that it's not ring-bound, as with previous experience, the pages come away all too easily after a while[8|]

ORIGINAL: rogueusmc

ORIGINAL: RevRick

ORIGINAL: Erik Rutins

Labeling is complete, we should have copies to Customs for approval tomorrow. We're told they will approve within a day. Assuming all goes well, that means we could be shipping out from US warehouse as early as Thursday.

Ah, Erik. I know this has probably been answered somewhere or the other, but how are you shipping them? I ask because I leave Thursday for my wife and my 40th high school reunion. If it's coming UPS, it will probably sit on my front step for some time before I return. If it is, I probably need to alert one of my parishioners to be on the lookout.
Grazi,
Rick

My 20th is this year...you aren't as old as you try to make out to be...[:D]

I'll be 60 tomorrow. And I still feel like I'm 18 inside. Trouble is, my body says "No, you ain't either!" far too often. Now, 60 isn't that old, and I still get along well with my youth group (Heck, I play bass and sing with them!), but I'm looking more like Santa Clause each day instead of that trim, dark bearded young steamer I used to be.

Yay [&o][&o]. Got mine today. Thanks to Erik and everybody at Matrix.

ORIGINAL: RevRick

ORIGINAL: rogueusmc

ORIGINAL: RevRick




Ah, Erik. I know this has probably been answered somewhere or the other, but how are you shipping them? I ask because I leave Thursday for my wife and my 40th high school reunion. If it's coming UPS, it will probably sit on my front step for some time before I return. If it is, I probably need to alert one of my parishioners to be on the lookout.
Grazi,
Rick

My 20th is this year...you aren't as old as you try to make out to be...[:D]

I'll be 60 tomorrow. And I still feel like I'm 18 inside. Trouble is, my body says "No, you ain't either!" far too often. Now, 60 isn't that old, and I still get along well with my youth group (Heck, I play bass and sing with them!), but I'm looking more like Santa Clause each day instead of that trim, dark bearded young steamer I used to be.

Happy Early Birthday, Reverend! [:)]

ORIGINAL: Erik Rutins

The manuals have been received at the US warehouse, finally. We are now applying all the little labels.

Just out of curiosity, how many labels/manuals are we talking about?

A lot of labels ...and they're little ones too. [;)]

We delivered the sample manuals and the required form via courier to Customs this morning for their evaluation. We are just waiting for word back. The best case scenario is they approve it today based on the samples and we start shipping today or tomorrow morning from the US warehouse. The worst case scenarios is they randomly decide they want to inspect all the other labels on all the other manuals on-site at the warehouse at their convenience. If that happens, all bets are off as the timing will be entirely out of our control. We are obviously hoping for the first outcome, which we are told is more likely.

Regards,

- Erik

Brilliant I received the boxed version today here in the UK,just one little hitch. the manual was slightly to thick to fit within the box, due to the plastic retention supports.So I cut them from the box,so now the manual just lets the box close,fantastic manual by the way,just love the game.[:D]

Customs did not find time in their day to look at our two sample manuals today and approve them. Hopefully tomorrow.

Erik if you were evil you could post their phone number and let us AE addicts drive them nuts. Oh wait that may backfire with bureaucrats. [8|]

ORIGINAL: Erik Rutins

Customs did not find time in their day to look at our two sample manuals today and approve them. Hopefully tomorrow.

This is insane, its like fate doesn't want me to play this.[8|]