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RE: Game stuck on Quality Assurance 1 step

Posted: Fri Nov 19, 2021 6:37 pm
by Vic
Which patch, look in bottom of main menu on game launch...? And is it still fixed with patch subversion E?

https://www.matrixgames.com/forums/tm.asp?m=5102997

Thanks a bunch for helping testing this.

RE: Game stuck on Quality Assurance 1 step

Posted: Fri Nov 19, 2021 7:33 pm
by MrClock
Subversion D solved my problems.
Subversion E I haven't tried yet.

(Intel processor)

RE: Game stuck on Quality Assurance 1 step

Posted: Sat Nov 20, 2021 1:22 am
by sfbaytf
I got a CDT in the Westwall scenario. Restarted the scenario from autosave fixed it. Playing the American side

Playing the Arracort scenario and got the quality assurance message. Restarted from autosave 2 and same thing. Deleted the autosave 2 file and restarted the autosave 1 and second turn ran. Playing Germans in this one.

Using AMD Ryzen 5800X 8 core CPU. 32 gigs memory.


RE: Game stuck on Quality Assurance 1 step

Posted: Sat Nov 20, 2021 11:12 am
by Vic
ORIGINAL: MrClock

Subversion D solved my problems.
Subversion E I haven't tried yet.

(Intel processor)

Please try subversion E or F as well... Would be very helpful for the next official patch.


RE: Game stuck on Quality Assurance 1 step

Posted: Sat Nov 20, 2021 11:14 am
by Vic
ORIGINAL: sfbaytf

I got a CDT in the Westwall scenario. Restarted the scenario from autosave fixed it. Playing the American side

Playing the Arracort scenario and got the quality assurance message. Restarted from autosave 2 and same thing. Deleted the autosave 2 file and restarted the autosave 1 and second turn ran. Playing Germans in this one.

Using AMD Ryzen 5800X 8 core CPU. 32 gigs memory.

Please try the latest open beta to see if arracourt scenario runs without that issue for you.

Please report the CTD as follows: https://www.matrixgames.com/forums/tm.a ... =&#5103996
Very interested in debugging that one.

Best,
Vic

RE: Game stuck on Quality Assurance 1 step

Posted: Sat Nov 20, 2021 11:23 am
by Vic
Posted subversion F to tackle this problem over here: https://www.matrixgames.com/forums/tm.asp?m=5102997

In case the AI hangs again with subversion F please press the 'y' key which will give a popup with information on the AI thread. This will help me better understand whats happening on your systems.


RE: Game stuck on Quality Assurance 1 step

Posted: Sat Nov 20, 2021 2:13 pm
by sfbaytf
ORIGINAL: Vic
ORIGINAL: sfbaytf

I got a CDT in the Westwall scenario. Restarted the scenario from autosave fixed it. Playing the American side

Playing the Arracort scenario and got the quality assurance message. Restarted from autosave 2 and same thing. Deleted the autosave 2 file and restarted the autosave 1 and second turn ran. Playing Germans in this one.

Using AMD Ryzen 5800X 8 core CPU. 32 gigs memory.

Please try the latest open beta to see if arracourt scenario runs without that issue for you.

Please report the CTD as follows: https://www.matrixgames.com/forums/tm.a ... ey=�
Very interested in debugging that one.

Best,
Vic

Beta patch F installed and Arracourt now runs fine after 6 turns. Only issue now is when I startup the opening screen won't stop when I press esc or any key. Ran as admin and normal user.

No big deal I just have to wait until opening screen finishes and game starts at opening menu.

Additional info-I tried another Arracourt and the game froze during the allied turn replay. hit F4 and game quit to desktop. Restarted game from last save and ran fine. I was multi-tasking during this game so I'm assuming the multi-tasking may have something to do with game freeze?

Avoid multi-tasking when running game? How many CPU cores does this use?

RE: Game stuck on Quality Assurance 1 step

Posted: Sat Nov 20, 2021 3:47 pm
by Vic
Hi,

Just had some positive results with beta patch G (see open beta thread). It should also fix your issue with the intro screen.

Game uses max 2 CPU cores.

Best wishes,
Vic