Matrix Games Forums

Come on guys, please find a way to lower the shipping costs. I'm just a student and 52 USD is a little bit of money for me to be wasted just for shipping.

I get the same message.....patiently waiting

After filling out the credit-card info I got the following error after clicking "Finish":

FDR_Authorization.Authorization error '8000ffff'

Catastrophic failure

/TransFiles/sale_inc.asp, line 1446

...couldn't get too far in the checkout process, so I guess I'll try later tonight when the rest of the US is sound asleep

-Andy
(ready to finally throw some $$$ Matrix's way)

Just placed my order and it worked great!! Thanks David and Matrix!!

I even got a White Tee Shirt for my wife - you never know when I might want to throw some water her way!! Besides - it made her feel good - I need all the points I can get!!

Figmo

Got it ordered. Third times the charm. Thanks

FINALLY!!!

I got mine ordered and will be delivered by the next big bird...

Thanks Matrix!

Originally posted by David Heath:
Hi Guys

YES YES YES, I finally finished the Online Store. We have put a lot of time and effort into getting the best features and services for everyone here and Internationally. We have gone to great lengths to provide our international customers with cheap and fast shipping options. If you know of a possible better method or have an idea please let us know.

Pre-Orders for Mega Campaign: The Desert Fox 1941 and our Desert Fox T-Shirt are being taken now. Also available is the full register version of Firefight.

To place and an order or check out policies please go to http://www.matrixgames.com/orderonline.asp

Also please let us know what you think of the online store. As you know we also try to make this just a little bit better.

Games! T-shirts! Items ordered! Money taken! Yes! Yes! Babble, gargle, Burble... *-- PORT! --* Ah, yes... there
we are, my medication finally kicked in.

I seem to be feeling a little bit special, here. I had no trouble going through the ordering process (although ordering when there were no replies in this thread probably helped ), and I'm pretty happy with the cost of shipping to Australia - about $23 USD. This puts it at about the same price as an off-the-shelf game - around $80 to $90 AUD. Of course, this doesn't include import duty/taxes/whatever, but I don't think that'll be outrageous, since they're not taxing the shipping...

All in all, I'm way happy, and probably not going to sleep much in the next month or so (3 weeks of continuous waiting, 1 week of continuous eating sand).

Thanks to all involved!

>Please check out the shipping costs now see if that helps. If it was just the Mega Campaign I could see considering to make a download version. But you will need to have all of SPWaW v5.0 as well. <

excuse me david,
you will seperate spwaw 5.0 in any case, for the free download of it. so where is the problem to offer the Mega Campain as an download, for the people from europe. and maybe the is a way to integrate a registration, so that erveryone can download the Mega Campain, but have to pay(creditcard) for the registrationcode.
think about, please.

stutzkalter

Its just not practical to have folks download the whole v5 game AND the 50+ MB Mega Campaign. 400+ MB!?!

The big thing we learned from the problems folks have had downloading SP:WaW is that we WON:T try to go through that mess with paying customers we would spend our time dealing with "insert disk 2" issues and never design any games.

The last game company that tried that method went out of business in about a month.

Its just not practical to have folks download the whole v5 game AND the 50+ MB Mega Campaign. 400+ MB!?!
The big thing we learned from the problems folks have had downloading SP:WaW is that we WON:T try to go through that mess with paying customers we would spend our time dealing with "insert disk 2" issues and never design any games.

your post brounght up a new, but seperated question.
will there be an free download of the 5.0 version anyway or just a update?

thx

stutzkalter

There will be both an upgrade (From ver 4.X) (~50MB) and the complete game (still about 350MB).

To the Matrix team, I'm starting to understand the headaches involved in dealing with a multinational customer base. I gotta order with a personal check, with all the attendant ordering delays, but I know I'll be getting a great product at a reasonable cost. To the overseas fans, all I can tell you as a Matrix fan is that these guys are doing the best they can to minimize shipping costs for you, but we're all still trying to adjust to a global business environment, and there's still a few hurdles to be crossed. We ALL, as wargaming fans, have a vested interest in seeing companies like Matrix succeed in a world dominated by too-big-for-our-own-good corporations. Try to be patient, and I'm sure you won't be disappointed.

Just placed my order for 1 mega campaign and 1 T-shirt.

Had no problems and received my conformation e-mail within a few minutes.

Thanks guys. The way we say that down south is "Y'all done good!"

Ordered mine today. Thanks guys!

David, Paul,
I sent several copies of ver 4.* overseas via airmail for less than $5 each. All seemed to arrive OK. If you can't come up with a cheaper shipping solution, maybe some of us guys stateside could order the cd;s and then resell/ship them to the overseas guys. This would take it out of you hands as far as having to deal with the tracking problem. Of course this brings up the question of how we would get paid (money orders?). I would be willing to try this if I not stepping on anyones toes or breaking the law.
Bascom

Two campaigns, one tee-shirt!!!!! WoooHoooo!!! We get to give you money! Moola! Cashola!

David H.
Made it all the way through to the payment method page and got a blank time after time..it may be my old machine or a busy order net...Then lo and behold I recieved a copy of order verification and you all have no method of payment from me...now I call that trust...all kidding aside are you that busy on the ordering...please note that I also responded via E-mail..please let me pay I honestly owe Matrix

Originally posted by chief:
David H.
Made it all the way through to the payment method page and got a blank time after time..it may be my old machine or a busy order net...Then lo and behold I recieved a copy of order verification and you all have no method of payment from me...now I call that trust...all kidding aside are you that busy on the ordering...please note that I also responded via E-mail..please let me pay I honestly owe Matrix

Hi

No problem.... please e-mail a copy of your invoice. My e-mail is davidh@matrixgames.com

David H...invoice on the way via E-mail.. PS the info is correct and so is the amount, just need a method of payment and I'll send same...