Matrix Games Forums

ORIGINAL: Hartford688
Will there be the possibility of a download of the transcript of your next meeting with DR? I'll pay $4.99

Let's just say the last of my patience ran out...

Regards,

- Erik

Hey...I'm cool.

I may some Matrix merchandise (like a free backup) to keep from taking advantage of the free SPWAWGE link I have sitting in my order

You know I have read these forums for months I'm a reader and not really a talker I finnaly joined to find opponents, I get alot from the various opinions, I'm so PO'ed right now that I can't stop typing

Erik:

I say that you bring the DR management team into the room to explain the foulup...then after hearing each person's story, you look them in the eye, point towards the key transgressor (VP of Operations?) and say....

YOU'RE FIRED!

ORIGINAL: ggallagher

Erik:

I say that you bring the DR management team into the room to explain the foulup...then after hearing each person's story, you look them in the eye, point towards the key transgressor (VP of Operations?) and say....

YOU'RE FIRED!

Yea... using that Donald Trump cobra gesture.

I hope "they" read the forums so they know what they did....

Clifford,

ORIGINAL: Clifford
I hope "they" read the forums so they know what they did....

Assuming they didn't go deaf halfway through, they had it explained to them in no uncertain terms. A resolution is in progress.

Regards,

- Erik

Historical anecdote to keep us amused in the meantime:

The origin of the term "fired" as it relates to being terminated in one's job comes from....Former NCR boss John Patterson who was thought by many to be the paradigmatic corporate tyrant.

Patterson once fired an underperforming executive by removing his desk and chair, parking it in front of the company's factory, and having it soaked in kerosene and set alight.

Erik,

You have my sympathy ...

I know this ESD business quite well and I am speechless ... I know that DR's service can be "problematic" but this is a bit too much (the still faulty EU-VAT is just one of the many signs).

The only thing that I can say is: Do yourself and your customers a favor and ask DR to switch you to the element 5 store. These people know how to do this business. Although DR bought them earlier this year and I am afraid that DR will be able to decrease their performance too, their systems are vastly superior to what (original) DR can offer.

Looking forward to BIN!

Chuck

hmmm

so what do i do with the order confirmation i have just received with no serial number ? - am i going to get a new email that contains a serial number?

thanks

scotswahay, the confirmation email you receive should have the S/N. Mine did at any rate. Hope they're good for BiN... [:(]

ORIGINAL: scotswahay
hmmm

so what do i do with the order confirmation i have just received with no serial number ? - am i going to get a new email that contains a serial number?

Are you sure you have no serial number? Please forward me a copy of that e-mail to erikr@matrixgames.com. Thanks.

Regards,

- Erik

Mine did not a have S/N either just order number etc.

Drew

thats strange my email did have a serial number.. want to trade? just kidding !!!

But a serial number to what game.. prbably BIN.. lets hope so.. did not download sp..
ready fo r BIN..


Go BIN

matthew aka freeboy
ggwaw tester

nope, i have no serial number - it just says not available?

If you didn't get a serial number, please send me a copy of the e-mail you received to erikr@matrixgames.com. It would also be helpful to see an example from an early orderer who did get a serial number. Thank you.

Regards,

- Erik

my confirmation email (from europe store) does also show no S/N (serial number: Not Available).

I will forward you the mail, Erik.

Finrod

erikr@matrixgames.com.

email on its way

ORIGINAL: ggallagher

Historical anecdote to keep us amused in the meantime:

Well, a "folk etymology" anyway.. [;)] The term pre-dates Mr Patterson by at least a century, and predictably enough relates to fireams. A cartridge is empty when "fired", as is a desk when it's occupant has been told his services are no longer required.


I can't believe that bloody VAT fault is still there.. [:(]

Erik, I sent you a copy of my order confirmation WITH the S/N. HTH [:)]