Matrix Games Forums

i have numerous matrix games i have ordererd and recieved a meesage saying this order is pending plimus review what is this about

Hi Animaluk,

That's rare but it means that for some reason the payment information you entered didn't match the information that the store had or received from the payment provider. It can be because a credit card changed, or other account info was different, etc. It just means that the order is flagged so that someone in the store has to look at it before confirming it. Typically this takes a few minutes. If you don't receive a follow up with a download link within the hour, please let me know in an e-mail to at erikr@matrixgames.com and I'll make sure it gets cleared ASAP.

Regards,

- Erik

cheers i will await there reply

The usual god awful download speed from Plimus ... when are matrix going to sort this out ?

Hi DBeves,

We've run lots of tests over the past year and made many improvements and we are now getting great download speeds in our testing. Our downloads are now served from the Amazon Cloud, which is used worldwide for download services, including by companies such as Netflix. Odds are that if you are getting bad download speeds, it's something between your ISP and us on the internet rather than a problem with the store bandwidth.

Regards,

- Erik

My download was fast, approx 500mb/sec.

Thanx for the game, i love it so far!

Hi DBeeves,

Are you using the download manager that was mentioned in this thread you created regarding Conflict of Heroes? tm.asp?m=3098987 I only get decent speeds from Plimus if I use that.

I get better speeds if I pause, then unpause, the download; then it speeds right up.

ORIGINAL: DBeves

The usual god awful download speed from Plimus ... when are matrix going to sort this out ?

DBeves, have you forgotten the glory days of gaming just a few years ago? Back then everything was drive to the store and HOPE the game was there. Or, order online, NO DOWNLOADS, and wait for the post to arrive. Even slow downloads are better than the alternative.

Meanwhile, I will be enjoying the game while you wait.

I had over 2Mb/s. Was afraid it would be much slower, but I did buy it at 11am (pacific), so I probably missed the rush.