Matrix Games Forums

ORIGINAL: Algon

Maybe I'm a bit stupid, but I initially thought that the members area would only let me register Legends and Shakturi, since they were the only ones listed there. I was about to contact support when I noticed the 'register game' link on the right...

Might be worth mentioning somewhere prominent that the link is the one to use, rather than trying (in vain) to find all your games in the list. It might save your support staff from being hassled by idiots like me.

ORIGINAL: FingNewGuy

ORIGINAL: Algon

Maybe I'm a bit stupid, but I initially thought that the members area would only let me register Legends and Shakturi, since they were the only ones listed there. I was about to contact support when I noticed the 'register game' link on the right...

Might be worth mentioning somewhere prominent that the link is the one to use, rather than trying (in vain) to find all your games in the list. It might save your support staff from being hassled by idiots like me.

This idiot (me) thanks you for the tip! [:)]

ORIGINAL: Algon

ORIGINAL: FingNewGuy

ORIGINAL: Algon

Maybe I'm a bit stupid, but I initially thought that the members area would only let me register Legends and Shakturi, since they were the only ones listed there. I was about to contact support when I noticed the 'register game' link on the right...

Might be worth mentioning somewhere prominent that the link is the one to use, rather than trying (in vain) to find all your games in the list. It might save your support staff from being hassled by idiots like me.

This idiot (me) thanks you for the tip! [:)]

Arise and Unite, Idiots of the World! [;)]

ORIGINAL: Bingeling

There is no space or extra punctuation sneaking in alongside your email address?

And no weird characters in the address (like commas, or whatever in the first part)?

hi im having trouble logging in as the site won't let me register in the first place because of this

Registration Error : Please enter a valid email address.

on my email address also my backup email address there both valid i bought distant worlds with it and also registered on the forums with it yet

ORIGINAL: gabranth

im posting this here as as support is giving this error ffs [:@]

Please include a valid Email address, and your request Description with as much detail as possible.

hi im having trouble logging in as the site won't let me register in the first place because of this

Registration Error : Please enter a valid email address.

on my email address also my backup email address there both valid i bought distant worlds with it and also registered on the forums with it yet

ORIGINAL: Surtur01

Hi guys

For those who already own one or more games/expansions in the Distant Worlds series, we have created a system for you to upgrade to Universe. You will be able to get a $ 10 discount for every Distant Worlds game/expansion you own. This means that, if you Distant Worlds plus all three expansions, you will be able to generate a $ 40 coupon code for Distant Worlds: Universe. This is then added to the $ 10 release discount (until the 29th of May) we are giving for a total of $ 50 off the regular price.

In order to generate this coupon, you must register your Distant Worlds content on the Matrix games Members Club. After you have done this, click the “My discount coupons” button on the right side. Here you will be able to get your coupon.

Note: Make sure to register ALL your Distant Worlds content before generating the coupon. It can only be done once, so if you do it before you registered all Distant Worlds keys, you will not be able to use the full discount!

After you have your discount, just add Universe to your card and enter the coupon code when required and your discount will be calculated.

This procedure will remain in place until Augusts 31st.

ORIGINAL: Galen

I just went into members club, and only Legends and Return are listed. I clicked the register game link on the left, and tried to input my base DW serial # in, but it says I am already registered....don't want to lose out on $20 coupon...can someone verify that I don't have to have all 4 listed in Members club if they are all registered?

edit: To clarify--under "my registered serial numbers" link, I show all four registered. However, in Members club, only the Legends and Return expansions are showing. Am I safe to click the coupon?

ORIGINAL: Stilletto

ORIGINAL: Surtur01

Hi guys

For those who already own one or more games/expansions in the Distant Worlds series, we have created a system for you to upgrade to Universe. You will be able to get a $ 10 discount for every Distant Worlds game/expansion you own. This means that, if you Distant Worlds plus all three expansions, you will be able to generate a $ 40 coupon code for Distant Worlds: Universe. This is then added to the $ 10 release discount (until the 29th of May) we are giving for a total of $ 50 off the regular price.

In order to generate this coupon, you must register your Distant Worlds content on the Matrix games Members Club. After you have done this, click the “My discount coupons” button on the right side. Here you will be able to get your coupon.

Note: Make sure to register ALL your Distant Worlds content before generating the coupon. It can only be done once, so if you do it before you registered all Distant Worlds keys, you will not be able to use the full discount!

After you have your discount, just add Universe to your card and enter the coupon code when required and your discount will be calculated.

This procedure will remain in place until Augusts 31st.

Hmmm. Seems I'm missing something here. I have all 4 Distant Worlds games. I have registered and received the $40.00 discount. Where is the $10.00 release discount for a total of $50.00? I see the download version is $49.xx on Matrix but it doesn't say anything about a $10.00 release discount. What am I missing?

ORIGINAL: Abraxis

It's the exchange rate from USD to CAD which is altering the expected total, it confused me too.