Anniversary Coupons

[radic202]

I never received any coupon whatsoever even though on my account page it says:

Registration Date
04-08-2005


and it says this:

Anniversary Coupons
Your current anniversary status: Emails Allowed [Block these emails]
List of anniversary coupons on this account

No anniversary coupons were granted to this user.

Not sure how long you have to be registered in order to receive your anniversary coupon?

Is almost 11 years too short?

Thanks for your quick answers gang!

[Zap]

ORIGINAL: radic202

I never received any coupon whatsoever even though on my account page it says:

Registration Date
04-08-2005


and it says this:

Anniversary Coupons
Your current anniversary status: Emails Allowed [Block these emails]
List of anniversary coupons on this account

No anniversary coupons were granted to this user.

Not sure how long you have to be registered in order to receive your anniversary coupon?

Is almost 11 years too short?

Thanks for your quick answers gang!

It started in November you will get a notice April of 2016

[radic202]

ORIGINAL: Zap

ORIGINAL: radic202

I never received any coupon whatsoever even though on my account page it says:

Registration Date
04-08-2005


and it says this:

Anniversary Coupons
Your current anniversary status: Emails Allowed [Block these emails]
List of anniversary coupons on this account

No anniversary coupons were granted to this user.

Not sure how long you have to be registered in order to receive your anniversary coupon?

Is almost 11 years too short?

Thanks for your quick answers gang!

It started in November you will get a notice April of 2016

Alright! Thanks so much for the info.

[parusski]

ORIGINAL: Erik Rutins

It seems to me that just because once or twice a year there may be a time period where you can get an equal or greater discount on something does not make these anniversary coupons worthless at all. There are many instances where a new game comes out and does not become part of our sales for a year or two after release, or it's simply months until the next sale starts and you'd like to buy a game sooner. I can go once per year and get some free ice cream at a local shop too, but it doesn't make me feel disappointed if someone offers me some ice cream at another time of the year.

Either way, you have something, that you did not have before which could in the future provide you with some savings when you make a purchase. It's a simple thank you and I'm not sure how it can really be controversial.

What would have made you happy in this instance?

Regards,

- Erik

Erik, I am happy that we are getting ANYTHING. Both we members and Matrix benefit. Members get a nice discount and Matrix gains even more appreciation. So I say THANKS.

[OldSarge]

I think it is a great idea! Since it appears that also applies to new games, which are usually exempt from holiday sales, even better! So, if anyone is too proud to use their coupon, please forward it to me! I will gladly redeem it! [8D]

[Jagdtiger14]

What would have made you happy in this instance? Regards, - Erik

This coupon scheme can work with new(er?) games that do not normally get coupons. However, its silly to get a coupon for less than the normal 30% for older games.

What would make me happy?: Having a separate higher coupon value (begin your coupon calculation scheme at 31%) for older games.

[waltero]

ORIGINAL: Jagdtiger14

What would have made you happy in this instance? Regards, - Erik

What would make me happy?: Having a separate higher coupon value (begin your coupon calculation scheme at 31%) for older games.

They just came out with one, check your account...Oh wait, you unsubscribed! No 30% coupon for you. Nyuk, nyuk, nyuk.

P.S. Jagdtiger14, could you kindly send your 28% (code) to my inbox...unless you already used it.

Thanks.

Walter[:D]

[Jagdtiger14]

Sent code to you in PM.

Too bad you are joking about Matrix coming out with a better system[&:]

[waltero]

ORIGINAL: Jagdtiger14

Sent code to you in PM.

Thanks for the code[;)]

Your kindness has been rewarded. On behalf of Matrix/Slitherine, I will grant you one game free of charge.
What game do you have on your wish list? Name it and it is yours.

[Jagdtiger14]

Your kindness has been rewarded. On behalf of Matrix/Slitherine, I will grant you one game free of charge. What game do you have on your wish list? Name it and it is yours.

Ok Santa Claus, I'll bite: The MWiF map set, which would then give me 25% off the MWiF game.

[Budge4]

I had an email for a 5 year Anniversery coupon, clicked on link in email and nothing happened? No coupon in my acc.

All I get is the following message now when click on link -

•The token provided is no longer valid for this user.

[VPaulus]

ORIGINAL: Budge4

I had an email for a 5 year Anniversery coupon, clicked on link in email and nothing happened? No coupon in my acc.

All I get is the following message now when click on link -

•The token provided is no longer valid for this user.

You need to open a Help Desk ticket or contact us at support[at]matrixgames.com.

[Budge4]

Thanks VPaulus, ive submitted ticket

[Budge4]

All sorted out very quickly thank you VPaulus, also thanks to Joe Miller of the Slitherine Group.

41% discount of next purchase, very nice thank you Matrix/Slitherine [&o]

[cdcool]

Below is my registration date
03-16-2007
I checked,no coupon.

[irene]

Matrix
Thanks for the coupon. Bought CSME with it last week.

Appreciate it.

Len [:)]

[VPaulus]

ORIGINAL: cdcool

Below is my registration date
03-16-2007
I checked,no coupon.

Right. You should receive one on 16th of March.

[Toby42]

You guys are confused? I just received an anniversary coupon celebrating my four years on the forum(s)? I have to unify my login? And I've been on Slitherine's forums since 2008, and Matrix's since 2003? Neither one is four years! Also I've tried at times to use the unified login and could never get it to work? I also heard that you lose your post count when and if you use the unified system?

[JosephM]

Hello Tony,

It looks like you have numerous accounts (provided that the accounts I am looking at are your accounts). The main account "Realleycat", which has your Matrix username associated will have its anniversary in July, so you'll get the 11 year coupon then. Then we think there is a Wargamer account separately, which is likely the email/coupon you have received and are asking about, as the anniversary date is the 17th of February. Please can you contact us at support@matrixgames.com with any of your old email addresses and we'll look into this with you.

For others who are finding similar issues, these usually do occur when customers do have numerous accounts under different email addresses, so please contact support where we'll try to help.

Budge4, I'm glad we could help. Again if anyone is suffering similar issues, please contact support. We try to help where we can on the forum, but regarding account issues, as we have to access sensitive information, these are best dealt with through the helpdesk.

[Toby42]

ORIGINAL: Joseph M

Hello Tony,

It looks like you have numerous accounts (provided that the accounts I am looking at are your accounts). The main account "Realleycat", which has your Matrix username associated will have its anniversary in July, so you'll get the 11 year coupon then. Then we think there is a Wargamer account separately, which is likely the email/coupon you have received and are asking about, as the anniversary date is the 17th of February. Please can you contact us at support@matrixgames.com with any of your old email addresses and we'll look into this with you.

For others who are finding similar issues, these usually do occur when customers do have numerous accounts under different email addresses, so please contact support where we'll try to help.

Budge4, I'm glad we could help. Again if anyone is suffering similar issues, please contact support. We try to help where we can on the forum, but regarding account issues, as we have to access sensitive information, these are best dealt with through the helpdesk.

Thanks for the reply. Do I have to unify my accounts in order to use the coupon?