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RE: Game fails to launch

Posted: Fri Aug 29, 2014 5:46 pm
by zakblood
last try from me tbh, run game / installer in safemode in windows 8.1

http://www.7tutorials.com/5-ways-boot-s ... windows-81

if game installs and works, or if already installed but works / runs in safe mode, then you know something on your system is stopping it, if it doesn't work, then something is wrong with your system, either a firewall or antivirus / spyware program or problem is stopping the game exe from running...

or it doesn't like the french keyboard etc? but thats shouldn't be a problem should it? try adding the uk/us layout and retry, clutching at straws here tbh to help

edited (Language: English (Regional Setting: English))

RE: Game fails to launch

Posted: Fri Aug 29, 2014 6:48 pm
by behoma
i've tried with headphone removed but still not working

RE: Game fails to launch

Posted: Fri Aug 29, 2014 7:03 pm
by LilDominus
Removed headphones/speakers (to include disconnecting soundcard) with no luck. I also tried installing/running on my laptop that has a fresh Windows 8 install with updates to 8.1, and am having the same problem.

RE: Game fails to launch

Posted: Fri Aug 29, 2014 8:16 pm
by VPaulus
I'm sorry if I wasn't clear enough but the idea was rather to have the speakers or the headphones plugged on your computer. It might sound weird but some sound chips won't work when they haven't speakers/headphones plugged in. This could interfere with the running of EAW.

Please open the folder where the game is installed and delete "userpath.ini" file and double click on "EAW.exe".
If this fails, then follow the zakblood suggestion:
Uninstall the game. Start the computer in Windows safe mode. Install the game. Reboot Windows and run the game.

RE: Game fails to launch

Posted: Sat Aug 30, 2014 2:21 am
by zakblood
sounds like you have a bad download then maybe, did you try and redownload it? as on 2 totally different systems and one being a clean new version of windows 8.1, and it still doesn't work, the chances of it being hardware are less likely and tend to be more towards software, take out what is and isn't possible and see what you're left with approach etc

so re download the game again, first make sure both sets of hardware (pc's)X2 are both fully up to date with drivers and patches, take offline and disable or uninstall antivirus for now, it's a 2 second job to put it back on and can interfere with some installers...

make double sure you have a admin account made, run the installer by right click run as administrator command, not double left click...

install the game and all files to default directory, which should install all extra files like drx . net framework etc if needed (i don't own this btw)...

when asked for password make sure you type it in exactly as it says in your purchase (again if needed)

once installed and shortcut is on the desktop, right click it and set to (as shown in pic below)

have blanked out what it is also, as your info would be different to the one shown, but the info i've added is the same...

method 2, re download game, install using the compatibility wizard, set to either win7 first, then try win xp mode and see if any of those approaches work, one will, if all above fails, then you need someone on your pc helping you, as i've ran out of ideas tbh, but will keep thinking on it[;)]

after all this if it does work then good luck and happy gaming...

if it doesn't then you have hardware or software installed thats not compatible with the game, as it doesn't point to what is at fault, to find out what is or isn't working is abit hard without loads more information, would need logs tbh from event viewer and then a complete hardware list, make and model etc with drivers numbers also...

and even after all that, i may still be left scratching my head (as when i did it for a living) i didn't always find solutions to a given problem, only tried...




ORIGINAL: LilDominus

Removed headphones/speakers (to include disconnecting soundcard) with no luck. I also tried installing/running on my laptop that has a fresh Windows 8 install with updates to 8.1, and am having the same problem.


Image

RE: Game fails to launch

Posted: Sun Aug 31, 2014 5:34 pm
by LilDominus
Adding headphones/speakers didn't work.

What DID work was rolling back my system to Windows 8, installing the game, successfully running it, and THEN installing Windows 8.1 - tested this on my laptop, and it worked there too.

And btw, the game is totally worth the effort!

RE: Game fails to launch

Posted: Mon Sep 01, 2014 1:15 am
by zakblood
then it sounds like you are one of the few who had a failed installation of 8.1, as it can happen, as game wouldn't have or couldn't have done anything, but glad you got it sorted anyway in the end[;)]

RE: Game fails to launch

Posted: Thu Dec 07, 2017 11:31 am
by AndrewNguyen1984
I had recently bought the game and am unable to start the game.

The reason is due to the issue of AGE settings.exe and not having it on my computer. I have Windows 10

Please advise