Page 2 of 2
RE: How do I get a serial # for a steam purchase?
Posted: Mon Nov 23, 2015 7:52 am
by demyansk
Thanks zakk, by the way, just was given a steam key for a game, do I just go into steam and look for the game? Not sure how to install the game
Thanks
RE: How do I get a serial # for a steam purchase?
Posted: Mon Nov 23, 2015 7:54 am
by zakblood
no
and put key into box, as steam knows what key is for what game and will activate it for you, good luck[;)]
RE: How do I get a serial # for a steam purchase?
Posted: Mon Nov 23, 2015 8:41 am
by IainMcNeil
Our latest releases on Steam now come with a serial number you can register back to our site to show you own the game. This can't be retrofitted though to older releases.
RE: How do I get a serial # for a steam purchase?
Posted: Mon Nov 23, 2015 8:48 am
by Gilmer
You could try and get a refund from Steam and then buy it again here and get the serial number for Steam.
RE: How do I get a serial # for a steam purchase?
Posted: Mon Nov 23, 2015 8:56 am
by zakblood
only if you have not played it for more then 2 hours mind you
RE: How do I get a serial # for a steam purchase?
Posted: Mon Nov 23, 2015 9:00 am
by Gilmer
ORIGINAL: zakblood
only if you have not played it for more then 2 hours mind you
Good information. I did not know that part.
RE: How do I get a serial # for a steam purchase?
Posted: Mon Nov 23, 2015 9:07 am
by zakblood
Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.
Code: Select all
https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126