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Stopped when I hit Play
Posted: Thu Feb 15, 2007 4:25 pm
by mikewjohnston
Hi,
I've downloaded the game... made sure the Java and microsoft downloaded were done... rebooted... and now when I call up the command centre screen and try to click on play, I get an error message saying CC3.exe has encountered a problem and needs to shut down.
Help!
Mike
RE: Stopped when I hit Play
Posted: Thu Feb 15, 2007 8:06 pm
by Beeblebrox
A screen pic would really help, or transcribe the message in detail here.The MSJavaVM and the MS .Net 2 Framework are not involved here. When we have got that, I can wing it past our Dev.
In the meantime, try uninstalling and re-installing. It has helped a few peopl out already, so you never know.
RE: Stopped when I hit Play
Posted: Thu Feb 15, 2007 9:04 pm
by mikewjohnston
Trying to get screen capture to be uploaded. Captured it and easy to send via email to you... but in the meantime:
Microsoft error report that says: CC#.exe has encountered a problem and needs to close. We are sorry for the inconvenience...
the error reports says:
Error signature: AppName cc3.exe AppVer 2006.11.17.1 ModName: cc3.exe, ModVer 2006.11.17.1
Error report contents: Exception Information Code 0xc0000005 Flags: 0x000000000
Record: etc
System Information: Windows NT 5.1 Build 2600 etc
The following files will be included in this error report: c:\docume1\michae1\locals1\temp\ccff_appcompat.txt
Don't know if this helps
RE: Stopped when I hit Play
Posted: Thu Feb 15, 2007 11:57 pm
by mikewjohnston
ok,
i've reinstalled twice but still have the same error pop up when I hit play...
hmm...
Mike
RE: Stopped when I hit Play
Posted: Fri Feb 16, 2007 1:25 am
by Erik Rutins
Mike,
Can you post a DxDiag for us please? Thanks.
Regards,
- Erik
RE: Stopped when I hit Play
Posted: Fri Feb 16, 2007 3:17 am
by mikewjohnston
OK, here's diagnostic results...