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RE: Starting new game or tutorial crash to desktop
Posted: Tue Mar 03, 2015 1:02 pm
by j4r3k
I've used cleanup tool to clean the 'NET Framework 4.5.2' and the 'NET Framework - All versions (Windows 8.1)'.
But I can't install Net from '_CommonRedist\DotNet\4.5.1' folder as the intaller states that "there is already NET Framework 4.5 installed along with this update" (translated to english).
In Win 8.1 the DotNet 4.5.1 is a part of the OS so there is no way to uninstall it. Reinstalling does nothing as installer always states that there is already same/newer version in the OS.
RE: Starting new game or tutorial crash to desktop
Posted: Mon Mar 09, 2015 1:59 pm
by JosephM
Are you able to reinstall 4.5.2? If you do not have an installer for this then you can install this from the link below.
http://www.microsoft.com/en-gb/download ... x?id=42642
RE: Starting new game or tutorial crash to desktop
Posted: Wed Mar 11, 2015 12:23 pm
by j4r3k
4.5.2 installed ok. Game still crashes same way.
RE: Starting new game or tutorial crash to desktop
Posted: Wed Mar 18, 2015 7:08 pm
by elliotg
Hi j4r3k
Can you please check for a crash dump file at the following location. Carefully note the correct version number in the path:
C:\Users\[YOURUSERNAME]\AppData\Roaming\Code Force Limited\Distant Worlds\1.9.5.10\DW_CrashDump.txt
If the crash dump file exists there, can you please post the contents in this thread.
You can also check the Windows application event log found at Control Panel > Administrative Tools > Event Viewer. In the tree view at left, open the Windows Logs node and select the Application child node. The list of events in the middle of the screen may contain messages relevant to the DW crash. Note that this is a list of events from all applications on your computer, so you will need to filter/sort by Date and Time to find the relevant messages. When you find a DW message, double-click to open and then copy the main message from the General tab into this thread.
Thanks
Elliot
RE: Starting new game or tutorial crash to desktop
Posted: Wed Mar 18, 2015 7:41 pm
by j4r3k
As I said there is no log file there.
RE: Starting new game or tutorial crash to desktop
Posted: Wed Mar 18, 2015 8:30 pm
by elliotg
Hi j4r3k
So you definitely checked this folder?:
C:\Users\[YOURUSERNAME]\AppData\Roaming\Code Force Limited\Distant Worlds\1.9.5.10\
...and not:
C:\Users\[YOURUSERNAME]\AppData\Roaming\Code Force Limited\Distant Worlds\1.9.5.0\
...because you initially said 1.9.5.0
How about the application event log? Any messages there that might help us?
We'll need an error message to identify what's causing your problem.
Thanks
Elliot
RE: Starting new game or tutorial crash to desktop
Posted: Thu Mar 19, 2015 7:45 pm
by j4r3k
1.9.5.10
There is only 1.9.5.10SteamCrashLog in DistantWorlds which I quoted in first post.
RE: Starting new game or tutorial crash to desktop
Posted: Thu Mar 19, 2015 8:32 pm
by VorteeX
try
C:\Users\[user name]\Documents\My Games\Distant Worlds Universe
dunno why i have there all logs files

RE: Starting new game or tutorial crash to desktop
Posted: Fri Mar 20, 2015 12:16 pm
by j4r3k
No log file there.
RE: Starting new game or tutorial crash to desktop
Posted: Mon Apr 06, 2015 11:48 pm
by elliotg
Hi j4r3k
Do you have any Distant Worlds messages in the application event log? (Control Panel > Administrative Tools > Event Viewer)
We'll need an error message to identify what's causing your problem. It's very likely that there will be some kind of message either in the event log or the normal crash dump file (C:\Users\[YOURUSERNAME]\AppData\Roaming\Code Force Limited\Distant Worlds\1.9.5.10\DW_CrashDump.txt)
Otherwise you could simply try the next update when it's out soon - it fixes a number of crashes.
Thanks
Elliot
RE: Starting new game or tutorial crash to desktop
Posted: Tue Apr 07, 2015 8:06 am
by VorteeX
Hi Eliotg, it's propably depend on Windows or .NET version. But i'm have nothing on yours location and not only me. This can be helpfull to update this standard answer with another location like:
(C:\Users\[YOURUSERNAME]\AppData\Roaming\Code Force Limited\Distant Worlds\1.9.5.10\DW_CrashDump.txt)
or
(C:\Users\[YOURUSERNAME]\Documents\My Games\Distant Worlds Universe\DW_CrashDump.txt)
regards [:)]
RE: Starting new game or tutorial crash to desktop
Posted: Wed Apr 08, 2015 5:00 pm
by Erik Rutins
Please note the new public beta update, which may help, is now available.
RE: Starting new game or tutorial crash to desktop
Posted: Wed Apr 08, 2015 8:38 pm
by j4r3k
I don't know what changed in my system (I didn't update any drivers etc.) but the crash is gone. Maybe a Windows update.