Matrix Games Forums

ORIGINAL: Anguille

So what happens now...i have Pride of Nations, the addon (spanish-american war), Rise of Prusia and Revolution under Siege in my Impulse (Gamestop) account...does it mean i have to buy these...again? Will they vanish from my account?

ORIGINAL: Anguille
So what happens now...i have Pride of Nations, the addon (spanish-american war), Rise of Prusia and Revolution under Siege in my Impulse (Gamestop) account...does it mean i have to buy these...again? Will they vanish from my account?

I understand the frustration and confusion but we're the good guys

You can continue to use them and we will fully support you and any other previous customers who bought from Paradox via their store or the many stores they licensed it to

ORIGINAL: Iain McNeil

UK customers get a direct currency conversion to US customers so the price is £17.99. The Ageod store is migration to our payment system so when this happens all prices will match exactly. UK customers are not getting cheated in any way. It is a pure currency conversion.

ORIGINAL: Plain Ian

ORIGINAL: Iain McNeil

UK customers get a direct currency conversion to US customers so the price is £17.99. The Ageod store is migration to our payment system so when this happens all prices will match exactly. UK customers are not getting cheated in any way. It is a pure currency conversion.

Of course we are being cheated. Read the original poster.

Ageod are charging UK gamers £15.99 which includes VAT.
Matrix are charging £17.99 then adding VAT £3.60 to make £21.59.

Even if you look at the dollar value of the game we still lose. The game is $24.99 then that should be £16.23 (before tax) at todays conversion cost. If you are converting $24.99 to £17.99 that means you are giving us £1.39 to the $??? I don't follow the Dollar exchange rate but maybe someone can tell me when it was below £1.40?

The game made a huge loss overall and will never break even

ORIGINAL: Plain Ian

ORIGINAL: Iain McNeil

UK customers get a direct currency conversion to US customers so the price is £17.99. The Ageod store is migration to our payment system so when this happens all prices will match exactly. UK customers are not getting cheated in any way. It is a pure currency conversion.

Of course we are being cheated. Read the original poster.

Ageod are charging UK gamers £15.99 which includes VAT.
Matrix are charging £17.99 then adding VAT £3.60 to make £21.59.

Even if you look at the dollar value of the game we still lose. The game is $24.99 then that should be £16.23 (before tax) at todays conversion cost. If you are converting $24.99 to £17.99 that means you are giving us £1.39 to the $??? I don't follow the Dollar exchange rate but maybe someone can tell me when it was below £1.40?

ORIGINAL: Hotschi

I wasn't aware of this game until it was announced here, but it caught my interest. But I am not prepared to spend more money on anything when I can legally purchase the very same product somewhere else for a fraction of the prize offered here, no matter what issues about past/current rights the involved companies may have. Purchasing at a higher prize would be economically foolish on my part (and hard to explain to my personal secretary of finance - aka wife).

That's got nothing to do with "not wanting to support matrixgames/Slitherine", or with the fact that wargames are rather a niche nowadays in the FPS game world, thus have fewer audience and need higher prizes to break even etc etc etc.

PON is a old game, released June 2011 or something. Iain wrote above that

The game made a huge loss overall and will never break even

By offering it now at the prize of Euro 20.99 D/L or Euro 28.99 boxed will for sure not make it reach the break even point either. The damage to the company involved has already been done - but this is and never was the fault of the customers.

Written all that, I am going for a compromise. I've just purchased PON at a lower prize somewhere else, and will get the DLC's via AGEOD or matrixgames/Slitherine.

ORIGINAL: PipFromSlitherine

ORIGINAL: Hotschi

I wasn't aware of this game until it was announced here, but it caught my interest. But I am not prepared to spend more money on anything when I can legally purchase the very same product somewhere else for a fraction of the prize offered here, no matter what issues about past/current rights the involved companies may have. Purchasing at a higher prize would be economically foolish on my part (and hard to explain to my personal secretary of finance - aka wife).

That's got nothing to do with "not wanting to support matrixgames/Slitherine", or with the fact that wargames are rather a niche nowadays in the FPS game world, thus have fewer audience and need higher prizes to break even etc etc etc.

PON is a old game, released June 2011 or something. Iain wrote above that

The game made a huge loss overall and will never break even

By offering it now at the prize of Euro 20.99 D/L or Euro 28.99 boxed will for sure not make it reach the break even point either. The damage to the company involved has already been done - but this is and never was the fault of the customers.

