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RE: Windows 10
Posted: Wed Jul 12, 2017 6:42 am
by VPaulus
Please try this:
1. Uninstall the game.
2. Create a new Local User Account in Windows 10.
Check the guide presented on the link below for on how to do it:
http://www.howtogeek.com/226540/how-to- ... indows-10/
3. Change the new Local User type to Administrator.
Check the guide presented on the link below for on how to do it:
http://www.windowscentral.com/how-chang ... windows-10
4. Reboot Windows.
5. Login in the new Administrator account.
6. Install the game
RE: Windows 10
Posted: Wed Jul 12, 2017 7:56 pm
by bott.2
Tried this and it still does not open...arrrgg!!??[:@] Thanks for your ideas....
RE: Windows 10
Posted: Wed Jul 12, 2017 8:14 pm
by VPaulus
I think this will be the final one...
Try to disable all background programs in case these are interfering with the normal running of the game.
You can do this by running msconfig and disabling all non-windows start-up programs and services.
Then once you have disabled all non-Microsoft services, please run the game and see if the issue persists.
If it does not, please then reopen msconfig and reenable those services, one by one, until you find the program causing the problem.
A tutorial on how to do this can be found below:
https://us.battle.net/support/en/articl ... plications
RE: Windows 10
Posted: Wed Jul 12, 2017 9:02 pm
by bc1328
None of this worked on mine either.
Brad
RE: Windows 10
Posted: Wed Jul 12, 2017 9:06 pm
by bc1328
BTW the tutorial for shutting down bg applications isn't posted anymore.
RE: Windows 10
Posted: Wed Jul 12, 2017 9:19 pm
by VPaulus
ORIGINAL: bradclark
BTW the tutorial for shutting down bg applications isn't posted anymore.
Ooops. Now it's on:
https://eu.battle.net/support/en/article/23848
RE: Windows 10
Posted: Thu Jul 13, 2017 9:46 am
by bott.2
Unfortunately, this did not work either..........
ORIGINAL: VPaulus
I think this will be the final one...
Try to disable all background programs in case these are interfering with the normal running of the game.
You can do this by running msconfig and disabling all non-windows start-up programs and services.
Then once you have disabled all non-Microsoft services, please run the game and see if the issue persists.
If it does not, please then reopen msconfig and reenable those services, one by one, until you find the program causing the problem.
A tutorial on how to do this can be found below:
https://us.battle.net/support/en/articl ... plications
RE: Windows 10
Posted: Fri Jul 14, 2017 11:51 am
by VPaulus
So what happens when you receive the message Loading Main Program?
Does it exit to the desktop?
RE: Windows 10
Posted: Fri Jul 14, 2017 12:39 pm
by zakblood
guide updated to latest windows 10 version the creators update, 2 installs, an upgrade to the creators update and a clean install, both worked as shown
tm.asp?m=4072422&mpage=1&key=�
a update from a previous version of windows shown, but can do the other if needed, only takes a few hours to setup and run
RE: Windows 10
Posted: Fri Jul 14, 2017 3:18 pm
by bott.2
Once I choose a scenario, I click on play and nothing happens. It does not exit to the desk top or display an error message. Thanks.
ORIGINAL: VPaulus
So what happens when you receive the message Loading Main Program?
Does it exit to the desktop?
RE: Windows 10
Posted: Fri Jul 14, 2017 6:34 pm
by VPaulus
So you don't even see what terminator shows in the screenshot posted a few posts above?
RE: Windows 10
Posted: Sat Jul 15, 2017 6:32 pm
by bott.2
I see what Terminator sees and then it reverts back to the the main game menu. Thanks
ORIGINAL: VPaulus
So you don't even see what terminator shows in the screenshot posted a few posts above?
RE: Windows 10
Posted: Sat Jul 15, 2017 11:14 pm
by bc1328
ORIGINAL: Bott
I see what Terminator sees and then it reverts back to the the main game menu. Thanks
ORIGINAL: VPaulus
So you don't even see what terminator shows in the screenshot posted a few posts above?
Same here.
RE: Windows 10
Posted: Sun Jul 16, 2017 6:01 pm
by VPaulus
Please check the following:
Control Panel>Programs and Features>Turn Windows features on or off
Under "Legacy Components" ensure that "Direct Play" is turned on.
RE: Windows 10
Posted: Sun Jul 16, 2017 6:39 pm
by hazxan
ORIGINAL: VPaulus
Please check the following:
Control Panel>Programs and Features>Turn Windows features on or off
Under "Legacy Components" ensure that "Direct Play" is turned on.
Just to say - this solved the problem for me!
RE: Windows 10
Posted: Sun Jul 16, 2017 9:25 pm
by bc1328
ORIGINAL: VPaulus
Please check the following:
Control Panel>Programs and Features>Turn Windows features on or off
Under "Legacy Components" ensure that "Direct Play" is turned on.
You are my hero VPaulus. Thanks for your help.
RE: Windows 10
Posted: Mon Jul 17, 2017 9:16 am
by VPaulus
The merit goes to kennon123 who opened a helpdesk ticket reporting the issue and then let us know how he have fixed it.
RE: Windows 10
Posted: Mon Jul 17, 2017 9:33 am
by zakblood
Code: Select all
https://www.howtogeek.com/250228/what-windows-10s-optional-features-do-and-how-to-turn-them-on-or-off/
RE: Windows 10
Posted: Mon Jul 17, 2017 5:01 pm
by bott.2
It works!! Thanks kennon123 and to everyone who tried to help!!
ORIGINAL: VPaulus
The merit goes to kennon123 who opened a helpdesk ticket reporting the issue and then let us know how he have fixed it.
RE: Windows 10
Posted: Sun Aug 20, 2017 3:00 pm
by hudson464s
Works, thanks so much! That did the trick.