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RE: Upgrade

Posted: Wed Aug 14, 2019 1:35 pm
by RFalvo69
ORIGINAL: rico21

Hello Iain, if this can help(with Firefox)...

Image

Are you trying to activate an obsolete version of Adobe Flash on this site? An obsolete version may cause security risks and influence adversely the performance of your computer.

RE: Upgrade

Posted: Wed Aug 14, 2019 2:19 pm
by rico21
Thanks RFalvo69.
This means your site is using an old version of Adobe Flash , so it can create problems Iain.

RE: Upgrade

Posted: Wed Aug 14, 2019 2:19 pm
by Zap
I'm still getting this trying to access Slitherine. Is this also cookie related? I cleared out my cookie catch. Or I think I have. I used CCleaner.



(2/2) NotFoundHttpException
No website for host "slitherine.com"

in RequestListener.php line 70
at RequestListener->onKernelRequest(object(RequestEvent), 'kernel.request', object(TraceableEventDispatcher))
in WrappedListener.php line 126
at WrappedListener->__invoke(object(RequestEvent), 'kernel.request', object(TraceableEventDispatcher))
in EventDispatcher.php line 258
at EventDispatcher->doDispatch(array(object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener)), 'kernel.request', object(RequestEvent))
in EventDispatcher.php line 233
at EventDispatcher->callListeners(array(object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener)), 'kernel.request', object(RequestEvent))
in EventDispatcher.php line 73
at EventDispatcher->dispatch(object(RequestEvent), 'kernel.request')
in TraceableEventDispatcher.php line 168
at TraceableEventDispatcher->dispatch(object(RequestEvent), 'kernel.request')
in HttpKernel.php line 127
at HttpKernel->handleRaw(object(Request), 2)
in HttpKernel.php line 68
at HttpKernel->handle(object(Request), 2, false)
in ExceptionListener.php line 66
at ExceptionListener->onKernelException(object(ExceptionEvent), 'kernel.exception', object(TraceableEventDispatcher))
in WrappedListener.php line 126
at WrappedListener->__invoke(object(ExceptionEvent), 'kernel.exception', object(TraceableEventDispatcher))
in EventDispatcher.php line 258
at EventDispatcher->doDispatch(array(object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener)), 'kernel.exception', object(ExceptionEvent))
in EventDispatcher.php line 233
at EventDispatcher->callListeners(array(object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener)), 'kernel.exception', object(ExceptionEvent))
in EventDispatcher.php line 73
at EventDispatcher->dispatch(object(ExceptionEvent), 'kernel.exception')
in TraceableEventDispatcher.php line 168
at TraceableEventDispatcher->dispatch(object(ExceptionEvent), 'kernel.exception')
in HttpKernel.php line 222
at HttpKernel->handleException(object(NotFoundHttpException), object(Request), 1)
in HttpKernel.php line 79
at HttpKernel->handle(object(Request), 1, true)
in Kernel.php line 198
at Kernel->handle(object(Request))
in index.php line 25
(1/2) NotFoundHttpException
No website for host "slitherine.com"

in RequestListener.php line 70
at RequestListener->onKernelRequest(object(RequestEvent), 'kernel.request', object(TraceableEventDispatcher))
in WrappedListener.php line 126
at WrappedListener->__invoke(object(RequestEvent), 'kernel.request', object(TraceableEventDispatcher))
in EventDispatcher.php line 258
at EventDispatcher->doDispatch(array(object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener)), 'kernel.request', object(RequestEvent))
in EventDispatcher.php line 233
at EventDispatcher->callListeners(array(object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener)), 'kernel.request', object(RequestEvent))
in EventDispatcher.php line 73
at EventDispatcher->dispatch(object(RequestEvent), 'kernel.request')
in TraceableEventDispatcher.php line 168
at TraceableEventDispatcher->dispatch(object(RequestEvent), 'kernel.request')
in HttpKernel.php line 127
at HttpKernel->handleRaw(object(Request), 1)
in HttpKernel.php line 68
at HttpKernel->handle(object(Request), 1, true)
in Kernel.php line 198
at Kernel->handle(object(Request))
in index.php line 25


RE: Upgrade

Posted: Wed Aug 14, 2019 2:21 pm
by Kuokkanen
ORIGINAL: CGGrognard

Wait! Somewhere here I read that Matrix was offering cookies? [X(]
These cookies

RE: Upgrade

Posted: Wed Aug 14, 2019 5:39 pm
by CGGrognard
And I was thinking they were talking about these cookies! [:D]

Image

RE: Upgrade

Posted: Wed Aug 14, 2019 7:20 pm
by Yogi the Great
ORIGINAL: IainMcNeil

Yes this is an issue of the data not synching properly. Is it a still an issue? Maybe you need to hit Ctrl F5 to refresh the page in case its cashing something. If its still there I'll need to chase up why it hasn't synched yet.

