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RE: my auto updater doesn't work after 1.09
Posted: Sun Jan 26, 2014 11:03 am
by Centuur
I've got the same message on one of the computers here (where I only run the official game, not the beta testing one). Just tried to update that one to the latest version and it stalls if I use the auto updater. Needs to be fixed by Matrix, I think...
RE: my auto updater doesn't work after 1.09
Posted: Sun Jan 26, 2014 3:20 pm
by hazmaxed
I discovered the same problem when attempting to update to 1.1.1. As others have mentioned, I manually downloaded the 1.1.1 update from the matrix games website. I was able to install it with no problems.
The original post is 10 days old. If the problem needs to be fixed by Matrix Games, I have to ask...have they received the message that there is a problem?
RE: my auto updater doesn't work after 1.09
Posted: Sun Jan 26, 2014 5:44 pm
by AxelNL
ORIGINAL: hazmaxed
I discovered the same problem when attempting to update to 1.1.1. As others have mentioned, I manually downloaded the 1.1.1 update from the matrix games website. I was able to install it with no problems.
The original post is 10 days old. If the problem needs to be fixed by Matrix Games, I have to ask...have they received the message that there is a problem?
I think so - they might even be trying to analyse what the problem is, it looks however very weird to me:
Today I tried auto-updating my bought version from Essen (in another folder), which was still on 1.04, and surprisingly that worked. That is an extra clue what could be wrong, however - I have no clue what kind of clue that can be.
RE: my auto updater doesn't work after 1.09
Posted: Tue Jan 28, 2014 12:01 pm
by Gerry Edwards
Hello Everyone,
I have deployed what i hope to be the fix. Please try your auto updaters again and let me know if it has worked for you.
Cheers,
Gerry
RE: my auto updater doesn't work after 1.09
Posted: Tue Jan 28, 2014 12:09 pm
by warspite1
ORIGINAL: Gerry Edwards
Hello Everyone,
I have deployed what i hope to be the fix. Please try your auto updaters again and let me know if it has worked for you.
Cheers,
Gerry
warspite1
Just clicked on "Check For Update" and got the same Runtime Error message I'm afraid [:(]
RE: my auto updater doesn't work after 1.09
Posted: Tue Jan 28, 2014 12:24 pm
by Dabrion
Same here, are we supposed to get a new executable from a patch deployed on the website?
RE: my auto updater doesn't work after 1.09
Posted: Tue Jan 28, 2014 1:39 pm
by kjgokc2007
For anyone that had issues with the last patch. (& have a cd of WIF) Uninstall the game. And Reinstall from the CD. Then patch. (The download from Matrix did not work for me). * No saved games are lost.
* Uninstall using window remove program
Delete all the files (Not the subfolders or files from the install directory probably \WorldinFlames
Reinstall from the CD (The Matrix download didn't work for me)
Run and update.
(I run in windows 8... run in windows 7 compatablity mode... (Properties on the Desktop Icon) I also run as administrator on my computer.
RE: my auto updater doesn't work after 1.09
Posted: Tue Jan 28, 2014 5:55 pm
by paulderynck
ORIGINAL: Gerry Edwards
Hello Everyone,
I have deployed what i hope to be the fix. Please try your auto updaters again and let me know if it has worked for you.
Cheers,
Gerry
ORIGINAL: Dabrion
Same here, are we supposed to get a new executable from a patch deployed on the website?
Yes, I instantly get the Runtime error if I use the update.exe which is dated from early January, 2014 so must have been downloaded or patched as part of an earlier update process.
If I instead use the update.exe from August 2013 (from my beta test directory) - it works!
RE: my auto updater doesn't work after 1.09
Posted: Wed Jan 29, 2014 4:49 am
by Maucat
I manual dowwnloaded the 1.1.1 update from the Matrix site but the auto updater still doesn't work: instantly it goes the runtime error...
RE: my auto updater doesn't work after 1.09
Posted: Wed Jan 29, 2014 11:18 am
by shaddock
Can someone please explain what the C++ runtime library is supposed to be.
Is it a library of functions the program calls and compiles with the game rather than having to have all of them included in the game?
Or is Microsoft constantly updating their version of C++?
Or is it something completely different?
RE: my auto updater doesn't work after 1.09
Posted: Wed Jan 29, 2014 8:04 pm
by paulderynck
ORIGINAL: shaddock
Can someone please explain what the C++ runtime library is supposed to be.
Is it a library of functions the program calls and compiles with the game rather than having to have all of them included in the game?
Or is Microsoft constantly updating their version of C++?
Or is it something completely different?
It should not matter. It's a Matrix problem that's been introduced into the update executable and it's their duty to fix it.
