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RE: Anniversary Coupons
Posted: Thu Jan 21, 2016 1:57 pm
by Iron Duke
anniversary date 1/7/2002
As your post is dated 1/12/2016 am I correct in thinking I have to wait 12 months ??
RE: Anniversary Coupons
Posted: Thu Jan 21, 2016 2:10 pm
by Generalisimo
ORIGINAL: Iron Duke
anniversary date 1/7/2002
As your post is dated 1/12/2016 am I correct in thinking I have to wait 12 months ??
Like we explained after the post, the date used by the Unified Login is the one from Matrix Club Members (unless you don't have an account there), yours is:
Joined : 1 JUL 2004 20:36
So, no, you don't have to wait 12 months [;)]
You can always check the date in your Unified Login profile:
[MY ACCOUNT]
RE: Anniversary Coupons
Posted: Thu Jan 21, 2016 3:47 pm
by Jagdtiger14
I went to the link and checked my anniversary date...its January 21. I have not gotten a coupon.
RE: Anniversary Coupons
Posted: Thu Jan 21, 2016 5:15 pm
by Generalisimo
ORIGINAL: Jagdtiger14
I went to the link and checked my anniversary date...its January 21. I have not gotten a coupon.
Well, your Anniversary is ...
TODAY [:D]
You should be receiving the congratulations email in the following hours, we send them automatically in "batches", so rest assured that you will get the email to claim your Anniversary Coupon [:)]
RE: Anniversary Coupons
Posted: Fri Jan 22, 2016 2:05 pm
by DerTroof
Got an email today rewarding me with a coupon with a link ... after some rigmarole, logged in and finally found the coupon page and... no coupon.
RE: Anniversary Coupons
Posted: Fri Jan 22, 2016 2:13 pm
by Generalisimo
ORIGINAL: DerTroof
Got an email today rewarding me with a coupon with a link ... after some rigmarole, logged in and finally found the coupon page and... no coupon.
To get your coupon code, you need to follow the LINK inside the email that you received. The coupon doesn't pair to your account until it has been redeemed, so you need to follow that link in the original email.
After you have followed the link, then you should be able to check all your Anniversary Coupons on this page on the Unified Login System:
[Anniversary Coupons List]
RE: Anniversary Coupons
Posted: Sat Jan 23, 2016 4:02 am
by Jagdtiger14
Ok, I don't see what the big deal is about these coupons unless you get a bigger discount. Holiday sales give us a 30% discount, so why get excited about anything less than that? (mine is 28%).
In my opinion 30% (or 31% to make it something better and different than the holiday sales for those on the low end) should be the base discount working up to 50% from there (if that is your cap).
I'm interested in purchasing MWiF...both the Map Pack as well as the game. But If I'm only getting 28%, then I can wait. While the 2+% may not seem like a big deal, MWiF is not a completed game...and will be better (much improved?) by the time the next discount rolls around. So I don't see myself having an incentive here. Is'nt money today better than money tomorrow?
What is the base discount percentage Matrix is working with?
RE: Anniversary Coupons
Posted: Mon Jan 25, 2016 3:39 am
by Jagdtiger14
You see...Matrix has no answer to this. I'm really souring on this company. I'll buy MWiF at some point, but after that...nothing else.
Is everyone employed with Matrix computer nerds?...or are there any business people here? Anyone with a business degree? Bueller?
RE: Anniversary Coupons
Posted: Mon Jan 25, 2016 4:13 am
by wworld7
ORIGINAL: Jagdtiger14
You see...Matrix has no answer to this. I'm really souring on this company. I'll buy MWiF at some point, but after that...nothing else.
Is everyone employed with Matrix computer nerds?...or are there any business people here? Anyone with a business degree? Bueller?
You posted on a weekend, specifically very early on Saturday (or late Friday night). IMO, it would be reasonable to wait until say noon today, at which point someone who can answer your question (or not) at least has a chance to see your post.
Computer nerds (with or without a business degree) need time off for other things in life (IMHO).
RE: Anniversary Coupons
Posted: Mon Jan 25, 2016 4:19 am
by zakblood
i would have answered it, but for one what can i say? i read it, so seen it but tbh didn't think i could add to it so left it as today someone higher up will reply and give a more correct answer and maybe a better opinion than maybe i could have done[;)]
RE: Anniversary Coupons
Posted: Mon Jan 25, 2016 8:25 am
by e_barkmann
This thread is hilarious.
RE: Anniversary Coupons
Posted: Mon Jan 25, 2016 1:20 pm
by IainMcNeil
JagdTiger please re think your comments. You're attitude is rude and aggressive and not the best way to get someone to help you. Believe it or not, even if we are in the office we have other things to do such as actually making the games so instant answers to questions just wont happen. However in this case we are not planning to announce any other information about the inner working of the system. Its supposed to be a nice surprise. If you don't want the coupon just unsubscribe in the link at the bottom of the mail.
