Matrix Games Forums

Under Games at the top of the Steam client.
"Activate a product on Steam"

ORIGINAL: Casinn

Under Games at the top of the Steam client.
"Activate a product on Steam"

Got it! Thank you.

Thanks Casinn!

Mike

If we register the key with Steam, does this invalidate the non-Steam version? I have the game on my desktop and laptop. I don't really want to use the Steam version on my laptop as it's often with me when work takes me to remote areas with no internet or wifi access and Steam will sometimes "forget" that I've set it to offline mode.

I would like to use the Steam version on my desktop though (because I'm lazy.)

ORIGINAL: bogaty

If we register the key with Steam, does this invalidate the non-Steam version? I have the game on my desktop and laptop. I don't really want to use the Steam version on my laptop as it's often with me when work takes me to remote areas with no internet or wifi access and Steam will sometimes "forget" that I've set it to offline mode.

I would like to use the Steam version on my desktop though (because I'm lazy.)

Not authoritative, but I don't see why it would invalidate the original. I'm installing the Steam version now and as far as I know, it's two separate installs on this computer.

Yes, I can confirm that they are separate installs. The Steam install, which does not invalidate any other install, is conveniently identified in Windows Program Manager as CMANO "WGOY" (or some such acronym, I am AFK right now…), which distinguishes it from the original exe.

Where can I find my original key to redeem my steam key?

If you can't find it in your email you might be able to find it in a file named serialreg.txt in your command directory.

ok, got it now cheers

After using the steam key, can I uninstall the original (matrix/slitherine) installation in order to free space on my hard disk?

Steam version should have installed in a new directory, so yes.

Thank you

Hi and help please.

When I tried to activate the Steam key, Steam said "the product code you've entered has already been activated by an existing Steam account, and is therefore invalid."

I went through the Slitherine process to create the Steam key today (Sept. 20, 2015) and then immediately tried the new key in Steam. So I am not the person who used the key the first time.

It looks like the Slitherine site recycled a key.

What should I do / who should I contact for a new key?

Thanks,

Kai.

Probably http://www.matrixgames.com/support/

May have missed this in my search, Is it the same way to redeem your serial for NI's steam key as well? I bought the Matrix Box.

The Matrix key(s) is the steam key these days, you only needed to use the Redeem page for older purchases. Iain posted it a bit further down boards.

edit: I've only tested it with NI plus CMANO, not with NI standalone, not sure if any differences.

I've updated the original post to clarify that Northern Inferno works in a different way and you do not need to generate a steam key, your serial is your steam key.

@ armonica - Yes you can uninstall the Matrix version if you prefer.

Gotcha, Thank you Sir!

I am coming up empty trying to get this DLC registered:
1: I bought CMANO when it first came out, so I'm in the group of previous owners.
2: This weekend I upgraded to 1.09 using the updater in the game launcher. For some reason this created a complete new folder structure.
3: I scoured the forums to figure out how to get C:NI registered - my impression (because the instructions were scattered and fuzzy), was that I had to register with Steam to get a new key, which I could use in the "enter registration key" fields that popped up at the end of the upgrade process. My CMNAO key was already populated, but the C:NI field was blank.
4: I registered through the new 'unified login system' and, after much to-ing and fro-ing, managed to get a Steam key for CMNAO. I thought there should be an entry for C:NI in the list of games, but there wasn't. I wanted to get a Steam key because, according to Iain, "your [C:NI] serial is your steam key."
5: I entered my Steam key in the upgrade registration box for C:NI, but it didn't work. At this point I had the DLC (I could click on "campaigns"), but got a pop-up telling me to "UPGRADE NOW to obtain a license for this module." According to everything I had read on the forums, at this point I should have been able to play C:NI, but I couldn't. So I opened a help ticket with Matrix Games.
6: Matrix told me to open my Steam Desktop Client (which I didn't have) and register the game through there. So I went to the Steam site.
7: On the Steam site I had to create yet another account (my "unified login" didn't seem to work) and download the desktop application. With that up and running I registered CMNAO using the Steam key I created in step 4, and the game started to download AGAIN. This seemed pretty stupid, but given how screwed up this whole process is, I wasn't too surprised.
8: After the game downloaded I had a fresh splash screen to start the game, but this one lacked the "Upgrade" button. I was just relieved that it hadn't created a THIRD game folder.
9: I started the game, opened the campaign, selected NI, aaannnddddd.... was told to "UPGRADE NOW to obtain a license for this module."

At this point I'm so freaking sick of this mess I'm ready to delete it all. Could someone please tell me:
* How can I register and play C:NI?
* Which game folder am I supposed to keep?
* Which launcher should I used?
* How many of these accounts do I need to keep open? Do I need accounts with Matrix, Slytherine, AND Steam? What is the point of all this?
* How did an update system which used to be so simple and work so easily, get so completely bloated and convoluted?

Many thanks.

Not sure it will solve all your problems but running steam in administrator mode should help the license issue. (and may solve them all)