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Watch out for US-Canada mail!

Posted: Wed May 15, 2002 5:20 am
by 1089
Originally posted by Ron Saueracker
I'm assuming that you will be faster delivering my order than the Naval Institute Press is. I ordered some books on April16/02 and enquired about the lateness yesterday (ie. still no books). They said they mailed it via normal foreign service post and could take up to 16 frikken weeks. Guess they found a use for horses other than spoiling rich girls and racing.:mad:
I just received a letter mailed three weeks ago from someone in Ontario. It used to take 7-10 days. Now, since 9-11, three weeks. The other way takes nearly as long, so I hope you didn't choose the mail.

kp
:rolleyes:

Posted: Wed May 15, 2002 5:50 am
by MalleusDei
Originally posted by thantis
There goes the marriage :( And I think I really liked her too
So what. You need to learn something that an Army major taught me back in the seventies: women come and go, but wargaming is forever.

Malleus (who has been through two wives and four live-ins since then)

Posted: Wed May 15, 2002 8:55 am
by Bosun
Kudos to Matrix and all involved. Especially Ian, whose great play keep our edges keen and itching to fight. The hounds of war run free...

Still New

Posted: Wed May 15, 2002 10:09 am
by Bliztk
Hiiiiii, it still says new in my order :( I don´t know if my nerves can support this stress :D I will have to try maintain calm and check my order status ten times a day until it ships :p

*sigh*

Posted: Wed May 15, 2002 2:20 pm
by vils
Originally posted by MalleusDei


So what. You need to learn something that an Army major taught me back in the seventies: women come and go, but wargaming is forever.

Malleus (who has been through two wives and four live-ins since then)
*sigh*

That figures..

Third-Party Distributer

Posted: Wed May 15, 2002 2:54 pm
by SeminaryRidge
I preprodered my copy from Chips & Bits on Apr. 30th. Checking status with them yesterday. Customer Service said Uncommon Valor is due out around the third week of this month. That would mean it would not ship until Monday from them at the earliest. Can anyone from Matrix comment on status of orders from their third-party distributers at this point.

Third Party Shipping

Posted: Wed May 15, 2002 4:51 pm
by Rex Bellator
A forecast for all of us who are waiting for the game to get across the pond into Europe would be much appreciated as well :)

Re: Still New

Posted: Wed May 15, 2002 5:04 pm
by 1089
Originally posted by Bliztk
Hiiiiii, it still says new in my order :( I don´t know if my nerves can support this stress :D I will have to try maintain calm and check my order status ten times a day until it ships :p
I'm in the same boat. I ordered on May 1, but it still says New. I can't get home till Saturday, so I don't mind if it doesn't come till then, but I wouldn't want to get home and not find it there.

kp
:(

MalleusDei

Posted: Wed May 15, 2002 5:23 pm
by Ron Saueracker
Like Thantis' post reminded you of something an army Major taught you...your posts remind me of something an American Colonel said to a Canadian contractor buddy of mine responsible for building field heaters for the US military. He said, "Build 'em tough, cause if ya give a US soldier two ball bearings and lock him in a windowless, empty room, that soldier will lose one and break the other!"

You a Bud drinker and like Nascar, too?:D Just kidding!;)

"New" too

Posted: Wed May 15, 2002 6:32 pm
by Toro
Who do I have to pay to get my order to ship today? Someone at Matrix need a nice, large turkey for Thanksgiving? Perhaps send a special Harry & David gift pack? Sigh... :rolleyes:

Re: Third Party Shipping

Posted: Wed May 15, 2002 7:38 pm
by coach3play4
[Me too -ordered May 1st - still says new!!!

Shipping to Europe

Posted: Wed May 15, 2002 7:41 pm
by IanLister
I preordered from Duchet Computers, Matrix's European Dealer, six weeks ago. When I rang them at 1200 today I was told the shipment was on the way and they had been quoted 2-4 days. They are expecting to receive by Friday and send out straight away. Good news!!!!:) :) :) :) :) :) :) :) :)

Posted: Wed May 15, 2002 8:24 pm
by Grouchy
Ty for the info!

I ordered from Duchet also, so I hope to get it somewhere next week!

