Matrix Games Forums

Originally posted by David Heath:
Guys

All the CD are out and done. The ONLY EXCEPTION to this is if you order the game once the Game status said Back Ordered. The processing does not mean it did not ship it. We have not updated all the accounts from the old system. If you have order from the new system it means that it has not yet shipped. We should have a new batch of CD's from our new CD maker in a week to ten days.

It seems some are recieving email notice that thier CD has shipped..does this mean if you havnt recieved an email, your game hasnt shipped?

Originally posted by Paul Vebber:
The international shipping should not take more than a day or two longer...

Thanks you on your as always fast ansewer Paul!

I never received an email notice, Alby and I got mine on the 22nd. Sorry, guess there isn't any pattern to it,

Got mine today. The UPS guy rowed up to my front porch in his pirogue and threw it on the porch, and then I sent the dog out to fetch it before the gators could get it. Fired up my human-powered generator and then turned on the computer. I have to pedal really fast to keep the computer from crashing.

Loaded fine, w/the exception of that little vidxxxsmk thing discussed earlier that apparently doesn't really matter and is corrected in 5.2, so this forum says. Click ignore if you get that error. Updated to 5.3 and it appeared to be working fine in just limited play.

I did not pre-order, but ordered about a week after pre-orders ended. (Okay, I'm stupid sometimes.)

My last e-mail said it was processing on the 22nd! Well today (26th) I GOT IT!!!! OOUUUURAAAAH!!!hey I've got to go
so I can take a look at it. Thanks TEAM MATRIX!!
Semper Fi
Randy

PS Will the new Mega Campaigns have the 5.2/5.3 upgrades on the disks?

Once again...How do I check my order? UPS.com?

As of the 23rd, my order was still processing. When I checked today, my order was listed as completed. I'm now paying a neighbor kid to stand sentry on the mailbox. (Just kidding!)

BTW...I pre-ordered in the middle of April.

I pre ordered and paid the MC in march, still in process on june 23, 2001 but i do not care, i am in a long campaign now in the desert against brits, so it is a "virtual" desert fox MC
bye

My status switched over to 'completed' on 6/25...hoping to see it today. I pre-ordered in March but the changeover to the 'new' store bumped my order date to 6/13.

My guess is that they are processing in reverse order, i.e., first paid, last sent. You may still want to send that SEAL team.

I believe that I got mine after about seven days after it was completed. When I drove by the front of my house, I checked my mailbox and observed as best I could, the doorstep. Not finding the MC I went into the house from the back and first thing checked the status of my delivery with UPS. Suddenly I saw yesterday's date and it said "delivered". I then thought that UPS usually conceals small packages real well, such that they aren't viewable from the street, opened the door and there it was under my welcome mat pushed to the side.

Guys
All the CD are out and done. The ONLY EXCEPTION to this is if you order the game once the Game status said Back Ordered. The processing does not mean it did not ship it. We have not updated all the accounts from the old system. If you have order from the new system it means that it has not yet shipped. We should have a new batch of CD's from our new CD maker in a week to ten days.

Sorry David, but does that mean that an order with status "backordered" (such as mine)has not yet been shipped?

Kerg: Try here - http://www.ups.com/using/custserv/contact.html

Notice the options at the bottom of the page too.

[ June 27, 2001: Message edited by: Charles_22 ]

Well Mine still says processing, but its in my hands!!!! WOOOOHOO Thanks matrix!!
so to all, Just ignore the "processing" I guess?

Originally posted by Alby:
Well Mine still says processing, but its in my hands!!!! WOOOOHOO Thanks matrix!!
so to all, Just ignore the "processing" I guess?

I haven't even checked the order status. I was always confident of eventual arrival. Recieved all items last week.
All seems well. Now I want a bright red T-shirt with a PzKwV on it. Maybe sometime
in the future....

Originally posted by Charles_22:
Kerg: Try here - http://www.ups.com/using/custserv/contact.html

Notice the options at the bottom of the page too.

[ June 27, 2001: Message edited by: Charles_22 ]

Thanks Charles!
Now if Paul could just tell me my number so I can track it....

still waiting!!..was 'shipped' on 6-22!!..maybe in another month or 2?!!..


edit:..GOT IT!!!..now i can say..thanks matrix!..hey Charles!!..nice to see another big d person!!..

[ June 28, 2001: Message edited by: Trolz ]

Trolz: Hey fellow Dallasite! I believe mine was shipped on the 18th if not before. The UPS major outlet is in Mesquite and yet it took so long. I got mine on the 26th, which claimed it would arrive on the 22nd. I didn't use two day delivery BTW, so mine being somewhat delayed isn't too bad.

Kerg: Everything else failing, you might be able to just call their customer service without a number and give the name and/or address of the destination.

I stopped being "Processed" sometime last weekend, not sure exactly when, and moved into "Completed" status. I think it might have been late Friday night, but not certain.

At any rate, USPO delivered the CD this morning (June 28, Michigan, USA) and now I will be installing and playing.

Just wanted you to know, Matrix, that we are alive and well in Gaylord, despite a heat wave of high 80's and - gasp! - humidity of 55%. Getting the new SP is very, very welcome.

Bing