Matrix Games Forums

hi andrew -

Ok, I'll post once in a while to keep anyone who might be interested updated, that's a good point.

Not sure what you mean by "those settings" fixing lock-ups, if you mean turning on or off aa/af I've already tried that and either way (on, off, application controlled) there is no difference, the game locks up.

 It's confusing as to why that would even matter, since tech support said they were in contact with the developer, and that's who the excerpt above was from (saying that it shouldn't mattter what the aa/af settings were on).

 I read through that linked thread, seems like if what I am experiencing is in fact the heat problem, for whatever reason the beta patch does not fix it for me (but it did for the people posting). 

 I'll do some more testing and try to remember to keep alt/tabbing out of the game to check temps.

 Don't know if I mentioned this (or if it matters), but I purchased close combat cross of iron recently and have no problems at all playing through scenarios.



 

hmmmm...

I wonder what special insights the "Developer" has?


Have you tried installing (and patch) on another PC to see if the problem continues there?

hi andrew -

not sure either about any special insights, just know that's what tech support wrote me. Are you writing "Developer" because you know they aren't in contact with the developer?

Here's the entire text of the response (and I've already tried the suggestions and responded to them)


----------


Hi
The developer has written several suggestions & questions to try to resolve your issue. Please follow the directions & answer any questions in your reply, thanks
I don’t see anything obviously wrong with his configuration. No application based settings should be necessary to play CC WaR on his system (i.e. he shouldn’t have to mess with anti-aliasing or anything like that).  Steps I would suggest:
 1)       Confirm he does indeed have the updated version of CC WaR.  Executable file should be CCE.EXE dated 11/12/2008.  The file version for CCE.EXE (if you check file properties via the Windows Explorer) should be 2008.11.12.1. 
2)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Confirm that his card is overheating.&nbsp; He can use nTune from NVIDA to monitor GPU temp (www.nvidia.com/object/sysutility.html <http://www.nvidia.com/object/sysutility.html> ). He will have to switch out of the game very few minutes to check the temperature, but if it is spiking like the pre-patch temperature problem it will be obvious (GPU temp up 20+ degrees in short order).&nbsp;
3)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Have him try running DxDiag and doing the Direct3D test on the “Display” tab of the DxDiag dialog.&nbsp; The significant test here is the one for Direct3D 9 interfaces.&nbsp;
4)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Verify that he has not installed any mods or modified any of the files from the stock CC WaR install.&nbsp; A modified data or graphics file could trash memory and cause something like this.&nbsp;5)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Have him start the game and just let it sit idle. See if this eventually causes the crash, or if he has to be doing something.&nbsp; If we can narrow down the crash to consistently happening in one place in the game (i.e. while on the Battle Group screen, or while playing a tactical battle) that could help narrow down the cause.&nbsp;

Hopefully this will help us track down what’s causing the problem, though.

Looking forward to resolving your issue!
------------------

&nbsp; Also, were you talking about af and aa when you mentioned 'those settings' being able to fix lock-ups? Figured you were, just want to make sure I'm not missing something.

I don't have another pc to install it on, so I can't try that.

Thanks

Hi

Look at posts 29 onwards in this thread.

tm.asp?m=1948528

Have you set up an profile for CCE.exe in the nvidia control panel?

And set the "Threaded Optimization" to OFF in addition to disabling the AA & AF.

Hi Andrew -

I've already tried setting "threaded optimization" to OFF and disabling the AA and AF.&nbsp; It's on page one of this post, you had already recommended I do that and I responded that I had&nbsp; no luck. (I think you just must have missed seeing those postings). And yes I do have a profile for CCE.exe in my control panel.

Also, the thread you linked me to is about the "commonwealth summer mod" - and I can't look at 'post 29 onwards' because post 29 is the last post in the thread!&nbsp; So I think - unless you have it in for me for some reason &nbsp; you accidentally linked me to the wrong thread.

&nbsp;

Ooops, sorry

Fixed the link

tm.asp?m=1948528

But it is to do with creating a profile and AA and AF... just trying to make sure they are covered.

that's ok, thanks andrew - and yep, I had those covered.

&nbsp;&nbsp; Just played through a couple of games, alt tabbing out every minute or so. Temps never moved more than 1 or 2 degrees (was around 58c most of the time), and there were no lock ups.

&nbsp;so if it is the heat issue, maybe it just happens so fast for my card that I'd probably never catch it in time before it locks up.

Ok so I installed the beta patch and now I can't launch the game.  It brings up the main menu but when I select PLAY I get a little pop up alert that states "not available".  Now I haven't played the game since Christmas but I didn't think there should be any issues with it.  Any suggestions besides having to reinstall the whole thing?

"not available"

Haven't seen that or had any reports of that.


Did you install the patch to the same folder as the original installation?

jspec01

Something to try.

From your options menu

Can you turn off all sound , video and music options.

see how that goes.

hi andrew -

just gave it a shot, turned off all the sound, video and music options. played through a game without a lock up (unfortunately, it doesn't happen with any consistency so don't think that says anything, really).

going to turn the sound back on and leave the music and videos off (can't really play without sound) and see if that helps.&nbsp;

a weird thing happened, when I turned the sound option back on, I got an error message saying something about 'reading a registry entry' and that I should reinstall.

I was able to start up again fine after that and play a bit, don't know what that's about (first time I ever saw that message).

&nbsp;Guess I should do a reinstall though, anyway, right?&nbsp; Probably something I should have tried already...

Thanks for posting.

Patch cured my overheating issues completely.&nbsp; I am favorably impressed.&nbsp; Hope to try multiplayer this Friday.&nbsp;

i have the same problem as jspec01. i have two 8800GT in sli but i tried to disable sli and it's the same. sometime after 1 or 2 minutes starting the battle the graphics are corrupted and i need a hard reboot. some times i can play 5 or more battles.
i have no problems in the menu by the way

i think it's a nvidia driver because before getting the actual ones ( 182.06) i had no problems (181.22 or 180.84 i think...)

i tried all that was said here and still the same freeze [:(]

moggbomber,

See if you can find the previous Nvidia driver version and then uninstall the newer ones.

jspec01,

You haven't posted since Feb. 24 did you get it working???

well i tried the 181.22 and still freezing :/
by the way i takes more time to come but i can't really say it changed since i tried only to play 2 times

i'm gonna try the 182.08...

tried and the same [:@]
the sprites from the units and the command line just jam and the game freeze

i tested cross of iron and it's the same!

i'm running with default parameters in the drivers.
uncheck physX too

last time i was able to play more than 2 hours. i just reload another game (not the last of my campaign and it was ok)

where does it come from!!???

If cross of iron is the same problem you have to look at your drivers and setup,

Even check directx

i think i foud a silution [:D]

not sure but tested 2 times since now.
i disable my antivir nod32 (3.0.672)
AND
i quit rivatuner (2.23)

not sure for the moment if it's really that but that's a track maybe

played a third time without freezing! [8D]

When I run the game it flashs very fast when in the game.&nbsp; What is causing this?&nbsp; I am able to run everything else(CC modern combat, EW: totalwar and so on).
&nbsp;
Pent 4 , 2.2 gig&nbsp; 2 Gig ram memory, geforce 6800, xp.&nbsp;&nbsp; Was working now its not.
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