Posted: Wed May 15, 2002 9:09 pm
by Paul Vebber
I am told that all the "air" deleivery (overnight or foreign air) orders are on their way and we should have all the ground orders on their way by the end of the week.

Over half the products shipped are going over seas and becasue of the foresightedness of our shipping contractor, a customs offical went to the warhouse to pre-approve the (hundreds) of overseas orders.

All the distributor orders have gone out, C&B should have theirs by next week,though overseas distributors may take a bit longer.
The extra shipping step means distributers customers don't get theirs as fast as those who pre-order. We don't make as much either, but we understand the cost and convenience issue - a trade off of sorts we think is overall a win for all, even if you may have to wait an extra week or two....

We have also had our "classification" changed for customs purposes to hpefully reduce the chances that overseas customers get "surprise" duties and taxes. We obviously can't control teh rulings of individual foreign customs officials, but we are working closely withe the overseas shipping experts and US customs to ensure rapid and "surpriseless" shipping to the incredible number of overseas customers!! (especially Finland...why are there so many wargamers in Finland :D)

Thanks again for making us "the global grognard's friend" :)

Europe rules!

Posted: Wed May 15, 2002 9:24 pm
by U2
Hi!

Over 50% of the items is shipped outside the US!? Wow! I always thought it was something like 10% or less. Europe rules! Sorry that this does not show in the forums. But hey americans and canadians are much funnier anyway.

Finland!? Crap! I always thought Sweden was ahead in wargaming. Darn scandinavian neighbour.

Good luck Matrix and may you sell thousands of UV copies

Dan:)

Posted: Wed May 15, 2002 9:47 pm
by Hartmann
When we sent packages with gifts to our relatives in Germany this year, they were in for a nasty surprise later when the customs office presented a bill. Since recently, even gifts, if they exceed Euro 45 worth, cost 17 Euro extra custom. I sometimes hate my home country.

Hartmann

its worse here

Posted: Wed May 15, 2002 10:00 pm
by U2
Originally posted by Hartmann
When we sent packages with gifts to our relatives in Germany this year, they were in for a nasty surprise later when the customs office presented a bill. Since recently, even gifts, if they exceed Euro 45 worth, cost 17 Euro extra custom. I sometimes hate my home country.

Hartmann
Hi!

In Sweden everything over 30 US is taxed! Let me give you an expample of the fantastic:rolleyes: socialdemocracy that we call Sweden.

I ordered The Japanese Colonial Empire 1895-1945 for 32 bucks or something + 8 bucks shipping ( 40 ). Thats over 30 so I had to pay 25 swedish krona in tax which is not bad really for its about 2,5 bucks. But then I had to pay stupid handling fees to the customs and post office. So to pay for 25 krona I had to pay 125 krona ( 12,5 bucks ) and that includes the 2,5 bucks tax. So to pay 2,5 dollars I had to pay 10 dollars!! God bless socialism:rolleyes:

Dan:)

Posted: Wed May 15, 2002 10:36 pm
by rawink
I am told that all the "air" deleivery (overnight or foreign air) orders are on their way and we should have all the ground orders on their way by the end of the week.
hmm my still says new, and I paid the Air charge

Quantity: 1
SKU: 1009
Description: Uncommon Valor Operational Combat in the South Pacific
Unit Price: $44.99
Status: New

Product Subtotal: $44.99
Tax: $0.00
S&H ( UPS 1 Day Air): $29.80
Grand Total: $74.79


oh well.. wish I had saved the $30 freaking dollars now

Order Updates

Posted: Wed May 15, 2002 10:40 pm
by Erik Rutins
Keep in mind that the order status is updated in batches. Your order may have already been shipped, but the status will likely not display that until tonight.

Regards,

- Erik

Question

Posted: Wed May 15, 2002 11:14 pm
by Wasp
Well, I preordered my copy the 1st of May. I reside here in the states, and for shipping I took the ( USPS Priority): $7.00 option.

Question, when can I expect to get my copy.
Another question: my tracking orders page still shows the Order status: New. I'm really confused. I do live fairly close compared to all the people overseas so, shouldn't I get my order much faster? I guess I'm just anxious to get my copy.:D