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Re: This game crashes alot
Posted: Fri Mar 11, 2022 10:28 pm
by Erik Rutins
I just finished discussing this with Elliot and Phil (our Technical Director). This is a fairly low level crash and they have some ideas on what may be going on, but frankly it will take a few days to figure out and see if those ideas lead to results.
In the meantime, I wanted to ask you one more question:
Is this only happening when you continue play from the previous saves or even when you do a clean start and start a new game?
Re: This game crashes alot
Posted: Fri Mar 11, 2022 11:00 pm
by Elhazad
Hello, im also crashing sometimes when i zoom in from galaxy view, it produces no logs and this is what windows event says:
Faulting application name: DistantWorlds2.exe, version: 1.0.1.6, time stamp: 0xeaea7119
Faulting module name: nvwgf2umx.dll, version: 30.0.15.1179, time stamp: 0x620471aa
Exception code: 0xc0000005
Fault offset: 0x00000000000cc88e
Faulting process id: 0xfbc
Faulting application start time: 0x01d83586303dcf69
Faulting application path: B:\SteamLibrary NVME\steamapps\common\Distant Worlds 2\DistantWorlds2.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_3b12ac0f95b18b9d\nvwgf2umx.dll
Report Id: a8792093-0182-47a8-9268-50969ef5c18d
Faulting package full name:
Faulting package-relative application ID:
I have been trying to keep that save going. I will try a new game and see if it happens and if the event viewer error is the same.
Edit.
I started a new game and didn't crash, the game froze for about 20 seconds when i zoomed into an enemy empire capital but i left it untouched while not responding and it finally loaded all the ships and unfroze.
Re: This game crashes alot
Posted: Sat Mar 12, 2022 3:29 pm
by imperialWorldX
Okay, so it turns out its not my system and just a few bugs, i am relieved, As per your question, Yes if i restart a save it happens frequently, but i can play a new came for up to 2 hours before it starts again
Re: This game crashes alot
Posted: Sat Mar 12, 2022 3:34 pm
by Erik Rutins
Elhazad wrote: Fri Mar 11, 2022 11:00 pm
Hello, im also crashing sometimes when i zoom in from galaxy view, it produces no logs and this is what windows event says:
Faulting application name: DistantWorlds2.exe, version: 1.0.1.6, time stamp: 0xeaea7119
Faulting module name: nvwgf2umx.dll, version: 30.0.15.1179, time stamp: 0x620471aa
Exception code: 0xc0000005
Fault offset: 0x00000000000cc88e
Faulting process id: 0xfbc
Faulting application start time: 0x01d83586303dcf69
Faulting application path: B:\SteamLibrary NVME\steamapps\common\Distant Worlds 2\DistantWorlds2.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_3b12ac0f95b18b9d\nvwgf2umx.dll
Report Id: a8792093-0182-47a8-9268-50969ef5c18d
Faulting package full name:
Faulting package-relative application ID:
I have been trying to keep that save going. I will try a new game and see if it happens and if the event viewer error is the same.
Edit.
I started a new game and didn't crash, the game froze for about 20 seconds when i zoomed into an enemy empire capital but i left it untouched while not responding and it finally loaded all the ships and unfroze.
Thanks, it helps us to have a new thread for each issue. If possible, could you please start a new thread with this information and also post your DxDiag file there (per the pinned instructions in this forum?
Re: This game crashes alot
Posted: Sat Mar 12, 2022 3:34 pm
by Erik Rutins
imperialWorldX wrote: Sat Mar 12, 2022 3:29 pm
Yes if i restart a save it happens frequently, but i can play a new came for up to 2 hours before it starts again
Thanks, that's valuable to know. We're working as fast as we can to resolve these issues.
Re: This game crashes alot
Posted: Sun Mar 13, 2022 8:03 am
by erkin31
Elhazad wrote: Fri Mar 11, 2022 11:00 pm
Hello, im also crashing sometimes when i zoom in from galaxy view, it produces no logs and this is what windows event says:
Faulting application name: DistantWorlds2.exe, version: 1.0.1.6, time stamp: 0xeaea7119
Faulting module name: nvwgf2umx.dll, version: 30.0.15.1179, time stamp: 0x620471aa
Exception code: 0xc0000005
Fault offset: 0x00000000000cc88e
Faulting process id: 0xfbc
Faulting application start time: 0x01d83586303dcf69
Faulting application path: B:\SteamLibrary NVME\steamapps\common\Distant Worlds 2\DistantWorlds2.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_3b12ac0f95b18b9d\nvwgf2umx.dll
Report Id: a8792093-0182-47a8-9268-50969ef5c18d
Faulting package full name:
Faulting package-relative application ID:
I have been trying to keep that save going. I will try a new game and see if it happens and if the event viewer error is the same.
Edit.
I started a new game and didn't crash, the game froze for about 20 seconds when i zoomed into an enemy empire capital but i left it untouched while not responding and it finally loaded all the ships and unfroze.
I sent a crash report (through google form) yesterday for the same crash. Same error report, same conditions.
It happens to me a lot, when I zoom on a system with a capital colony.
Re: This game crashes alot
Posted: Sun Mar 13, 2022 8:27 pm
by Erik Rutins
Thank you for the report.