Matrix Games Forums

ORIGINAL: Erik Rutins

I can definitively say that replies on the forum don't work - you have to e-mail Karlis.

Hi Eric,
Have emailed yourself twice as per your request from my post and emailed Karlis twice as well as regards the beta, shall I send them a third time or are you receiving them now?

Thanks

Darkspire

Hi Darkspire,

I received one e-mail from you yesterday which Elliot and I are discussing. I did not receive any e-mails before that. I would assume that if you've e-mailed Karlis multiple times he's received them as well. I know he's in the process of going back through the DW tester applications to make sure no one was missed, so I expect those who were awaiting replies will receive them in the next business day or two.

Regards,

- Erik

Is there any estimate on when we can expect a release?

Ive resent my beta application email as well.

I'd say sometime in April, we're getting close to final balance and stability levels but a few more beta builds will be required.

Regards,

- Erik

Thanks for that estimate. Pretty much what I hoped for

A public announcement in the forums might have helped prevent this misunderstanding, or at least let people know there was a communication breakdown much earlier in the process. This is not a criticism; just a suggestion for next time. I have no interest in beta-testing so I have no dog in this fight.

It is not like the thread (now sticky) is unclear. It is the Matrix mail recovery system which has issues. Maybe they should improve their pigeon coop?

Even my request has not received any response,
I sent a new email to karlisr@matrixgames.com
with a copy of my previous dated 01/18/2013.

It's now been over a week since I resent my application, and I've received no response either. Perhaps Karlis is just busy (which would be easy enough to believe)?

ORIGINAL: martok

It's now been over a week since I resent my application, and I've received no response either. Perhaps Karlis is just busy (which would be easy enough to believe)?

Seeing the game is supposed to be out in April one might as well forget about it and enjoy the release.

Pandora beta seems to have ignored people who applied for testing in that game too.

I hope the beta testers are not ignored too but you have to wonder.

E-mail's sent to karlisr@matrixgames.com

First was on the 15-Jan-13, second was 06-Mar-13.

Darkspire

Hi guys,

I know Karlis is working on this, but just to make sure there's nothing odd going on with our system, if you have re-sent your application and not heard back, can you please send it to me as well at erikr@matrixgames.com?

Regards,

- Erik

Done!

Done!

Same!

message sent

Back from real life, and resending mine!

10 days passed but no response.

We've got everyone else who posted here on the team. Can you re-send with a copy to me please, Eltharion?

Regards,

- Erik