Matrix Games Forums

Ok, everyone, it's ready!! The digital download version is live now and available through the Buy Now link in this forum or the Games page for Close Combat: Cross of Iron.

Here are a few answers to frequently asked questions about order options to get you started:

1. When will the boxed copies be available?

They are available now.

2. What is in the boxed copy?

Our new releases (and only our new releases) now also include a full color printed manual. This is the case for Close Combat: Cross of Iron as well. So, what you'll receive if you order a boxed copy is a full color printed DVD box, a full color printed CD with your serial number and order number printed on it and a full color printed manual.

3. Can I order the digital download now and "upgrade" to the boxed copy later?

No! Unfortunately. This is at the top of our list for future store improvements, but it can't be done now without a very involved manual process. Therefore, if you think you will want a boxed copy, our advice is to be patient and wait until that option is available in the store. If you order a digital download now, we will not be able to "upgrade" you to a boxed copy in the future.

Enjoy Close Combat: Cross of Iron and let us know if you have any other questions.

Regards,

- Erik

All that can be said is: WOOOOOOOOOOOOOOOOOHOOOOOOOOOOOOOOOOO!!!! [:D]

Juk

Oh I feel so spoiled!  Just ordered [font="times new roman"]FOUR [/font]copies via digital download at, can you believe it, $39.99!!!  [&o]

Can you get in line so to speak, and order the box copy now, so it ships on day one of shipping?

ORIGINAL: Corporal_Remains

Can you get in line so to speak, and order the box copy now, so it ships on day one of shipping?

Nope sorry.

Wow! that was quick lol
 
thanks for the info
 
I'm in a hurry to give you my money

Pre-order options for the physical copy should show up in the next couple of days, but tonight's release is download only.

ORIGINAL: Erik Rutins

Pre-order options for the physical copy should show up in the next couple of days, but tonight's release is download only.

Ah, a new shop feature I see.

ORIGINAL: Marc Schwanebeck

ORIGINAL: Erik Rutins

Pre-order options for the physical copy should show up in the next couple of days, but tonight's release is download only.

Ah, a new shop feature I see.

Excellent, I'm warming up my credit card as we speak....

Wow, looks fantastic, downloading now, 60kb/sec??  Come on Matrix, you can afford to get ride of the hampster aqnd get a server with some juice I'm sure, at this snail pace game will take 4 hours to download, sux....

We have plenty of bandwidth - even right now. Chances are something between you and our server is limiting the pipe.

ORIGINAL: Erik Rutins

Pre-order options for the physical copy should show up in the next couple of days, but tonight's release is download only.

Pre-order options for the physical copy should show up in the next couple of days, but tonight's release is download only.

For the first time, I find myself disappointed in y'alls distribution system.

I always buy both hard and download versions, one for my collection and the other so that I don't have to mess with a cdrom to play.

Now I shall have to wait until both are available to share my wealth with Matrix.

Please DON'T let this happen again!!! [:(]

PoE (aka ivanmoe)

If I have 30 days to download, what is the website I go to for downloading?  I can't find any reference to it anywhere.  I am downloading at 57kb/sec as per my previous post.  I have extreme speed connection and a monster computer that down loads everything else at almost 1mb/sec.  So please pray tell me where I can go to get better speed than what I have, seeing that Matrix has indicated there is nothing wrong with their broadband.....

You can always re-download through www.findmyorder.com as long as you keep your order info handy.

Regards,

- Erik

Great thankyou, because my order has jammed at 52%, hasn't moved in 5 minutes,

... downloading now from the info supplied by Erik, started downloading at 300kb, jammed at 25mb.... lovely, just lovely

If you are experiencing problems, you may want to try a download manager, such as www.stardownloader.com which many customers have reported as being a big help for large downloads.

yes I should, thank you...

it just jammed again at 80mb, curiously I can download mediv total war at 5 gig, lol so much for your bandwidth...

I purchased four copies and had no problem downloading, took about 21 minutes.  I have a cable connection.  For those that are having problems:
[ol][*]Clean out your Internet cache
[*]Delete any .tmp files immediately.  (Use your Windows Explorer to do a search of files *.tmp)
[*]Reboot your computer and then start to download.  [/ol]

Yay! YAY! HooRAY!

So glad to see this out. My son (8) just started playing CC5 with me, so now we have a nice shiny NEW game we can play together. As soon as that box version is available, you may happily take my money. (And use it to make a remake of CC2!!!)

ORIGINAL: Prince of Eckmühl

ORIGINAL: Erik Rutins

Pre-order options for the physical copy should show up in the next couple of days, but tonight's release is download only.

Pre-order options for the physical copy should show up in the next couple of days, but tonight's release is download only.

For the first time, I find myself disappointed in y'alls distribution system.

I always buy both hard and download versions, one for my collection and the other so that I don't have to mess with a cdrom to play.

Please DON'T let this happen again!!! [:(]

That is just how it is and always has been, since you are a regular poster on this forums you should now the procedure by now [;)]. The only option is to delay the availability of the download version for a week to release it synchronized with the physical product. Which is helping nobody.

Even with our CD versions you do not have to put the CD in the drive to be able to play.