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RE: Game fails on load

Posted: Thu Mar 25, 2021 7:18 pm
by Helpless
Thanks for the dump.

It looks like it is caused by the speech recognition service which is dispatching messages to the window during it's creation. I was able to replicate it on my pc.

Can you try to disable speech recognition in control panel, if it is on of cause?


RE: Game fails on load

Posted: Thu Mar 25, 2021 7:49 pm
by Helpless
Attached an exe which might fix startup issue.

Please give it a try, just keep in mind this is a version which is still under the test.

RE: Game fails on load

Posted: Fri Mar 26, 2021 3:40 am
by kosigan86
I was getting crashes whenever I attempted to load a scenario. Disabling "Run as Administrator" and all the DPI settings, plus adding the linked BETA .exe fixed the issue entirely. Just FYI.

RE: Game fails on load

Posted: Fri Mar 26, 2021 4:07 am
by Steelers708
I too was having the same issue of a white box and then nothing, having tried all your other suggestions a clean install and your Beta exe seems to have solved the problem thank you.

RE: Game fails on load

Posted: Fri Mar 26, 2021 5:41 am
by hansatuofd
So I disable the speech recognition and the game started. Do you want me to load the beta as well? ... or only if I want to reenable speech recognition?

RE: Game fails on load

Posted: Fri Mar 26, 2021 7:56 am
by Helpless
So I disable the speech recognition and the game started. Do you want me to load the beta as well? ... or only if I want to reenable speech recognition?

If you could try it with speech recognition on, it would give us another prove. Anyway, thanks for the logs and confirmation.

RE: Game fails on load

Posted: Fri Mar 26, 2021 11:00 am
by hansatuofd
Copied new .exe to replace original .exe. turned on speech recognition to run at startup. Restarted computer. Started game and it runs OK with speech recognition enabled.

Thanks!

RE: Game fails on load

Posted: Fri Mar 26, 2021 11:21 am
by Erik Rutins
Great news, thank you for confirming that.

RE: Game fails on load

Posted: Sat Mar 27, 2021 10:31 pm
by dethbass
I had the exact same issue as the original poster.

For me closing Cortana fixed the issue

/S

RE: Game fails on load

Posted: Mon Mar 29, 2021 2:08 pm
by Erik Rutins
Please give this new 4k/DPI Hotfix a try:

https://www.matrixgames.com/forums/tm.asp?m=4991284