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RE: Another CTD with demo issue

Posted: Sat May 14, 2011 6:12 pm
by Mad Russian
BUMP.

RE: Another CTD with demo issue

Posted: Mon May 16, 2011 3:42 pm
by Mad Russian
Any resolution here yet?

Good Hunting.

MR

RE: Another CTD with demo issue

Posted: Mon May 16, 2011 7:30 pm
by 88mmshock
Not yet.

RE: Another CTD with demo issue

Posted: Mon May 16, 2011 7:43 pm
by Erik Rutins
Hi mfr,

I'm sorry for the delay. I've raised the issue with the developer and we'll get back to you as soon as possible.

Have you already tried the regional hotfix as well?

Regards,

- Erik

RE: Another CTD with demo issue

Posted: Mon May 16, 2011 7:48 pm
by Mobius
mfr, the blocked exe doesn't seem to have prevented anyone from installing a working demo .exe. But there always is a first time.
I did have a problem about a year back of installing a blocked zip patch. So that is the concern.
I have Vista so it may not affect your Win7.
You have to first uninstall the demo then unblock the demo file. Then install again.

But what kind of key board/character set are you using BTW? We had problems with non-English.

The Blocked would look like this:


Image

RE: Another CTD with demo issue

Posted: Mon May 16, 2011 7:53 pm
by Erik Rutins
Sorry, my brain is still a bit fuzzy from being sick for the last week plus. Can you e-mail me at erikr@matrixgames.com please? I'll e-mail you a hotfix that should work for the demo. The posted one is only for the full release.

Regards,

- Erik

RE: Another CTD with demo issue

Posted: Tue May 17, 2011 1:59 pm
by 88mmshock
@Mobius: I have unblocked the demo.exe (It did not download as a zip) and reinstalled the demo (after first installing it.), with no success.

@Erik, emai sent.


RE: Another CTD with demo issue

Posted: Tue May 17, 2011 7:57 pm
by Mobius
Just a couple other things.
What kind of keyboard/character set are you using?

If you go to the 'Panzer Command Ostfront Demo' folder and right click the folder. Selecting properties at the bottom of the General menu does it have an 'Unblock' button?

RE: Another CTD with demo issue

Posted: Tue May 17, 2011 8:44 pm
by 88mmshock
Image

No block on the bottom.

I have a Logitech usb KB. It's English (US)

RE: Another CTD with demo issue

Posted: Tue May 17, 2011 9:31 pm
by Mobius
That's good.

What about the actual game folder under Matrix?

RE: Another CTD with demo issue

Posted: Wed May 18, 2011 1:16 am
by 88mmshock
It's not blocked either. I don't know how it could be.

RE: Another CTD with demo issue

Posted: Wed May 18, 2011 1:27 am
by junk2drive
Why does mobius screen shot show an exe file with the version number and mfr shot shows a folder with PCO_demo?

RE: Another CTD with demo issue

Posted: Thu May 19, 2011 1:05 am
by 88mmshock
Good question. I must have picked the wrong one. Here is the exe.
Image

RE: Another CTD with demo issue

Posted: Thu May 19, 2011 1:20 am
by junk2drive
Darn I was hoping that was the problem.

Do you have any spyware programs?

What firewall?

What antivirus?

RE: Another CTD with demo issue

Posted: Thu May 19, 2011 2:52 am
by Mobius
There's a hot fix somewhere for the demo. It worked for a few people having problems with demo.

RE: Another CTD with demo issue

Posted: Thu May 19, 2011 10:27 am
by Erik Rutins
We tried that, didn't work. We'll have to give you a break for a bit, mfr, until we have another idea or a new exe to test for you.

Regards,

- Erik

RE: Another CTD with demo issue

Posted: Fri May 20, 2011 12:17 am
by 88mmshock
Do the error logs indicate a net frame work problem?

RE: Another CTD with demo issue

Posted: Fri May 20, 2011 5:45 pm
by Erik Rutins
Hi mfr,

At this point, I'd say a .NET error is unlikely, but we're continuing to investigate.

Regards,

- Erik