Page 2 of 2

RE: Game freezes

Posted: Wed Dec 01, 2021 3:24 pm
by derwho
Hi.

I have this same issue. My game freezez every time I try to end a scenario. The music still keeps running on the background but the game freezes totally and strangely enough I'm unabel to kill it with taskmanage (1st time I've run into this in a Win10 app).

- My GPU is NVIDIA Geforce GTX 970M running Geforce Game Ready Drive 497.09 (released today, just tried updating this)
- I've tried to run CMO with the GTX and my Intel (setting them manually)
- No overlays whatsoever
- Read what NimrodX said in his Steam post (nice work NimrodX) and did everything there
- Latest CMO
- All Windows patches etc
- Nothing strange running on the background (even tried killing *everything* not absolutely necessary)

Attached are the game logfies zipped.

RE: Game freezes

Posted: Wed Dec 01, 2021 3:28 pm
by derwho
And my dxdiag

RE: Game freezes

Posted: Wed Dec 08, 2021 1:33 pm
by derwho
Is there something I can do to troubleshoot this more or do I just kindly ask for my money back?

RE: Game freezes

Posted: Wed Dec 08, 2021 4:56 pm
by Dimitris
My only potential guess is the 120% system-DPI setting. Is there a way to set this temporarily to 100% and give it a try?

If that doesn't work I'm out of ideas :(

RE: Game freezes

Posted: Thu Dec 09, 2021 10:19 am
by JosephM
Hello derwho,

Please can you contact Support where we can assist with this. You can contact us at support[a]slitherine.co.uk or support[a]matrixgames.com

RE: Game freezes

Posted: Tue Dec 21, 2021 6:15 am
by jannas34
ORIGINAL: slimatwar

No matter which scenario I play, the game freezes after some time of playing and also the whole system behaves strangely so I need to reboot my PC.[&:][:@]
this game is a turd, matrix got ur money already so is not interested in fixing it