Matrix Games Forums

I wonder who much Digital River charge matrix. Might be worth investigating moving to another DD platform like steam.

ORIGINAL: mack2

I wonder who much Digital River charge matrix. Might be worth investigating moving to another DD platform like steam.

Perhaps I am in the minority, but I have had zero problems with Digital River and Matrix products. I like things that work and this partnership does. Yes, there are some issues that Matrix and Digital River need to work out between themselves in order to make everyone happy. But, better they try that than to switch as...

The devil you know is better than the devil you don't.

ORIGINAL: Erik Rutins

ORIGINAL: ravinhood
Man I'm never using a credit card again. Did you see 60 minutes this last Sunday? We aren't safe anywhere now. lol You know retailers don't give squat about the security of your identity??!! Thas what they said because it "costs too much" to keep the records safe. Ain't that a gag.

I have no idea what you are talking about Ravinhood. We keep our customers' info totally private and secure. Is any system totally foolproof? No, I'm sure not, but when you give your credit card to a cashier that's not exactly secure either is it? We do accept payment by check, money order, wire transfer and PayPal for those who want to be even more secure.

Lots of credit card companies now also let you set up "temporary" sub-cards for online purchases with set limit the same as your purchase and they expire within 30 days. That actually makes buying online more secure than in a retail store.

This was about retail stores Erik though they mentioned online buying isn't that much safer, but, still safer. It's the fact that hackers can hack this WEP security system most retailers use. The new improved WPA is too expensive to UPGRADE the retailers are saying. A recent heist got 20 million credit card holders information. Everything from credit cards to addresses to social security numbers. It was pretty scary to see how easy it is to do also. Just drive by any business and wallas their computers picked up the information they needed. It is WIRELESS NETWORKING that has brought this issue to the forefront. I tole everyone technology was moving too fast. They can't keep up with security measures as fast as things are hitting the market. 2012 isn't far away.

Never any problems here either from Digital River (touch wood)

2012, you mean the end of everything.

No 2012 is when I will buy a new game for full price. [:D]

ORIGINAL: JudgeDredd
ok...I was just being a bad boy. I apologise.

But his post did seem a little "well they do it...go talk to them". I think that's his German side coming out though...very forthright and outspoken (no offense intended by that comment Marc...I love Germany and am currently

No, you got it all wrong. It was just an example [;)] Just to point that example out a tad more. There are countries were Adobe (again, only used as an example) is charging european customer over 260% more then the US customers [;)]

What I wanted to point out is that we, as a much much smaller company do pass the exchange rates on to the customers, unlike other, much much bigger companies. And Erik and Dr are handling this at the appropiate time intervals. It is never going to be realtime or anything close.

As for the taxes, I'm very certain that will get updated very close to the date of the VAT increase in the UK. Simply for the reason that they (DR) must do it or else get in big trouble with UK customs and authorities [;)]

No offence taken, don't worry. I would not really say that "forthright" and "outspoken" are typical german attributes, but they certainly fit me.

That's true - more than once in speaking with some friends who work in larger "traditional" mainstream companies I've heard the advice to just set the Euro and Pound price to the same as the dollars price. That's not how we do business, but it's worth being aware that many much, much larger companies set prices without consideration for exchange rates as a matter of routine.