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RE: Complainin'

Posted: Tue Dec 27, 2011 9:41 pm
by budd
agree

RE: Complainin'

Posted: Tue Dec 27, 2011 11:19 pm
by Rosseau
Based on the earlier games in the series, my guess is the code is pretty old, and it's a real bear to make any significant changes to the game. But I hope I'm wrong, as usual.

RE: Complainin'

Posted: Wed Dec 28, 2011 3:26 am
by Fred98
ORIGINAL: rosseau

my guess is the code is pretty old, and it's a real bear to make any significant changes to the game.


The withdrawl bug should have been fixed when the game was new !

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RE: Complainin'

Posted: Wed Dec 28, 2011 4:06 pm
by sabre1
Day two, and no response from the developer. I will keep it nice, but I will keep complaining for a very LONG time. Fix the few bugs that remain, and should have been fixed in the beginning. Compared to other forums I would say that this "appears" to be a very civil bunch of wargamers.

Everyone here should file a support ticket and complain to the big boys of Matrix. This game is too good to die the slow death. Just take a look at the editor. It's a beautiful thing.

Ok, that's it for today, but I'll be back tomorrow, Lord willing and the Creek don't rise. BTW, they ain't talking about a creek. Just think, if you complain here enough, you could get a whole new star in a year. lol

Now I'm off to check out the disaster from my friend Joe in a PBEM game (or so he says, but my 96 year old grandma could whup me)

RE: Complainin'

Posted: Wed Dec 28, 2011 6:15 pm
by sabre1
Well here is the "official" response from Matrix for the withdrawal bug:

"[ 28 DEC 2011 12:45 by Daniel Heath ]

All game questions must be asked in our forums."

Oh yeah, I fogot, "status resolved." Rather terse wouldn't you say?


Nice one isn't it. So I will make sure I post everyday, until "someone" feels we gamers deserve a fix for a bug that has been there since we bought the game.

Michael Cooney where are you? Maybe we should start a thread with his name on it? Where is Obsolete? He use to post on a regular basis.

There was some who were having the game freeze too. I wonder if that issue is "resolved."

RE: Complainin'

Posted: Wed Dec 28, 2011 6:23 pm
by Wolfe1759
Keep going Sabre.

This is(or at least could be) a great game but it is just not worth my time until they finally sort out the withdrawal bug that we have been complaining about for months.

I hope Sabre1 proves me wrong but I have given up on the game and most definitely on the developer.

As others have posted very unlike Matrix.

RE: Complainin'

Posted: Wed Dec 28, 2011 7:06 pm
by Fred98
ORIGINAL: sabre1

There was some who were having the game freeze too. I wonder if that issue is "resolved."


Nope and I reported that too in "Support".

I didn't get a response to my "support" tickets.

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RE: Complainin'

Posted: Wed Dec 28, 2011 11:58 pm
by Rosseau
What I meant was this game was based on two 10-year-old products. And I seem to remember we were sort of warned that no real programming work was done for the new CCME edition. It was more a compilation. But we have gotten patches on this one, which is a good sign.

RE: Complainin'

Posted: Thu Dec 29, 2011 2:32 pm
by sabre1
Rosseau,

As Joe has posted, Cooney and company said they would fix this game. We have been extremely patient, and this is a good game. It only needs a couple of fixes. Everyone including Matrix seems to ignore us and this game, and I don't really know why. This game is better than most, and it could be even great with just minor tweaks.

I don't think the withdrawal and freeze bug are major fixes, and what the heck is the problem with the developer popping in and saying this is it, or yes I'm working on it. What's wrong with Matrix coming posting here and saying yeah we have a problem, we are looking at it.

Instead they give me a terse comment that all game problems are handled in the forums. Ok, so here I am, and no one is here officially. This game is not that old (released from Matrix, not original release), and this problem was present from the outset. If they could not fix these bugs, they should have never released the game. Freezing up, and the withdrawal bug are major game stoppers for many. I know one guy that bought it and quit because of it, and he's a long time fan of Matrix games.

How hard is it to post here and say go away this is it, we are done. I'm going to start taking stars away from Matrix. (kidding, just kidding)

Ok there is my complaining for the day, maybe. [;)]

This was not directed at you rosseau. I still love you, maybe...[:'(][;)][:D]

RE: Complainin'

Posted: Thu Dec 29, 2011 10:51 pm
by Rosseau
I had an MP game going that we mutually agreed to drop due to some problem or other. I agree 100%. I'm just trying to figure out why the lack of attention. Yes, fix the problem and (if possible) develop it further. You probably read Obsolete's post on Cooney's skill. They may just be dealing with some difficult programming problems. But yes, if so, then tell us [:)]

RE: Complainin'

Posted: Thu Dec 29, 2011 10:57 pm
by Fred98
ORIGINAL:

29 December 2011

Hello

Yes I understand that. The developer is working on an update for the game and it will announced in the forums.



Hooray !

RE: Complainin'

Posted: Fri Dec 30, 2011 5:01 am
by sabre1
So is that the official response from Matrix?

All Mr. Cooney or Obsolete had to do was say that they are working on a patch. How hard is it to post once every couple of months. Check out the Flashpoint Germany thread about what's going on. Every once and awhile Capn Darwin posts, and lets us know the game is still being developed, "Flashpoint Middle East."

So this begs the question, do we keep complaining? I need a consensus from the team. [;)]


RE: Complainin'

Posted: Fri Dec 30, 2011 6:41 am
by michaelincol
shame is "the team" - the users, the paying customers - have done a lot more work posting issues, working on a needed supplement to the manual and etc. than the team getting the money for the game. I've just checked in now and then and remember the admission of neglect and promise to be present and provide support going forward back in the summer only after the same patient and prolonged requests for support. And there was a gush of thanks and rightful expectation for the promised support and presence on the forum. And that hasn't happened, and here it is a repeat of the same plaintive, polite requests for support and presence. I'll be sure to never give the devs a dime for any other of their games again. A lot of good games with great long term support out there and this sure ain't one of them. Once bitten, no more buy. Lousy support and unkept promises from a developer like this puts a bad light on Matrix too who get a lot of my gaming dollars.

RE: Complainin'

Posted: Fri Dec 30, 2011 9:44 am
by Magpius
Fix

RE: Complainin'

Posted: Fri Dec 30, 2011 9:44 am
by Magpius
The

RE: Complainin'

Posted: Fri Dec 30, 2011 9:45 am
by Magpius
Game

RE: Complainin'

Posted: Fri Dec 30, 2011 9:45 am
by Magpius
Or

RE: Complainin'

Posted: Fri Dec 30, 2011 9:45 am
by Magpius
I

RE: Complainin'

Posted: Fri Dec 30, 2011 9:45 am
by Magpius
Will

RE: Complainin'

Posted: Fri Dec 30, 2011 9:46 am
by Magpius
Gratuitously