RE: Anniversary Coupons
Posted: Mon Jan 25, 2016 9:49 pm
by waltero
ORIGINAL: Jagdtiger14
(mine is 28%)
Hey, mine is only 25% [&:]
Want to trade???[:D]
RE: Anniversary Coupons
Posted: Wed Jan 27, 2016 4:17 pm
by Jagdtiger14
Iain McNeil: Tell you what...I'll "rethink your (my) comments" when Matrix, and the people responsible for thinking up this "nice surprise" prove they have any business sense. Why would a lesser than normal holiday coupon be a "nice" surprise?! I see it as the opposite and took your advise...unsubscribed...if that will do anything. Give Waltero my 28%. Those who buy anything with a coupon at less than 30% are wasting their money.
I figured you wouldn't reveal how customers attain the percentage you give them. Besides making games, right up there about equal with that should be sales and customer service. Let me recommend to you that one of you (at the least) should be responsible for this and have this as their main job...or hire an experienced sales/business person partly/mostly at commission. You could make the greatest games ever developed, and maybe word of mouth will sell some of them, but if you don't have a professional sales program you will miss out on a lot of profit.
As for me being rude and aggressive: Be happy that I was and decided to take time out of my life to respond at all. As a true business person knows: The worst thing is to have a dissatisfied customer just walk away silently never to come back again. You can choose to not take my advise (as I suspect) but at least you have some negative feed back to work with if you are smart enough to consider it.
RE: Anniversary Coupons
Posted: Wed Jan 27, 2016 7:52 pm
by waltero
ORIGINAL: Jagdtiger14
Iain McNeil: Why would a lesser than normal holiday coupon be a "nice" surprise?! Give Waltero my 28%. Those who buy anything with a coupon at less than 30% are wasting their money.
I thought it was nice.
I'll take it.[:D] Sweet!
Looks as if you passed Jagdtiger14 up...the job?
RE: Anniversary Coupons
Posted: Wed Jan 27, 2016 10:23 pm
by Erik Rutins
It seems to me that just because once or twice a year there may be a time period where you can get an equal or greater discount on something does not make these anniversary coupons worthless at all. There are many instances where a new game comes out and does not become part of our sales for a year or two after release, or it's simply months until the next sale starts and you'd like to buy a game sooner. I can go once per year and get some free ice cream at a local shop too, but it doesn't make me feel disappointed if someone offers me some ice cream at another time of the year.
Either way, you have something, that you did not have before which could in the future provide you with some savings when you make a purchase. It's a simple thank you and I'm not sure how it can really be controversial.
What would have made you happy in this instance?
Regards,
- Erik
RE: Anniversary Coupons
Posted: Thu Jan 28, 2016 3:14 am
by Zap
ORIGINAL: Jagdtiger14
Iain McNeil: Tell you what...I'll "rethink your (my) comments" when Matrix, and the people responsible for thinking up this "nice surprise" prove they have any business sense. Why would a lesser than normal holiday coupon be a "nice" surprise?! I see it as the opposite and took your advise...unsubscribed...if that will do anything. Give Waltero my 28%. Those who buy anything with a coupon at less than 30% are wasting their money.
I figured you wouldn't reveal how customers attain the percentage you give them. Besides making games, right up there about equal with that should be sales and customer service. Let me recommend to you that one of you (at the least) should be responsible for this and have this as their main job...or hire an experienced sales/business person partly/mostly at commission. You could make the greatest games ever developed, and maybe word of mouth will sell some of them, but if you don't have a professional sales program you will miss out on a lot of profit.
As for me being rude and aggressive: Be happy that I was and decided to take time out of my life to respond at all. As a true business person knows: The worst thing is to have a dissatisfied customer just walk away silently never to come back again. You can choose to not take my advise (as I suspect) but at least you have some negative feed back to work with if you are smart enough to consider it.
Hell, I thought the whole thing was a good idea? That they thought about the customer. 25% or 28%, 30% its another offer outside the sales they already have.Jagdtiger14, you think it should be 50% or something similar and I' see as a nice surprise. To me its an extra offer as they envisioned it.
RE: Anniversary Coupons
Posted: Thu Jan 28, 2016 4:05 am
by zakblood
[:(]
RE: Anniversary Coupons
Posted: Thu Jan 28, 2016 2:40 pm
by waltero
Thank you Jagdtiger14[;)]
RE: Anniversary Coupons
Posted: Thu Jan 28, 2016 8:16 pm
by Terl
I for one was very pleased to get an email out of the blue offering me an anniversary coupon. I liked it very much and promptly purchased the Warhammer Armageddon title. I have been a long time customer of Matrix/Slitherine and always will. The little thank you was a great surprise and made me quite happy. Thanks Matrix/Slitherine. Thanks Iain and Erik and the rest of the staff.