Matrix Games Forums

Hmm, my anniversary was the 23rd of August, and I got an email informing me that I have a rewards coupon, but my account says I don't have any coupons. I suppose I'll try replying to the rewards email?

I got and used mine in April so I think they are still being given out.

I wanted to use mine for a purchase. But the discount doesn't show when ready to pay. I'm within the month date frame 8/27
Will it work if I get two games on same order bill? Anyhow I tried with one game it diddn't show. i guess i will have to sendof a ticket to resolve.

I want to use an anniversary coupon but I get this message:

"The coupon already has been used".

I did not buy anything with it, just checked yesterday the discount applied. Tried to buy today and the coupon is no longer valid.

Did I spend my anniversary coupon by just checking in the cart yesterday the discount? Or did it expire? I think it should expire tomorrow.

ORIGINAL: Rodia

I want to use an anniversary coupon but I get this message:

"The coupon already has been used".

I did not buy anything with it, just checked yesterday the discount applied. Tried to buy today and the coupon is no longer valid.

Did I spend my anniversary coupon by just checking in the cart yesterday the discount? Or did it expire? I think it should expire tomorrow.

mistake i made. Not entering the %off with your info. That will cause that message. be sure to put in the percentage in the code

ORIGINAL: Zap

ORIGINAL: Rodia

I want to use an anniversary coupon but I get this message:

"The coupon already has been used".

I did not buy anything with it, just checked yesterday the discount applied. Tried to buy today and the coupon is no longer valid.

Did I spend my anniversary coupon by just checking in the cart yesterday the discount? Or did it expire? I think it should expire tomorrow.

mistake i made. Not entering the %off with your info. That will cause that message. be sure to put in the percentage in the code

Thanks for fast response, but I'm including the percentage.

My test yesterday was working, only that I did not buy. Today I just get the "The coupon already has been used" message.

You'll have to contact support[at]slitherine.co.uk.

I went to use my 50% anniversary coupon to buy the boxed version of Lock & Load & at the total price page I was being charged $11.63 for shipping & $2.79 tax on shipping from England. I hope this is a mistake
Last year I was only charged $6.71 & no tax & that was for 2 boxed games. I live in the US so why are you still shipping here from England? I hope you can correct these overpriced charges. It is like price gouging. Thanks for your help.

the dragon

ORIGINAL: VPaulus

You'll have to contact support[at]slitherine.co.uk.

Done and SOLVED, thank you.

Just for the record, the coupon was NOT spent by my testing a day before.

Long story short: It was spent on a failed transaction because my bank. @#$% bank! [:@]

AGREE WITH YOU!

I hope I get my coupon today, still not in my box, hope it arrives!

I bought six new games and i want a coupon, six games and one WitW DLC.
Is that not WORTH a little coupon? I ask with a good tone.
Thank you, if you don´t ask you perhaps won´t get anything is my motto.

How it Works

On the Anniversary of the date you register with us you'll get your coupon!

but thanks all the same for supporting the board

Ah yeah, a whole year until then then. Well!
I just asked to see what the answer might be. It´s cool.Thank you

if it was upto me, i'd offer you something for the christmas spirt, [;)]

but it's not i'm sorry to say

ORIGINAL: zakblood

if it was upto me, i'd offer you something for the christmas spirt, [;)]

but it's not i'm sorry to say

Aaaaaw, now really. That was nice of you. But still, i´m not stripped of cash or anything.
Merry Christmas to you Zakblood, wanna hug? No, OK.
Edit: Yes you gave me love so have a hug mate. [:D]
Song: "Jingle bombs, jingle bombs jingle all the way. Oh how fun it is to ride on a one tank open slay"
(Christmas smileys missing, i use the above one instead).

Cheers

Anybody else have a problem with their anniversary code recently? Just got mine today and tried to use it. First time I entered it and hit Apply nothing happened. So I entered it again and hit Apply and the system says it's already been used?! Grrr.... Opened a ticket and now sitting waiting for a response. Santa obviously hates me even though I was a good boy this year.

Edit - Paulo was able to resole the problem. Thanks!

c

smells like spam[X(]

My anniversary was 29 Dec, Today I tried to use my code and it says basically "Coupon Not Found"

I have yet to be able to use one...I still bought the game...

Bootlegger