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RE: Server down?
Posted: Sun May 16, 2021 10:18 am
by Q-Ball
The server is still having issues.....seems like it's faster to get in this morning, but it still just failed a save creating the same screen shown above.
This is still a problem.
RE: Server down?
Posted: Sun May 16, 2021 1:28 pm
by Bertram
Got four quick logins in a row - it is either solved, or everybody stopped trying, and it is real quite at the server now...
No if my opponents could do their turns....
.
RE: Server down?
Posted: Sun May 16, 2021 3:51 pm
by rseiler254
I got the same screen when saving my air phase. Couldn't do anything after that and the save was not uploaded. Tried changing settings with my antivirus software just in case it was causing the problem and still had issues.
RE: Server down?
Posted: Mon May 17, 2021 11:47 am
by xhoel
Last turn worked fine for me, no glitches. Tried to open the turn now, failed twice to log in, once failed to download game and send me to the main menu. On fourth try it loaded up the game. I tried to save, and it gave me the buggy screen again. I made no moves, just took screenshots and saved so nothing is lost but this is annoying.
RE: Server down?
Posted: Mon May 17, 2021 12:09 pm
by Q-Ball
ORIGINAL: xhoel
Last turn worked fine for me, no glitches. Tried to open the turn now, failed twice to log in, once failed to download game and send me to the main menu. On fourth try it loaded up the game. I tried to save, and it gave me the buggy screen again. I made no moves, just took screenshots and saved so nothing is lost but this is annoying.
Yes, it still "sometimes" works, which is only going to lead to lost moves. I am waiting until we get the clear from Matrix/Slitherine
RE: Server down?
Posted: Mon May 17, 2021 2:23 pm
by squatter
Currently it seems you’re gambling around 50/50 as to whether a save is accepted, which obviously when a turn can take 2 or 3 hours, is an unacceptable risk
RE: Server down?
Posted: Mon May 17, 2021 5:33 pm
by Seminole
Tried to log in today after not being able to save a turn last night.
RE: Server down?
Posted: Wed May 19, 2021 10:54 am
by Erik Rutins
Apologies all, this came down to an issue with our internet provider. After a lot of troubleshooting and a server move, it should now be completely resolved.
RE: Server down?
Posted: Sat May 22, 2021 3:26 pm
by Bertram
Mostly, I think. All my turns went down smoothly, handing off to my opponent has gone without flaw. But occasionally (about one in three times I guess) when logging in to the multiplayer option I still got kicked out of game and launcher. It is no big deal - nothing is lost, and I just restart. But it is not as it should be (I think), and a sign of something not quite right.