RE: my auto updater doesn't work after 1.09
Posted: Thu Jan 30, 2014 9:42 am
by rogerdubbs
I have never been able to autoupdate, with any version. I'm running on Windows 8.1 in a parallels virtual machine on my mac, which could make a difference I suppose. Here is the latest attempt's log entry:
[01/30/2014 06:27:16] Success Update started: C:\Matrix Games\World in Flames\update.exe
[01/30/2014 06:27:16] Notice Update engine version: 3.0.0.0
[01/30/2014 06:27:16] Notice Product: World in Flames, version %ProductVer%
[01/30/2014 06:27:16] Success Language set: Primary = 9, Secondary = 1
[01/30/2014 06:27:16] Success Include script: _TU20_Global_Functions.lua
[01/30/2014 06:27:16] Success Display screen: Welcome
[01/30/2014 06:27:19] Success Display screen: Download Server Script
[01/30/2014 06:27:23] Error An error occurred when trying to download the server file. Server ID: TrueUpdate Server 1 : An error occurred when trying to open the FTP file. (3618)
[01/30/2014 06:27:23] Error The server returned extended information
(3618)
[01/30/2014 06:27:23] Error Server Returned Extended Information: 200 Type set to I
500 Illegal PORT command
500 LPRT not understood
(0)
[01/30/2014 06:27:23] Error Script: Download Server Script > On Start, Line 114 (3618)
[01/30/2014 06:27:23] Success Display screen: Download Server Script Failed
[01/30/2014 06:27:29] Success Run client data event: Client Script
[01/30/2014 06:27:30] Notice Exit update process (Return code: 5)
RE: my auto updater doesn't work after 1.09
Posted: Mon Feb 03, 2014 6:17 pm
by Andrew Loveridge
I have not been able to duplicate this. Could you please tell me what systems you are on, and if you have recently updated them?
If you have never been able to use the updater, it is most likely an issue with you firewall or Anti-virus keeping the Updater from accessing our FTP.
RE: my auto updater doesn't work after 1.09
Posted: Mon Feb 03, 2014 6:40 pm
by Dabrion
ORIGINAL: rogerdubbs
I have never been able to autoupdate, with any version. I'm running on Windows 8.1 in a parallels virtual machine on my mac, which could make a difference I suppose. Here is the latest attempt's log entry:
[01/30/2014 06:27:16] Success Update started: C:\Matrix Games\World in Flames\update.exe
[01/30/2014 06:27:16] Notice Update engine version: 3.0.0.0
[01/30/2014 06:27:16] Notice Product: World in Flames, version %ProductVer%
[01/30/2014 06:27:16] Success Language set: Primary = 9, Secondary = 1
[01/30/2014 06:27:16] Success Include script: _TU20_Global_Functions.lua
[01/30/2014 06:27:16] Success Display screen: Welcome
[01/30/2014 06:27:19] Success Display screen: Download Server Script
[01/30/2014 06:27:23] Error An error occurred when trying to download the server file. Server ID: TrueUpdate Server 1 : An error occurred when trying to open the FTP file. (3618)
[01/30/2014 06:27:23] Error The server returned extended information
(3618)
[01/30/2014 06:27:23] Error Server Returned Extended Information: 200 Type set to I
500 Illegal PORT command
500 LPRT not understood
(0)
[01/30/2014 06:27:23] Error Script: Download Server Script > On Start, Line 114 (3618)
[01/30/2014 06:27:23] Success Display screen: Download Server Script Failed
[01/30/2014 06:27:29] Success Run client data event: Client Script
[01/30/2014 06:27:30] Notice Exit update process (Return code: 5)
This sound like the NAT from the VM client network is messing with the ports for the FTP connection. FTP passive mode could help, or explicit port forwarding.
RE: my auto updater doesn't work after 1.09
Posted: Mon Feb 03, 2014 9:38 pm
by ksandgren
Autoupdater still fails after 1.1.2. After uninstall and reinstall it will work exactly one time and then the same error comes up and aborts. I don't care if this is a "MWIF problem" or a "Matrix problem" it is a broken MWIF result that needs to be addressed after five weeks or repeated reports and comments.
RE: my auto updater doesn't work after 1.09
Posted: Tue Feb 04, 2014 11:21 am
by Kwll
I just installed the 1.1.2 patch and I still have the issue, with regard to updating.
FYI since the comment was made over antivirus software before, I am using Norton 2014 360 for my antivirus etc. It does ask me when I install the game/patch and advises the WIF is unknown, however, I always have provided authorization for it to run. Could it be something else in that program?
RE: my auto updater doesn't work after 1.09
Posted: Tue Feb 04, 2014 3:48 pm
by AxelNL
I have a different anti-virus, so I don't think so
RE: my auto updater doesn't work after 1.09
Posted: Tue Feb 04, 2014 4:08 pm
by warspite1
ORIGINAL: Andrew Loveridge
I have not been able to duplicate this. Could you please tell me what systems you are on, and if you have recently updated them?
If you have never been able to use the updater, it is most likely an issue with you firewall or Anti-virus keeping the Updater from accessing our FTP.
warspite1
I am on Windows 7 Home Premium. Never had an issue with the auto updater on any matrix game - WITE, WITP-AE, CTGW, PoN. Didn't have a problem with MWIF either until the last couple of updates.... No I have not changed the system in any way.
RE: my auto updater doesn't work after 1.09
Posted: Tue Feb 04, 2014 4:10 pm
by paulderynck
Assuming it's been awhile, can you try running it with those other games and tell us if it functions, so we can narrow the problem?
RE: my auto updater doesn't work after 1.09
Posted: Tue Feb 04, 2014 4:19 pm
by warspite1
Yep - just tried PoN - updated fine.