Matrix Games Forums

Hi.
 
Well I'm sorry you're running into this.. I really don't understand what is going on but I'm sure we'll figure it out.
 
There are a couple of things that would be helpful.
 
1. Can you please post or send me a screen capture of the folder you put the plays into. I'd like to at least check that the file names and sizes are what I would expect.
 
2. In the game folder there is a sub folder called debuglogs. Can you please zip up that whole folder and email it ro me (support@wintervalley.com) or send it to me via PM.
 
3. I may need to send you a special version of the main DLL and the game executable. It will take me a night or so to get that working (I have to setup my machine for the older build). This special build will be a debugging version of the game and it will generate a lot more information in the log files. Would you be willing to give that a try?
 
Again, I'm sorry you're running into this. When it's all said and done, it's probably going to be something pretty simple. Maybe a system setting I've not run into or something along those lines. If there is a bug in the game.. and it's certainly possible.. I'd like to have that cleaned up for V2.2 so others don't run into the same problem.
 
thanks again
David
 

Hi.
 
Lurker, I've PM'ed you a small application utility that I would ask you to run for me and send me back the results.
 
The instructions to use it are in the PM
 
thank you, and I hope I can get this sorted out for you as soon as possible.
 
thanks
David