Written all that, I am going for a compromise. I've just purchased PON at a lower prize somewhere else, and will get the DLC's via AGEOD or matrixgames/Slitherine.

I don't think Iain was attempting to blame the customer for anything [:)]. I guess the key response to your comments is that all our experience says that, for huge games like PoN, offering the game at extremely low price-points does not radically increase sales, but most definitely does reduce the ability of the developer to make back their time and effort.

Cheers

Pip

ORIGINAL: PipFromSlitherine

ORIGINAL: Plain Ian

ORIGINAL: Iain McNeil

UK customers get a direct currency conversion to US customers so the price is £17.99. The Ageod store is migration to our payment system so when this happens all prices will match exactly. UK customers are not getting cheated in any way. It is a pure currency conversion.

Of course we are being cheated. Read the original poster.

Ageod are charging UK gamers £15.99 which includes VAT.
Matrix are charging £17.99 then adding VAT £3.60 to make £21.59.

Even if you look at the dollar value of the game we still lose. The game is $24.99 then that should be £16.23 (before tax) at todays conversion cost. If you are converting $24.99 to £17.99 that means you are giving us £1.39 to the $??? I don't follow the Dollar exchange rate but maybe someone can tell me when it was below £1.40?

Iain can answer more fully I am sure, but:

- your own quote contains Iain's point the store is in transition and that once it is complete the prices will be the same.

- currency conversions via payment processors are not as simple as looking at an instant (generally mid-market) exchange rate.

Cheers

Pip

ORIGINAL: PipFromSlitherine

I don't think Iain was attempting to blame the customer for anything [:)].

ORIGINAL: Iain McNeill

....You are ultimately in control and if you don't want to pay the price you won't but we know from experience what we are doing is best for the team. Nobody ever likes paying more if they can get something for less so I understand why people always argue the prices should be lower and because there is one publisher and lots of customers it can look like we are in the wrong purely because there are more of you than us, but trust us - we know what we're doing.

In the long run this will benefit everyone as if we don't take these steps you won't even have the option to buy or not as the games simple won't exist.

ORIGINAL: Iain McNeil

We know there are other sites who sell the games and they may have them at lower prices but we're removing them one by one.

If you feel you can get a better deal elsewhere then that's fine. All I'm saying is that that revenue will unlikely ever make it to Ageod as we have no connection to those companies Paradox licensed the games to and have to force them to remove them from sale and likely will never get them to report the sales. It's wrong, illegal or whatever you want to call it, but it's the way the world works.

We'll still support you no questions asked.

To support this Ageod needs a stable revenue stream and we're putting the pieces in place to allow for that. The Ageod team have been scraping by for years and we want to give them security and allow them to focus on making the games and not worry about where the next pay check is coming from.

You are ultimately in control and if you don't want to pay the price you won't but we know from experience what we are doing is best for the team. Nobody ever likes paying more if they can get something for less so I understand why people always argue the prices should be lower and because there is one publisher and lots of customers it can look like we are in the wrong purely because there are more of you than us, but trust us - we know what we're doing.

In the long run this will benefit everyone as if we don't take these steps you won't even have the option to buy or not as the games simple won't exist.

ORIGINAL: Iain McNeil

UK customers get a direct currency conversion to US customers so the price is £17.99.

ORIGINAL: Wolfe

ORIGINAL: Iain McNeil

UK customers get a direct currency conversion to US customers so the price is £17.99.

No it isn't the price here in the UK is £21.59.

And I am pretty certain that when the some or as in this case probably all of the intended customers are liable to pay VAT (i.e. is a consumer rather than a business) stating or advertising a price that is exclusive of VAT is in contravention of HMRC and ASA requirements (and probably a breach of consumer law here in the UK - you might want to check with Slitherine on this point)but more to my point it is very irritating to be told that a price is less than it is, even if they wanted to a UK customer cannot purchase PoN from Matrix for £17.99.

ORIGINAL: LRRP

Once again you may be able to stop the digital downloads, however you cannot stop legit physical copies being sold in the US due to UCC laws. The first time you try you will get slapped with a lawsuit so quick you will not know what hit you, over here on this side of the pond our the Justice Dept loves going after companies who violate it. Also I can buy the physical version for $23 delivered currently.