Matrix Games Forums

Sorry to hear of the problem. Luckily I went for the physical + download. I feel for those who didn't or couldn't, and Matrix of course.

ORIGINAL: CaptDave

While the immediate issue is purely the fault of the original shipper, a contributing factor is the US Congress, which has imposed the ridiculous "Country of Origin" laws. Realistically, how many of us, besides the unions and a few over-reactors, give a rip about where something came from? Some do, yes, but I'd venture to say most of us are interested more in value (price vs. quality).

That said, thanks to Erik for the honest and thorough explanation.

Exactly, its a shame us physical copy players are screwed over a freak'in ''printed in china'' label.[X(]

Normally I never get a digital copy of anything and just wait for the hard copy but thank God I got the physical and download version!

One more reason to dislike the Fed. Govt. I guess I will run in windowed mode so at least I won't have to alt-tab out to the manual because I really, really hate having to do that.

Unreal! I could see if these had some sort of product safety issue (lead toys) but, game manuals?

You really didn't think you were going to save money by doing things in China did ya?[:D]

"I'm from the government, and I'm here to help you..."

ORIGINAL: Helldiver

"I'm from the government, and I'm here to help you..."

oh sorry I got political...[:@]

muhahahaa, what a story. Thanks for the update !

luckily, I ordered this time from the European store....

politics...............................

Thanks for editing that remark.

No worries Erik...I have removed the political remarks!

Thanks Erik

Of course, the manuals will have to be inserted into each game box. It's too bad that the folks at Customs can't accept the idea that the "printed in china" sticker will be placed on the manuals as they are being inserted into the game boxes, thus saving time and work...

ORIGINAL: CaptDave

While the immediate issue is purely the fault of the original shipper, a contributing factor is the US Congress, which has imposed the ridiculous "Country of Origin" laws. Realistically, how many of us, besides the unions and a few over-reactors, give a rip about where something came from? Some do, yes, but I'd venture to say most of us are interested more in value (price vs. quality).

That said, thanks to Erik for the honest and thorough explanation.

Well said. While it's easy to speak about "made in America" and how to keep products made in the USA, the reality is much different. We live in a global economy and very few items are truely manufactured in the U.S. using 100% components also from the U.S.. Add to that a byzantine patchwork of customs laws amassed over the past 200 years and you have a system so complex that AE looks like a simple game of checkers.

Erik, hopefully you will be able to get the country of origin stickers in place quickly. Otherwise you will find out how much customs charges to hold and store the freight for you. It's not cheap.

Yes comrades we are here to make the government work for you.

ORIGINAL: FAsea

Manuals printed in USA would not have this problem...oh well, I have my download so I'll probably forget all about this in a few minutes[8D]

Sorry for the rest of you though...

Shazbot! Is there nothing made in the US any more?

AE manuals from China! Say it ain't so!

ORIGINAL: CaptDave

While the immediate issue is purely the fault of the original shipper, a contributing factor is the US Congress, which has imposed the ridiculous "Country of Origin" laws. Realistically, how many of us, besides the unions and a few over-reactors, give a rip about where something came from? Some do, yes, but I'd venture to say most of us are interested more in value (price vs. quality).

That said, thanks to Erik for the honest and thorough explanation.

I give a rip... Lead painted toys... bad milk... I concur that it probably makes little difference in regards to the manuals but that made in xxxxxx sticker makes a difference in what toys I purchase for my children...

I'm not in any way cracking on Matrix for trying to save costs - those cost savings are probably passed on to us that purchased the boxed game. But sometimes you get what you pay for when you go with the lowest bidder.

And ditto on the thanks to Erik for sharing with us the nature of the delay. I find the PDF manual to be just fine to get me through until the real thing arrives.

TTFN,

Mike


TTFN,

Mike

Im working in shipping/transport and you story sound all to familiar.
And if it's not customs (anyware in the world for that matter) that delays just that importent shipment some airline/trucking co. or seafreight expeditor will decide to leave your shipment behind because they overbooked space .

Not to mention %#$@& couriers that sent your parcel to downunder when it have to go to Norway just becuase someone typed a wrong but similar destination code .[:@]

I can go on and on but the blood pressure is rising allready [8|]

Out of curiosity... are there any photos of the printed manual?  Just wondering what you actually get for the extra $20.  Thanks.

ORIGINAL: Fokko

Im working in shipping/transport and you story sound all to familiar.
And if it's not customs (anyware in the world for that matter) that delays just that importent shipment some airline/trucking co. or seafreight expeditor will decide to leave your shipment behind because they overbooked space .

Not to mention %#$@& couriers that sent your parcel to downunder when it have to go to Norway just becuase someone typed a wrong but similar destination code .[:@]

I can go on and on but the blood pressure is rising allready [8|]

Yes, you´re right.
I´m working in Imports Department in a Spanish company, and all of our suppliers are from China. And we´ve this kind of problems almost every day. Sometimes it´s a mistake from supplier´s warehouse side, sometimes they are very meticulous at customs with little issues (for example, things like these "printed in China" labels), etc. Mundial business situation is very complicated, and these kind of things don´t help to the companies in time of crisis. Goverments should know this. Formula is very easy:

delivery delays or mistakes = bad relationships with customers = business decrement


Anyway, I ordered "WitP: AE" last Tuesday (by the way: my Order Status shows that you still didn´t receive confirmation of my bank transfer payment! I´m waiting for an answer now...), both physical and digital downloading, but I would like to receive my physical copy of the game with its original box and its manual because in my collection all of the games are with their corresponding original printed manual.

I think there´s no problem if we´ve to wait one week or two for the printed colour manual... [;)]

And thank you Erik for your information!

P.S.: this is my first post, but I hope to post more often in future. At the moment, I´m reading and learning from this great forum. There´re very interesting people over here, with a vast History knowledge. I will inform when I receive "WitP: AE". And then, I´m sure I´ll post almost every day!! [;)]
Kindest grds. for you all!

Typical bureaucratic bovine scatology!!!

I live in Italy, Florence, when I can get my copy of Witp Ae? My order is "Backorder"....