Tried - games still missing

RE: Upgrade

Posted: Wed Aug 14, 2019 9:12 pm
by Zap
Found out how to resolve this. I had to do a google search for Slithrine . Once I got onto the site through the search I copied the link and replaced the link I had on my favorites bar,before the update. It appears the update somehow altered the link I had for Slitherine. This must be an isolated incident where the update effected the link. I use google chrome. All is well now.

RE: Upgrade

Posted: Thu Aug 15, 2019 7:14 am
by IainMcNeil
The synch failed and we're trying to get it resolved. Its pretty annoying as we synched multiple times before release but as usual it fails on release day...

On the Cookies glad you're working Zap.

On the Flash issue, its odd that it appears for you and nobody else. I'll have to investigate.

RE: Upgrade

Posted: Thu Aug 15, 2019 9:33 am
by 76mm
ORIGINAL: IainMcNeil
The synch failed and we're trying to get it resolved. Its pretty annoying as we synched multiple times before release but as usual it fails on release day...
This sync issue is for games not appearing on My Page, correct? Any idea how long we should wait to see if the "re-sync" has resolved the problem?

RE: Upgrade

Posted: Thu Aug 15, 2019 11:00 am
by IainMcNeil
All I know so far is it failed and they're working on it :(

RE: Upgrade

Posted: Thu Aug 15, 2019 11:35 am
by Zovs
Joe from Slitherine asked if I could register my games, I was able to add all 21 with no hassle.

You'd have to have your original serial numbers (either in your email or on a backup file someplace, that is how I restored mine).

All is good on my end by following Joe's recommendations.


RE: Upgrade

Posted: Thu Aug 15, 2019 1:35 pm
by Yogi the Great
Thanks Zovs, of course for many the serial numbers were only kept on Matrix/Slitherene system. A lot of my games appear but not all including some recent purchases. I have gone to the site both with Explorer and Chrome with the same results.

Hopefully they will get the synch figured out, I'm confident that they will.

RE: Upgrade

Posted: Thu Aug 15, 2019 2:09 pm
by 76mm
ORIGINAL: Zovs

Joe from Slitherine asked if I could register my games, I was able to add all 21 with no hassle.

You'd have to have your original serial numbers (either in your email or on a backup file someplace, that is how I restored mine).
Heh, you are far more generous than me, I would not consider re-registering 21 games to be "no hassle".

Moreover, while I keep a list with the SNs for all of my non-Matrix games, since all of the SNs for my Matrix Games were conveniently available on the Matrix website, I didn't keep all of those SNs in my list. The thought of going back through several years of e-mails to dig out the relevant SNs does not make me happy at all.

Sure seems like it would have been a good idea for Matrix to warn us that this was coming and to make sure that we copied all of our SNs?

RE: Upgrade

Posted: Fri Aug 16, 2019 6:42 am
by IainMcNeil
The SN will come over. We're not sure why its failing. As I said we tested this multiple times before we released so there was no need to warn anyone as there was no known issue and previous attempts worked fine.

Thanks for your patience.

RE: Upgrade

Posted: Fri Aug 16, 2019 9:21 am
by 76mm
OK, no huge rush for me as long as they show up in some reasonable time frame. So far, still no sign of my missing games.

RE: Upgrade

Posted: Fri Aug 16, 2019 12:30 pm
by IainMcNeil
The synch bug is fixed but its still taking time. Hoping by the end of today the synch will be complete!

RE: Upgrade

Posted: Fri Aug 16, 2019 1:03 pm
by Mobeer
Zap, I think you might be looking at:
https://matrixgames.com/

which fails - whereas this works:
https://www.matrixgames.com

Edit: Both should probably be made to work, the first redirecting to the second?

RE: Upgrade

Posted: Fri Aug 16, 2019 1:06 pm
by Mobeer
Mobile looks a bit messed up - note the light grey and other colours do not stretch across the screen, resulting in black text on a dark grey background.

Image

RE: Upgrade

Posted: Fri Aug 16, 2019 4:11 pm
by demyansk
Hi

I know some talk is on updating the forum. I was wondering if some change could go into the next page function on the posts. I often 98 percent of the time read the posts on a tablet. It would make it easier if the numbers could be tapped and that they were larger. Just a thought and a new post line to check as well
Thanks

RE: Upgrade

Posted: Sat Aug 17, 2019 11:01 am
by 76mm
FYI, my missing games still have not appeared (and yes, I've refreshed my browser, etc.).