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RE: I cannot start the game, please help
Posted: Mon Jul 11, 2016 12:31 pm
by shahin1058
hi sir
i dont know why i dont have the earth back ground and ..so can u help me more please thnx
RE: I cannot start the game, please help
Posted: Mon Jul 11, 2016 3:45 pm
by wqc12345
what version of windows are you running? and is it a foreign character version of windows of XP?, if you're using XP? Also, what kind of computer are you running this on? A Laptop? or a Desktop?
RE: I cannot start the game, please help
Posted: Mon Jul 11, 2016 4:36 pm
by shahin1058
hi its beast pc i run alots of heavy game vry easy//win7 64 bit
RE: I cannot start the game, please help
Posted: Mon Jul 11, 2016 4:42 pm
by wqc12345
ok, what error are you getting exactly? can you take a picture of it? and are you running the game from Steam? or via desktop shortcut?
RE: I cannot start the game, please help
Posted: Mon Jul 11, 2016 5:20 pm
by shahin1058
hi
cheq it our also u can cheq the others images on top
RE: I cannot start the game, please help
Posted: Mon Jul 11, 2016 7:26 pm
by wqc12345
Thanks.. can you tell me what video card you are using? and if the the video card has a control panel? like Nvida? or AMD? Also, do you have directx installed on the machine? Here is the link to download it:
https://www.microsoft.com/en-us/downloa ... 35&nowin10. Make sure this installs correctly.
One thing you can do is the following:
1) Go to this directory C:\Program Files (x86)\Steam\steamapps\common\Command Modern Air Naval Operations\_CommonRedist
2) Make sure you install each of the items in this directory DOTNET, DirectX and C++ Redist.
3) Restart your machine
4) Try again to start the game
Also, if you have a weird video card, it may need updated drivers.. not sure? But maybe you can answer above.
RE: I cannot start the game, please help
Posted: Mon Jul 11, 2016 8:16 pm
by shahin1058
hi dude
my graphic 970 g1 gaming oc.nvidia and updated
RE: I cannot start the game, please help
Posted: Mon Jul 11, 2016 8:55 pm
by thewood1
I think this is a version/update issue. Good luck anyone trying to explain it to him though.
RE: I cannot start the game, please help
Posted: Mon Jul 11, 2016 9:49 pm
by wqc12345
Ok. Did you do the things I suggested? Did that work?
RE: I cannot start the game, please help
Posted: Tue Jul 12, 2016 3:30 am
by shahin1058
dear sir
i bought both inferno and naval command woty i bought both.thnx for ur help
RE: I cannot start the game, please help
Posted: Tue Jul 12, 2016 3:37 am
by shahin1058
i iam playing alots of game at highest graphic quality and i think this game is very easy to run.
i dont get this error.
RE: I cannot start the game, please help
Posted: Tue Jul 12, 2016 11:41 am
by pjb1
I had this same thing happen on my laptop it was because the updates were screwed up. You have to do 1.09 then 1.10 followed by 1.11.
RE: I cannot start the game, please help
Posted: Tue Jul 12, 2016 1:20 pm
by thewood1
He is on steam and will probably need more detailed instructions.
RE: I cannot start the game, please help
Posted: Tue Jul 12, 2016 2:30 pm
by ColonelMolerat
Steam should handle all the updating itself.
Could any files have been left when you uninstalled it (before you installed it again)?
When you uninstall it (using Steam), are there any files left in F:\Steam\steamapps\common\Command Modern Air Naval Operations ?
If there are, delete them, so there's nothing at all left, and then re-download.
Also, on this user's computer, Steam is right on the F: drive. Normally it is in the 'Program Files' folder on the drive. It not being in 'Program Files' couldn't affect CMANO 'looking' for files, could it?
RE: I cannot start the game, please help
Posted: Tue Jul 12, 2016 3:52 pm
by wqc12345
My suggestion would be to do what Molerat indicates.. Go to Steam, and delete the local content for the game and reinstall. can you do this?
RE: I cannot start the game, please help
Posted: Tue Jul 12, 2016 3:55 pm
by thewood1
The drive should have no effect...should. My steam folder is on my E: drive.
RE: I cannot start the game, please help
Posted: Tue Jul 12, 2016 5:42 pm
by shahin1058
dear sir
thnx but how can i find earlier version of the game..yup i reinstall the game 2 times and nothing happen after install again i see that error..so how can i find that verison 1.09?
RE: I cannot start the game, please help
Posted: Tue Jul 12, 2016 5:48 pm
by thewood1
Have you downloaded any sceanrios from the workshop or this forum?
RE: I cannot start the game, please help
Posted: Tue Jul 12, 2016 7:15 pm
by wqc12345
Shahin, I suggest you write Steam support and figure out what's going on.. We have tried everything and I have no idea what to do without looking at your machine directly. sadly, we can't do this.. but it might be a steam problem? I'm not sure.. but I suggest you write them for support.
RE: I cannot start the game, please help
Posted: Tue Jul 12, 2016 7:23 pm
by thewood1
I think there are a number of things to look at before fighting through Steam. Post in this forum's tech forum and someone from Matrix can look at it. You can see that the devs have started down that path but the guy didn't really cooperate. Moving to tech is the best option.