Matrix Games Forums

"772" error problem on WinME and Win98 is located. We will have a fix for the few customers (not all WinMe and Win98 systems suffer from this) facing this soon. The download version to be released later this week will not have this problem anymore.

Thank You.[:)]

I just completed the DD and install, which seemed to go smoothly. Unfortunately I am getting the Fatal Error 772 message on the loading screen. I tried turning down sound hardware acceleration, and renaming the sound folder, to no avail.

Windows ME
Atlhon 1.1 ghz
256mb RAM
Geforce2 64mb
SBLive!
DirectX 9.0b

Based on the preceeding messages concerning this problem I was under the impression it would be fixed in the DD version. Any help/fix would be greatly appreciated!

the same problem here

same here: fatal error 772

Guys,

The fix we implemented fixed it on the computer we had here that could duplicate it. We spoke with the installer/serial number vendor and they concurred. When it appeared fixed, we went with the release. Obviously, there are still some instances where the fix was not good enough. This is extremely dissappointing for us, just as it is for you. We're working on a fix now, if we can't find the exact cause we're pretty sure of a "brute force" approach that we can have online later tonight (hopefully) without going back to the installer folks.

Regards,

- Erik

Thanks for the prompt response. I guess I'll play Starshatter for a bit and check back later [:D]

Thank You, its great to know that you trying to work on it. I know you will come threw in a timely manner with a fix.

Just fininshed download on a W98SE and still getting Fatal Error 772, will try to disable sound next.

I have the same problem as the others on this thread. 772 error.

I just emailed support my DXDIAG files. My system passed all tests.
Reenaming the sound directory also did nothing.

I am running WinME
1.0 gig Athalon with 512Mb memory
Nvidia GeForce 3 Ti4200 video
Hercules Fortissimo II soundcard
DX 9.0b

Hopefully your fix, brute force or otherwise, will be able to get me playing for the weekend.
Thx,
Don

Same here: Fatal error 772. Windows Me.

I'm part of the fatal error 772 crowd too. [:(]

We need a crying 'smily icon'.

I had a 772 fatal error too....

I also get the 772 error (DD)

Windows ME
Atlhon 1.2 ghz
512mb RAM
Geforce4 128mb
SBLive!
DirectX 9.0b

Same problem. Running ME
home built 2.6 Asus MB 512 ram
SB live
GEForce FX5950 SE

(before anyone says anything..yes I know I need to update my sound system [:)])

Just want to keep you all in the loop, we are working on this, it's our top priority and we're hoping to fix it today for those that are affected.

Regards,

- Erik

ORIGINAL: Erik Rutins

Just want to keep you all in the loop, we are working on this, it's our top priority and we're hoping to fix it today for those that are affected.

Regards,

- Erik

THX[8D]

[&o]
Thanks for y'all's prompt work, I got it also, soon as screen comes up with Organizing Your Files!. However, my wonderful spousal unit has an XP machine, freshly uncrated, that runs it fine.

My details:
ME (4.90, Build 3000)
Dell XPS 1000
Intel BIOS
Intel Pentium 3 ~1 GHz
256MB RAM
Direct X 9.0

Wife's machine
XP Pro (5.1 Build 2600)
Dell Dimension XPS Gen 2
Phoenix ROM BIOS PLUS Version 1.10 A04
Intel Pentium 4 3.2 GHz
1022 MB RAM
Direct X 9.0b

Fatal error 772 [:(]

Hope you guys will fix it soon

Thanks

Yeah thats something we can all rely on - they will fix this as a priority. Theres not many companies who even bother to in the first place. Paradox does as well but I used to work for a couple of really big name games companies as a tester and their attitude after a game was released was and still is shocking.