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RE: Matrix goes the extra mile
Posted: Sun Dec 24, 2017 4:11 pm
by athineos
They do have an excellent customer service and I will support them as long as they keep it up. Good job Matrix!!!
RE: Matrix goes the extra mile
Posted: Wed Jun 13, 2018 11:00 am
by batshead
Hi everyone & anyone. Yes, The Campaign series of John Tiller is a remarkable strategy game, and the new 2.02 download has allowed me to start playing the campaigns again. However, I noticed in the Menus that the option to allow your units to move fast, and so increase the game speed, has disappeared!!! Can anyone help me please? Ta.
RE: Matrix goes the extra mile
Posted: Tue Oct 16, 2018 11:02 am
by vivek3636
I've been downloading games at Matrix since mine childhood
. That is some 19 or 20 downloaded games with absolutely no problems over the past five years. Its been a great run and I fully expect it to continue.
RE: Matrix goes the extra mile
Posted: Mon Nov 05, 2018 10:11 am
by Oberst_Klink
ORIGINAL: batshead
Hi everyone & anyone. Yes, The Campaign series of John Tiller is a remarkable strategy game, and the new 2.02 download has allowed me to start playing the campaigns again. However, I noticed in the Menus that the option to allow your units to move fast, and so increase the game speed, has disappeared!!! Can anyone help me please? Ta.
Check this (screenshot); also have a look at the sneak previews of EastFrontIII by CSLegion.
tm.asp?m=4548157
Klink, Oberst

[Deleted]
Posted: Sun Sep 05, 2021 8:49 am
by Anonymous
[Deleted by Admins]
[Deleted]
Posted: Sun Sep 05, 2021 9:06 am
by Anonymous
[Deleted by Admins]
Re: Matrix goes the extra mile
Posted: Mon Mar 21, 2022 5:06 pm
by finchalex12
It took a bit of digging as my order copy did not have the serial number but he worked with the download company and came up with the serial number.
I had the game installed but for some unknown computer voodoo the game reduced itself to version 1.0 and deleted all my saved games to.
I buy my games here because of this type of service and the games are great and the Digital download can be depended on.
I may not play AE but I will buy it as long as I don't have to sell my soul to get the money because Matrix deserves the support. Heck My new car is even a Matrix by Toyota.
Re: Matrix goes the extra mile
Posted: Tue May 03, 2022 1:41 pm
by HappyHedonist
I really wish I could say the same, but i can't. After supporting this company for 12+ years Matrix wouldn't move an inch on their coupon policy. It's depressing. I own a local fish store and I'm just imagining telling one of my long time customers that OH DAMN, SUCKS FOR YOU!
Re: Matrix goes the extra mile
Posted: Fri May 06, 2022 5:07 am
by HappyHedonist
Boutique prices without the actual attention one gets in such environments. Strange that.
Re: Matrix goes the extra mile
Posted: Wed Nov 23, 2022 7:25 pm
by afoote5277
Paulo with customer support was fantastic in helping me recover my lost serial number. Very impressed with the efforts by Matrix's customer support. Above and beyond what you usually find in customer support these days. Could not recommend them more.