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RE: Anniversary Coupons

Posted: Mon Apr 04, 2016 7:51 pm
by VPaulus
ORIGINAL: jack54

If my anniversary date says 04/05/07... is it April 5th or May 4th?

I'm waiting anxiously [:)]

Checking Matrix it looks like my first purchase was 'War in the Pacific' April 5 2007. Should be tommorrow[:D]
jack54
5th of April. [:)]

RE: Anniversary Coupons

Posted: Thu Apr 07, 2016 1:16 pm
by Dragoon.
I was wondering why I didn't get a coupon, since I registered at March 02, 2003, but then I read

ORIGINAL: VPaulus

A slight clarification. The registration date is take in this priority:
1. The date you registered for the Matrix members area.
2. If you never registered for the Matrix members area, the date you registered for the Matrix forum.
3. If you never did either of the above then the date you registered for the Slitherine site, forum or first played a PBEM++ game.


I did not register for the Member area until June 08, 2011.

Darn. [;)]



RE: Anniversary Coupons

Posted: Mon Apr 11, 2016 1:35 am
by GenChaos33
Does this coupon have expiration date? Or good until used?

I assume the latter.

Sorry if silly question or if asked before.
Steve

RE: Anniversary Coupons

Posted: Wed Apr 13, 2016 2:06 am
by nicwb
I just got one- they seem to be valid for thirty days.

Just want to say thanks Matrix - I was having a totally bad day last Monday, just been dumped with a large trial, missing witnesses, dodgy case, difficult defence counsel and was felling a little more tham upset. Got home and there in my in box was the discount coupon. It totally reversed a very ordinary day. Now my main problem is what to blow it on :-)

RE: Anniversary Coupons

Posted: Wed Apr 13, 2016 12:59 pm
by VPaulus
ORIGINAL: GeneralChaos

Does this coupon have expiration date? Or good until used?

I assume the latter.

Sorry if silly question or if asked before.
Steve
30 days plus 30 days, so it's 60 days.

RE: Anniversary Coupons

Posted: Tue Apr 19, 2016 9:24 pm
by Dorb
Got email for coupon. click link takes me to Slitherine site which should be linked. Says no coupon. Check here says no coupon. Any idea what is up and why email on coupon. Guessing has something to do with forum date and account date perhaps.

RE: Anniversary Coupons

Posted: Wed Apr 20, 2016 1:00 pm
by JosephM
Hello Dorb,

If you are having issues with the coupon, please can you contact us at support@matrixgames.com, and we'll try to help.

RE: Anniversary Coupons

Posted: Wed Apr 20, 2016 7:38 pm
by VPaulus
Make sure you are clicking in THIS LINK.



Image

RE: Anniversary Coupons

Posted: Thu Apr 21, 2016 11:39 pm
by bairdlander2
Never received a coupon and I am STILL waiting for my box upgrade of WitW to arrive since March 29.

RE: Anniversary Coupons

Posted: Fri Apr 22, 2016 7:04 am
by VPaulus
Your Matrix Members account was created on 13th of June. You'll receive the coupon around that date.
As for your parcel, please open a helpdesk ticket:
http://www.matrixgames.com/helpdesk/

RE: Anniversary Coupons

Posted: Sat Apr 23, 2016 11:31 pm
by DampSquib
Sweet, that was a pleasant surprise, put that to good use.
Many thanks.

RE: Anniversary Coupons

Posted: Sun Apr 24, 2016 12:51 am
by budd
Im confused, when i go to my account it says registered june 2011[is that when i unified my account?] but my first game registered is june 2009, which year will be used? As i understand it the more years the bigger discount.

RE: Anniversary Coupons

Posted: Sun Apr 24, 2016 12:49 pm
by VPaulus
ORIGINAL: **budd**

Im confused, when i go to my account it says registered june 2011[is that when i unified my account?] but my first game registered is june 2009, which year will be used? As i understand it the more years the bigger discount.
Thta's because you have more than one SSL account, and the one which was initially locked was the older one.
Please open a helpdesk ticket and we will try to manually change the date and the username of your active SSL account.

RE: Anniversary Coupons

Posted: Sun Apr 24, 2016 11:25 pm
by blastpop
I registered in March of 2006. I never received a coupon in March. Nor did I opt out either. Disappointing to be forgotten...

Though under joined date for this post it says 11/27/2005... wierd

RE: Anniversary Coupons

Posted: Mon Apr 25, 2016 1:29 am
by budd
ORIGINAL: VPaulus
ORIGINAL: **budd**

Im confused, when i go to my account it says registered june 2011[is that when i unified my account?] but my first game registered is june 2009, which year will be used? As i understand it the more years the bigger discount.
Thta's because you have more than one SSL account, and the one which was initially locked was the older one.
Please open a helpdesk ticket and we will try to manually change the date and the username of your active SSL account.
I put in a ticket, thx

RE: Anniversary Coupons

Posted: Mon Apr 25, 2016 7:16 am
by VPaulus
ORIGINAL: blastpop

I registered in March of 2006. I never received a coupon in March. Nor did I opt out either. Disappointing to be forgotten...
Please check your spam box.

RE: Anniversary Coupons

Posted: Sat Apr 30, 2016 1:12 am
by wodin
Im cofused. Matrix forum date which takes priority 20th April 2003 date over at Unified Log In is May 2005? I know I registered here in 2003 not 2005...

RE: Anniversary Coupons

Posted: Sat Apr 30, 2016 10:55 am
by VPaulus
The registration date is take in this priority:
1. The date you registered for the Matrix members area.
2. If you never registered for the Matrix members area, the date you registered for the Matrix forum.
3. If you never did either of the above then the date you registered for the Slitherine site, forum or first played a PBEM++ game.


Your registration on the Matrix members area was in 30th of May of 2005. That is the date that counts.

RE: Anniversary Coupons

Posted: Sun May 01, 2016 3:19 am
by parusski
I joined Matrix on 5/8/2000. That is 17 years. I merged my account with Slitherine and it shows I joined in 2004.
Which date will be used for my anniversary date. And when will I get it.

Thanks,
David

RE: Anniversary Coupons

Posted: Sun May 01, 2016 1:40 pm
by VPaulus
Hi David,

Like I've told wodin, what it counts in first place is the date of the Matrix Games Club Members. You've joined the club on 19th of June 2004. You'll receive your anniversary coupon around the 19th of June.