Matrix Games Forums

no,.

for me the issue is more than likely you anti virus program messing about and stopping a given file etc and or,

your account needs to have admin permissions to install and run, as shown in the guide.

as i've noticed AVG on your pc, it has to be the worst game un friendly piece of free rubbish that's been invented for issues on pc game installing, so check the AV logs and see if it did in fact mess around, and then try again, but this time, add the game file or folder to the safe / white list of the AV

google "AVG and installing games" without the brackets and see how many hits it gets

Zakblood, King of Wargamers, thanks for your support but only 50% of victory.[:(]
My question is : Do you like French and Italian player?[:D]

I can not download the file by clicking on "Check for Update". [&:]

Error:
Unable to download file.
An error occurred while trying to run an FTP file.

There definitely is a glitch on patch 1.0.81. On my WinXP PC after downloading, and installing the patch the game won't start, but instead gives me an unintelligible error message.
On my Win10 PC first it says I can't download where I want but in some other folder. Once downloaded it says I need administrator rights to unpack it. Once I've convinced the damn thing that I do have administrator rights and try to install it I received a warning that it was impossible to install. Anyway I forced the issue and finally installed 1.0.81, but it was an exasperating hassle completely unlike the previous TotH upgrades.

I regret to report that nothing has changed.

I uninstalled TOTH, then I created an exception for its folder following the procedure explained in the link provided by Zakblood (thanks!) and, finally, I de-activated AVG.

I installed v1006 (running the exe as an Admin) with no issues: it runs perfectly.
Then I installed v1081 (always running the exe as an Admin) and I am back to square one: the game won't launch.

I think I will take a short break. I will try again in a few days with a fresh mind.

UP844,

I have the same issue. It won't start and simply returns to the main menu. I have tried Zackblood's recommended install with no success.

My desktop, which doesn't work:

AMD Athlon X2-250 3ghz
4mb Ram
Windows 10, 64bit
Radeon 7700 2gb gram
Realtek sound
AVG Internet Security 2017(up to date)


Michael

The only coincidence is this little alien secret service gift.[:'(]
But a coincidence is not the other part of the story?[:D]

Yo también tengo problemas con el update 1.0.81

I also have problems with the update 1.0.81

Me too, game does not start.

Angiel it should work. Try turning off Anti Virus and/or Firewall while downloading. Otherwise download the Update file from this Forum and install manually.

I have installed the Update both through the automatic update from the start up screen and manually with the Update file and have had no problems starting the game. I've also tried both on Windows 10 and Windows 7. I think there is something on your computers causing the problem. Try reinstalling the game and then Update using Zakbloods excellent guide.

have today done some more installs

2 pc's which have never had the game on, and yesterday two pc which had, not been able to replicate any errors mentioned by others as yet, so either something is stopping it on there pc's or something is missing.

as windows 10, and yes i know some of the issues aren't on windows 10 pc either, but as i was saying, as windows 10 doesn't have default items other version have, you have to manually add them,

now sometimes on a installed from a difference version of windows, some files don't get taken across, it's something iv'e not done, as tbh i like a clean pc, so tend to only update from a previous version of windows to now just keep a free key to windows 10 alive, as that has now finished, so new pc owners will have to buy a windows 10 key etc, this will or should be less of an issue, but if you do a upgrade, sometimes games for one reason or another, just don't work, so a uninstall and reinstall is needed.

either pre requisites have been replaced or slightly altered by the upgrade etc, so a reinstall fixes this issue.

now for windows 7 and 8.1

some updates have also been known to alter a given part of the operating system which a game needs as per pre requisites above, so a uninstall and re install fixes it, if you do it correctly that is and do say yes to everything.

so why are some still having issues?

faulty or damaged O/S, poor anti virus and or security firewall products etc, or a none admin account




as each game needs a given file as a pre requisite, no games if needed will work without it.

so as shown, i tend to have more than a few loaded, on a 64bit o/s, and using a 32bit program or game both the 32bit and 64 bit need also to be loaded, if included with the game, and the order is, if they are included, 32bit always first, even on a reinstall,...

as turning off your AV isn't recommend, turning off even doesn't stop it from blocking files for some scanners even, only safe mode or uninstalling the program does that, or adding the file exe to the safe or white list, then once installed, the game exe and folder for some really poor scanners, as they can or could and do scan files when in use and either slow the game down or stop it etc

AVG safe or white list guide

bitdefender safe or white list guide

Avast safe or white list guide

Mcafee safe or white list guide

and while there are plenty of others, by now hopefully you get the point, if something doesn't work, first you need to find out what has stopped it, either windows logs or look at your security suite and or firewall program etc, as any of them can and most of the time blocks it,...

most good AV / scanners and suites now days have what's called game mode, which once turned on lets you install games and sets up permissions etc that once running, the scanner isn't etc, well it is still protecting the pc, but less likely to scan all the time in the background, but the poorer versions still tend to give and get false / positives etc and block and quarantine files which shouldn't be done either[:(]

Next

does and don'ts

don't download files to the desktop, as some can't unpack from the desktop, as that need admin permissions to make and use a temp file to move elsewhere while unpacking and getting ready to install.

most errors downloading are either poor internet, or something interfering with the download, AV or net program wont resume from a pause or break in communications etc etc.

if downloading from a game using the auto update tool doesn't work or keeps stopping, use the site FTP program and get your self a free FTP client, which resume large downloads much better than any auto game one or browser can, as that's what a FTP program is made solely for,...

using a game uninstaller program is fine, but you still need to manually check once it's done, a game folder is empty and has been removed, as any temp files or extra files left behind could alter the newer install, while it should be a 100% copy, it's never that simple when games get updated at different times so any level of older data which may get removed in later updates etc.

next is shortcuts, always remove older ones, and if a desktop shortcut doesn't start the game and or gives an error, go into the folder and manually run the main game ext as run as admin to download check it's not a old or faulty shortcut, which also does happen.

Game re-installed with the same result - the game will not start. [&:]

ORIGINAL: Paullus

Angiel it should work. Try turning off Anti Virus and/or Firewall while downloading. Otherwise download the Update file from this Forum and install manually.

thanks

I downloaded the update from the forum. Now it all works.

Used the automatic updater without proble, game updated ok and all seems fine (only issue is the double 28 scenario, reported elsewhere)

Windows 7 64 bit here, using only Microsoft security essentials.


Thank you

I resign. Uninstalled, re-installed (several times now), downloaded and installed patch from the forum, used auto-installer, without success. Game will not start.

I've tried everything and it does not work.
I am an advanced user in the installation of games.
You have to debug the patch?

Lo he intentado todo y no funciona.
Soy usuario avanzado en instalacion de juegos.
Hay que depurar el parche?

Sorry for my bad English

Though I am unable to get it to work on my desktop, it works on my laptop:

My desktop, which doesn't work:

AMD Athlon X2-250 3ghz
4mb Ram
Windows 10, 64bit
Radeon 7700 2gb gram
Realtek sound
AVG Internet Security 2017(up to date)

My laptop which does work:

Toshiba (Intel-I3, 2.5ghz)
4mb Ram
Windows 10, 64bit
Intel HD-4000 gfx
Realtek sound
AVG Internet Security (up to date)


Michael